Nine West Reviews

Updated July 28, 2015
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147 Employee Reviews

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  1. Assistant Store Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nine West full-time

    Pros

    Great Hours, Benefits, Ability to Move up within the company, Great discount on merchandise.

    Cons

    Push for Credit cards is a little much, visual merchandising can get annoying very quickly.


  2. Helpful (1)

    Creative Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Nine West

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazing benefits, great location, above average compensation, potential to be a great place to work.

    Cons

    Brand recognition in downward spiral, sales are poor even at heavy discounts, which makes it tough for employees in the end as the losses grow and grow quarter after quarter. a revolving door of management, entire divisions and departments laid-off week after until the company is paired down to a handful of staff and a top-heavy management tier that is overpaid and under qualified. Nepotism. Unprofessional behavior more suited to a high school cafeteria than a place of business. The prevailing mood is fear as people wonder when it'll be their turn. Hundreds of people have been laid off.

    Advice to Management

    You don't have a management team in the marketing department, you have a clique of popular girls that operates openly, accept instead deciding who sits at the cool kids table, they decide who gets to earn a living to support their families. There are rights abuses, discrimination, and hopefully someone will get evidence and take action of the inappropriate behavior that's rampant in this company.


  3. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Allocations in Bristol, PA
    Current Employee - Allocations in Bristol, PA

    I have been working at Nine West full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Coworkers are like family. Work is challenging but gratifying. PTO is amazing - unlike any other company I've worked for.

    Cons

    Big changes since the company sold. Major layoffs lead the employees to lose trust in the company's stability.


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  5. Satisfied, needs improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior PT Sales Associate in Philadelphia, PA
    Former Employee - Senior PT Sales Associate in Philadelphia, PA

    I worked at Nine West part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Employee discount, shoe knowledge, training manuals have excellent knowledge, some people really care and are passionate about the company/shoes

    Cons

    Formal training should be implemented, modules should be used with every new employee, expected to make sales goal even if conversion is down or store is down for the year, can be fired if sales goals are not met any given three months

    Advice to Management

    Promotions shouldn't be given based on one higher-up persons opinion, they shouldn't be given just on numbers either, stores (and not only store managers) should be more welcome to give feedback on various store operations


  6. Ehhh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at Nine West

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employee discount, improving communication skills, & customer service

    Cons

    Unorganized, bad working environment, & messy.

    Advice to Management

    Manager was not the nicest person in the world, co workers were mean, not the best management.


  7. Helpful (1)

    Technical Design Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Nine West (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great group of people. Good learning experience. Generous benefits, perks and time off.

    Cons

    Too many bosses coming and going. Favoritism. Not able to take advantage of in house courses to improve job skills.

    Advice to Management

    Need better upper management. Do not just promote to Director or VP and then they have free reign to fire because someone has been there too long or do not agree with them 100%


  8. Helpful (1)

    Associate Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nine West full-time (More than 10 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great company to learn how the industry works. Lots of potential to travel and meet great contacts.

    Cons

    The company is political and their processes can be slow at times.

    Advice to Management

    Management does a good job in their given environment.


  9. Helpful (1)

    Going down hill

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nine West full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work-life balance, good systems, never boring, discounts

    Cons

    Too comfortable, no room to grow

    Advice to Management

    Need better management system


  10. Lead Supervisor/Senior Sales

    Former Employee - Senior Sales Associate
    Former Employee - Senior Sales Associate

    I worked at Nine West (Less than a year)

    Pros

    Awesome discount on shoes, handbags, and accessories.

    Cons

    Sales goals that feel commission-based, but no commission provided


  11. Just a job not a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Nine West

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount Work environment can be fun

    Cons

    The company is so outdated it's ridiculous



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