Nickelodeon Universe

  www.nickelodeonuniverse.com
  www.nickelodeonuniverse.com

Nickelodeon Universe Reviews

Updated September 25, 2014
Updated September 25, 2014
9 Reviews
2.9
9 Reviews
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Cyma Zarghami
2 Ratings

Employee Reviews

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  1.  

    i loved watching all of the great shows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nick Man in Chicago, IL
    Current Employee - Nick Man in Chicago, IL

    I have been working at Nickelodeon Universe part-time

    Pros

    i really liked where i worked

    Cons

    i did not
    really liked where i worked

    Advice to ManagementAdvice

    work on being nicer to people

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was fun starting there but things have gotten worse...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ride Operator in Bloomington, MN
    Current Employee - Ride Operator in Bloomington, MN

    I have been working at Nickelodeon Universe full-time (more than 5 years)

    Pros

    If you happen to snag full time positions, the health benefits they offer are great. They are about on par with insurance offered to government employees

    Discounts to most of the food places at the food courts and in the park which is nice because you find yourself eating a lot out there

    Free rides and free ride wristbands every 4 months so if you have friends or family who enjoy it out there, you guys can have fun with free wristbands.

    Flexible schedules. If you want some extra cash and you are home from holidays you can most likely get a shift in

    Cons

    Extremely unorganized management. Employees always have to be moved around.

    The employees at the bottom are given very little respect from both guests and team leads/supervisors. So many times have I been in a position where I get yelled at a guest for enforcing mall policy such as height requirements and then they want to talk to a supervisor and then the supervisor comes along and lets them do what they want making the team member look like the dummy who doesn't know how to do their job

    Very low pay and room for advancement. While the starting pay is roughly $9.20, the pay cap is at $11.20 and what's bad is that it'll take about 5-10 years for you to get to that cap in the first place. I think whats most unsettling is that several of the other departments working in the park such as foods, merchandise, maintenance, etc have all gotten raises leaving rides as the lowest paid department in the park. Also there are team members working in the exhibit center that are making as much as the Team Leads in the park which is just wrong in my opinion.

    Extremely understaffed. So many people have worked for a few shifts only to quit because its gotten too frustrating mainly cause of the reasons mentioned above. You can find yourself working with security officers or someone from foods who don't know the proper protocol for the rides which gets extremely frustrating.

    Advice to ManagementAdvice

    Get your act together and start focusing on the employees instead of just making money. The park was so understaffed at the start of the summer and you guys add in a Hard Rock cafe and a new zip line that requires more staff? Start paying attention to whats going on in the park or you guys are going to find yourself losing even more staff members.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Was not something I could see myself doing for a long time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ride Operator in Bloomington, MN
    Former Employee - Ride Operator in Bloomington, MN

    I worked at Nickelodeon Universe part-time (less than an year)

    Pros

    Fun environment, good learning experience

    Cons

    Repetitive, long lines of people on busy days, very hot in the summer, somewhat physically demanding, little freedom

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    You are either really bored, or really stressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Bloomington, MN
    Former Employee - Cashier in Bloomington, MN

    I worked at Nickelodeon Universe part-time (more than an year)

    Pros

    Good pay, convenient, meeting new people

    Cons

    Favoritism, bad management, work atmosphere

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It's fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ride Operator in Bloomington, MN
    Former Employee - Ride Operator in Bloomington, MN

    I worked at Nickelodeon Universe part-time (more than an year)

    Pros

    Better pay than most jobs that high school/college students would be able to get

    Cons

    High turnover, poor management, supervisors do not get invested in employees

    Advice to ManagementAdvice

    Pay more attention to your operators and try to keep them happier

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    A pretty fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ride Operator in Bloomington, MN
    Current Employee - Ride Operator in Bloomington, MN

    I have been working at Nickelodeon Universe part-time (more than an year)

    Pros

    You have a lot of fun at work. Most of the time the employees are good to work with. You get free rides for yourself and monthly wristbands for your friends/family. I was trained on the ropes course and that was pretty neat!

    Cons

    No opportunities for advancement beyond team leads. People have given me death threats because I deny their child access to a ride! A lot of micromanagement from the team leads.

    Advice to ManagementAdvice

    Treat your employees like people that have real lives. Allow schedule changes without hoops to jump through.

    Recommends
    Neutral Outlook
  8.  

    Ride Operator - Great atmosphere, great friends, decent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ride Operator in Bloomington, MN
    Current Employee - Ride Operator in Bloomington, MN

    I have been working at Nickelodeon Universe part-time

    Pros

    -Great place to meet people
    -Employee discounts at many stores in the mall
    -Reimbursement for school supplies if attending college full-time
    -Flexible work schedule
    -May not be a job that'll get you anywhere, but it captures the interest of other people in conversation
    -For the most part, other employees are intelligent and able to sympathize and back up their co-workers when one is experiencing a problem

    Cons

    There are two basic categories of downsides to working here. The first is that, as it is a customer/ guest service job, the people you serve can be very difficult to work with at times. This runs the gamut from having to repeat rules several times to people who won't listen to receiving insults from irate guests. It is much more mentally taxing than it is physically taxing work, and one's mood at the end of a work day is the result of their ability to keep a happy attitude and the kind of guests that came through the rides. The second involves management issues. Though all Team Leaders and administrators were once ride operators, some of them didn't work long in that role before moving up the ladder, and they can quickly lose sight of the practical results of their upper-level decisions. This results in inefficiency and negativity on the floor, most of which is easy to manage and correct.

    Advice to ManagementAdvice

    Careful thought and insight into the effects of upper-level decision making is necessary to keep things moving and operators happy. Both good and bad decisions have tangible bottom-line consequences. The ride operators are very aware of their ability to make changes and are not complicit when they see something that needs to be changed. This is a good thing, because we understand first-hand how to keep guests happy and coming back. This, in turn, is affected by the satisfaction of the ride operators and the flexibility available to "make someone happy (today)." Empathy towards ride operators will go a long way in preserving and growing the success of the park.

    Recommends
    Neutral Outlook
  9.  

    Free-for-all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Team Leader in Bloomington, MN
    Former Employee - Team Leader in Bloomington, MN

    I worked at Nickelodeon Universe

    Pros

    Freedom in the decision-making process, independence on the job, ability to fully manage your staff, little supervision, generally nice people

    Cons

    too political, management plays favorites, conflicting ideas from upper-level management, too much responsibility placed on lower-level managers, too much backstabbing

    Advice to ManagementAdvice

    Show associates respect and speak to them in a non-condescending tone. Avoid micro-managing, but make sure to always watch your back.

    Recommends
  10.  

    A good place to start...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Ride Service Associate in Bloomington, MN
    Current Employee - Ride Service Associate in Bloomington, MN

    I have been working at Nickelodeon Universe

    Pros

    Good starting wages.
    Part-time employees are allowed to have flexible hours and the company will coordinate work schedules to accommodate employees ‘school or other work and family obligations.
    Has a great seasonal employment policy. Part-time employees have the option of working heavily during the holidays and summer vacations then leave during the rest of the year and return when needed.
    Has a smooth re-hiring procedure
    Employees receive free passes to the park each quarter.

    Cons

    Very high turnover rate. Employees are well aware that they can be replaced at anytime.
    No significant benefits for part-time employees. Other than receiving free passes to the park each quarter,there are no great perks either.
    Poor management and communication from company supervisors.
    Raises have been frozen for the past two years.

    Advice to ManagementAdvice

    Develop a better system for employees to communicate with management with their concerns and questions. There virtually isn’t one in place now.

    Doesn't Recommend

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