Nordstrom
3.5 of 5 2,221 reviews
www.nordstrom.com Seattle, WA 5000+ Employees

Nordstrom Reviews in Chicago, IL

Updated Apr 16, 2014
All Employees Current Employees Only

3.4 65 reviews

                             

91% Approve of the CEO

Nordstrom President and Director Blake W. Nordstrom

Blake W. Nordstrom

(44 ratings)

78% of employees recommend this company to a friend
65 Employee Reviews Back to all reviews
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life at nordies

Resident Artist (Current Employee)
Chicago, IL

I have been working at Nordstrom full-time for more than a year

ProsGood work environment all ways rewarded for your good sales good for team building

Consnot compensated fairly compared to bloomingdales saks, or neimans

Yes, I would recommend this company to a friend

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Nordstrom Management Review

Department Manager (Current Employee)
Chicago, IL

I have been working at Nordstrom full-time for more than 3 years

ProsWhen I started with this company, there was huge opportunities for growth

ConsFinding a work/life balance is difficult to do once you move down the pyramid to management. You work long hours consistently, and are not compensated for working over time.

No, I would not recommend this company to a friend

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Customer Service is #1

Anonymous Employee (Former Employee)
Chicago, IL

I worked at Nordstrom full-time

ProsThis company has a proactive approach to business. Always implementing the latest technologies and procedures with the goal of providing the best customer service. If you like a fast paced, goal driven, ever changing environment, you'll like working for this company.

ConsSeveral numeric goals to be met consistently. If you don't like to work hard, you won't want to seek out a job with this company.

Advice to Senior ManagementFocus more on making sure the job is fun, supportive and encouraging for your employees.
Happy employees tend to be more enthusiastic about making customers happy.

Yes, I would recommend this company to a friend

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Nordstrom Life

Sales Associate (Current Employee)
Chicago, IL

I have been working at Nordstrom full-time for more than 8 years

ProsI've met some of the best people at Nordstrom, and most are very intelligent. I've been a manager and a sales person. Generally all employees are treated fairly and the company has very high expectations of their employees.

ConsAs a manager, the salary is never enough because they say you will sell and get commission and bonuses. However, you work so many hours and events, that there isn't much time for selling. As an employee, the commission and discount isn't very high either. Recently I think the company is putting more energy into the online business and forgetting that their employees get payed solely on commission.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sales associate

Sales Associate (Former Employee)
Chicago, IL

I worked at Nordstrom full-time for more than a year

ProsPotential to make a lot of money
Reputable company
Fun environment

ConsNo hourly pay - only commission
Long hours
Harder to make goals in the winter

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I worked as commisioned sales associate.

Commission Sales (Former Employee)
Chicago, IL

I worked at Nordstrom full-time for more than 3 years

ProsBeautiful store to work in.
Fabulous clothing.

ConsToo many divas work there. Cut-throat atmosphere.

Advice to Senior ManagementEveryone hates the juvenile employee pep rallies. Find other ways to try and keep associates motivated. Open, no-questions-asked return policy encourages fraud. People known to purchase Nordstrom gift cards with stolen ID are able to purchase expensive pieces and return for cash, over and over again. Policy hurts people whose ID has been stolen, and Nordstrom turns blind eye to problem.

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Working for Nordstrom has been a wonderful experience for me and I hope to move forward in the company.

Sales Associate (Current Employee)
Chicago, IL

I have been working at Nordstrom full-time for more than a year

ProsThough commission sales can be tough during parts of the year, if you truly commit to following up with customers and maximizing every customer experience you will do just fine.

ConsGetting hit with returns is something that is inevitable, but if you follow up with customers its easier to catch the return and hopefully turn it back around into a new sale.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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good company, lots of room for growth

Department Manager (Current Employee)
Chicago, IL

I have been working at Nordstrom full-time for more than a year

Prossales and commission- potential to earn a LOT of money. opportunities for growth. customer service is #1. sense of family within the company. open door policy. learned a lot!

Consit is hard as a manager to see your employees making more than you. most of the time you have too much on your plate to be able to sell like you used to. this is why many people are "career/professional salespeople". NO work life balance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good money, questionable management

Sales Associate (Current Employee)
Chicago, IL

I have been working at Nordstrom full-time for less than a year

Prosyou have the potential to have a great paycheck, great people work there, good benefits if you choose to take part in them.

Consover-scheduling in some departments leads to low numbers and lower potential to do well when the amount of customers coming through are low, inexperienced, young managers in certain departments make scheduling frustrating and hinders the potential for their associates to do well

Yes, I would recommend this company to a friend

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Memorable

Sales Manager (Former Employee)
Chicago, IL

I worked at Nordstrom full-time for more than 10 years

ProsThe people, health benefits, 401k

ConsHours, must be mobile, commission sales not steady

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Nordstrom reviews and ratings in Chicago, IL — including employee satisfaction and approval rating for Nordstrom CEO Blake W. Nordstrom. All 65 reviews posted anonymously by Nordstrom employees.