Nintendo of America
2.9 of 5 63 reviews
www.nintendo.com Redmond, WA 500 to 999 Employees

Nintendo of America Reviews

Updated Apr 2, 2014

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2.9 63 reviews

                             

78% Approve of the CEO

Nintendo of America President and COO Reggie Fils-Aime

Reggie Fils-Aime

(36 ratings)

51% of employees recommend this company to a friend
63 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good benefits, nice amenities on campus, great employees to work beside (but not necessarily to work for)"
    in 5 reviews
  • "Really smart, passionate people, work life balance encouraged, a place where balancing children and work might be more easy than other places"
    in 3 reviews
Cons:
  • "Only part-time, no full-time offer in my location"
    in 4 reviews
  • "Incredibly toxic work environment where contractors are told in no uncertain terms that Nintendo does not think of them as people, let alone employees"
    in 4 reviews
  • Show more review highlights

Reviews

  • Approves of CEO

 

Unique experience, some good, some bad

Anonymous Employee (Former Employee)

I worked at Nintendo of America as a contractor

ProsUnquestioned loyalty is a big asset

ConsLots of fiefdoms, some condescending people at good positions. Favoritism.

Advice to Senior ManagementDon't discourage people who are trying hard to do something bigger than their jobs for the company. Believe in fair give and take and constantly compare yourself with other companies management styles.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Amazing for the person grew up loving the classic video games.

Associate Game Tester (Former Employee)
Dallas, TX

I worked at Nintendo of America as a contractor for less than a year

ProsIt is Nintendo. I think that's enough reason to appreciate working. But seriously, they truly care about their employees and it is perfect to be on the inside scoop of releases before it happens.

ConsNo cons yet. I really loved working for this company although it was for a seasonal position.

Advice to Senior ManagementContinue to cater to the younger audiences, it is working!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

I hate my job

Project Associate (Current Employee)
Redmond, WA

I have been working at Nintendo of America as a contractor for more than a year

ProsChecks show up on time

ConsI slip a little further into debt every month because the pay is so bad
Zero chance for advancement in product testing; you're chair meat, period.
No training, no industry relevant experience. Having Nintendo on your resume is a joke at most Seattle studios.
Incredibly toxic work environment where contractors are told in no uncertain terms that Nintendo does not think of them as people, let alone employees. Contractors are treated somewhere between middle schoolers and prisoners.

Advice to Senior ManagementIf management took any feedback at all, I wouldn't be actively searching for a real job.

No, I would not recommend this company to a friend

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Promises of great things then they let you go

Customer Service Representative (Former Employee)
Redmond, WA

I worked at Nintendo of America as a contractor for less than a year

ProsFree Parking
Gave me the pay I wanted

ConsHours
Week to week scheduling
Competition environment
No Benefits

I started working for Nintendo and was only there for almost two months. At first I thought this was a great experience to be able to work for a video game company. I was wrong. They schedule your hours week to week and change them constantly. You never get the same shift you are promised. They heavily monitor your internet usage.You think because you have not been surfing facebook like other contractors have been then they will keep you. Nope, it does not work that way. They end up keeping the ones who surf facebook all day long or other internet websites. Jobs titles are heavily mis-represented from what you will be doing. They will pick whether your a generalist, NS1, or NS2. They will even change you from a generalist to an NS1 without even any notice. If you don't have a handheld system and can't afford one then tough luck. You will not get chosen to stay. I only had a Wii which is a great system, but they are looking for people who play them during work in between calls.

I saw many people playing their 3DS's in between calls while I was concentrating on learning more about how to troubleshoot their systems. If you have any drive to learn or think outside the box they will let you go. Calls are heavily monitored and one wrong word and you will be let go.

Advice to Senior ManagementIf someone comes up to you saying they are willing to take on more activities around Nintendo, then give them more to do. Do not keep demote/change peoples jobs for no reason just to fit your needs. Please give your employees the tools they need to succeed.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Casual, Easy going atmosphere, fun job

Tester (Former Employee)

I worked at Nintendo of America full-time for more than 5 years

Prosemployee opinions are valued
team atmosphere

Conssmall company can limit promotion opportunities
conservative pay

Advice to Senior ManagementHelp people develop and grow

Yes, I would recommend this company to a friend

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Product Tester

Prodtuct Tester (Former Employee)
Redmond, WA

I worked at Nintendo of America full-time for more than a year

Pros-11 month, 40 hour a week contract.
-Stable hours, 8-5 with one hour lunch.
-Discount on Nintendo products.
-Access to the company cafeteria, which is amazing.
-Your own desk that you can decorate if you choose.

Cons-Very little chance for moving up in the company.
-Two month mandatory wait between contracts.
-Many young and immature people there who seem to think that they will get to make video games.
-Lower pay compared with other testing companies.

Advice to Senior ManagementPut more emphasis on the employees. Nintendo has lost some great people because other companies offered to treat them better. Please do not rely on massive amount of applicants to keep your company thriving. It takes good people, not just people.

Yes, I would recommend this company to a friend

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Very bad experience

Senior Technical Writer/Translator (Former Employee)
Redmond, WA

I worked at Nintendo of America as a contractor for more than a year

ProsHad a good shower facility.

ConsPassive-aggressive management; untrustworthy and deceitful

Advice to Senior ManagementNone

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Waste of time...years actually.

Associate Game Tester (Current Employee)
Redmond, WA

I have been working at Nintendo of America full-time for more than 5 years

ProsThey are still in business.

ConsPolitics and Cliques. No Rewards.

Advice to Senior ManagementRetire already.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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You can do better

Anonymous Employee (Current Employee)

I have been working at Nintendo of America full-time

ProsPay is competitive, bonus is typically paid, sick leave is awesome.

ConsPolitics, drama, don't expect to be able to do your job. If you make waves, you will be pushed out. Zero job satisfaction. If you are not a sheep, and do as you're told, you're done.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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My Dream Job

Product Tester (Current Employee)
Redmond, WA

I have been working at Nintendo of America full-time for more than 10 years

ProsIf you have a passion and love for the industry, this is the perfect place to work.

ConsAdvancment is slow, but doable as long as you work hard and continue to show self-improvment.

Advice to Senior ManagementTalk with your employees and implement what you can, but make sure the you show that you care about them and the company you both represent.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Nintendo of America reviews and ratings — including employee satisfaction and approval rating for Nintendo of America CEO Reggie Fils-Aime . All 63 reviews posted anonymously by Nintendo of America employees.