Nicor Reviews

Updated March 28, 2015
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3.1
37 Reviews
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Ralph Cleveland
11 Ratings

Employee Reviews

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  1. This is a very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Naperville, IL
    Current Employee - Anonymous Employee in Naperville, IL

    I have been working at Nicor full-time (more than 10 years)

    Pros

    Stable utility. Minimal travel. Great leadership that communicates well.

    Cons

    Very conservative but they need to be.

    Advice to ManagementAdvice

    Keep the open communication.

  2. Meter Reader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meter Reader in Glen Ellyn, IL
    Current Employee - Meter Reader in Glen Ellyn, IL

    I have been working at Nicor full-time (more than a year)

    Pros

    Lots of exercise, decent union

    Cons

    This is an entry level position, where people that have never done this job expect too much out of you

    Advice to ManagementAdvice

    Only hire supervisors that have recently done the job, this way they do not push too much onto them

    Recommends
    Positive Outlook
  3. Very controlling enviroment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Quality Assurance Specialist in Naperville, IL
    Former Employee - Billing Quality Assurance Specialist in Naperville, IL

    I worked at Nicor full-time (more than 10 years)

    Pros

    The pay was very well for employees who started over 16 years ago.

    Cons

    Lots of changes, company bought out by AGL of Atlanta.

    Advice to ManagementAdvice

    Please start treating your employees like respectable adults instead of unruly children.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. Great Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nicor

    Pros

    Good management with a focus on getting the job done and giving you the flexibilty to do that. Great opportunities as the construction department is growing.

    Cons

    Expectations can be high at times. Can be very stressful during busy times as at times numerous things need to be done at the same time.

    Advice to ManagementAdvice

    Put more trust in field employees to know what they need. Make sure that those managing others have field experience and knowledge and continue to have exposure to the daily operations.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Stable but not exciting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nicor

    Pros

    Stable, good benefits, able to work some flex hours in order to accommodate changes in personal life that happened to me

    Cons

    After the merger with AGL the sense of pride in working for Nicor disappeared. Now it is just a big corporation

  7. 1 person found this helpful

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech
    Current Employee - Tech

    I have been working at Nicor full-time

    Pros

    If your willing to work then you will be able to move up in the company.

    Cons

    Merger changed where the company should have gone.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Really good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Nicor

    Pros

    Money , people are good hours of operation

    Cons

    Its too far from my home

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Worst place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Specialist in DeKalb, IL
    Former Employee - Customer Care Specialist in DeKalb, IL

    I worked at Nicor full-time (more than 3 years)

    Pros

    Good pay and good benefits

    Cons

    My heart ached every day I went home. This company has no compassion and will do nothing to help it's customer. We were told to only answer questions asked. Do not volunteer any information. If I saw something that could help someone I should not discuss it as it will increase my talk time. I had many senior citizens call crying because their gas was being turned off. When a 87 yr old woman want to pay her bill over the phone, but was $12 short, and could pay the balance when she received her soc. sec. check in 1 week, the manager said there was nothing they could do. Gas was being turned off in 2 days. But take the money from her if I can. I knew this was a company I could not work for. After 3 years of crying while driving home I quit. I couldn't live with myself. Also, Union job. Jobs given to the person with most seniority not based on who is most qualified.

    Advice to ManagementAdvice

    Really think about what customer service is.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. Easily Replaceable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nicor

    Pros

    Good Money, time off, great opportunities to advance

    Cons

    Bad Attitudes from Customers, upper management acts awful , especially when you're still on

    Recommends
    No opinion of CEO
  11. 1 person found this helpful

    Stable Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Naperville, IL
    Current Employee - Operations Manager in Naperville, IL

    I have been working at Nicor full-time (more than 8 years)

    Pros

    Great people to work with and extremely collegial environment. Part of a great industry that is extremely stable.

    Cons

    slightly below market pay for upper management roles and there is now more red tape from the parent company AGL, which did not exist before the merger of the two companies.

    Also, the company could benefit from some more innovative ideas and diversity amongst yougner generations.

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