Nordstrom Reviews

Updated July 2, 2015
107 reviews filtered by
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3.7
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Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
68 Ratings

Pros
  • They always promote from within the company (in 129 reviews)

  • Great customer service training (in 238 reviews)

Cons
  • Work/life balance can be difficult at times especially if you have children (in 120 reviews)

  • long hours that can be draining (in 184 reviews)

More Pros and Cons

107 Employee Reviews

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  1. Helpful (1)

    Great work environment

    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Nordstrom (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company treats employees very well

    Cons

    Only con is working long shifts


  2. Helpful (1)

    A company that started off great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Nordstrom (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    work as a family base
    co workers are very friendly
    good pay during busy seasons

    Cons

    pay is commission based only
    a lot of nordstrom ethics have changed
    it has not been or felt the same to work for after a few years
    i believe they sold the nordstrom bank

    Advice to Management

    promote within and always have encouragement for your coworkers


  3. Nice place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Nordstrom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work off commission
    nice people
    nice store
    love fashion you will like it
    you can get creative

    Cons

    competitive
    long hours
    rude customers
    cold in the store

    Advice to Management

    advise more than you think you may need to and keep a watch on the young employees that are still in high school


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Chicago, IL
    Former Employee - Seasonal Sales Associate in Chicago, IL

    I worked at Nordstrom (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful team of people who support your growth within the company.

    Cons

    Not a bad thing to say about the company.


  6. dddcd

    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Nordstrom part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    this is very annoying just to read reviews

    Cons

    Annoyed and frustrtated as always

    Advice to Management

    none just keep having us do this crap


  7. Helpful (1)

    Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Chicago, IL
    Former Employee - Commissioned Sales Associate in Chicago, IL

    I worked at Nordstrom

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Young culture, discounts, fast paced, good money at Christmas time, very easy, sales come to you which is also negative and unreliable

    Cons

    Bad hours, bad advancement, uncontrollable sales, only commission pay, no advancement in near future, all higher roles that are desirable are at corporate at which the only way for promotion is via sales avenue

    Advice to Management

    different structure than the pyramid structure. Allow people to advance rather than through the sales and sales management route. Offer more opportunities for buying or marketing on a local level


  8. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Nordstrom full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for with a lot of room for growth.

    Cons

    Sometimes customers are allowed to abuse the staff. That's taking Customer Service to the extreme..

    Advice to Management

    Give entry level employees information on how to expand their careers with the many options your company offers besides sales staff.


  9. very good employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Nordstrom full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Customers service is what Nordstrom is known for and you'll learn that from there.

    Cons

    January and February are the slow months In retail.

    Advice to Management

    Keep up the good work!


  10. Sales Person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson in Chicago, IL
    Current Employee - Salesperson in Chicago, IL

    I have been working at Nordstrom part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -make as much as you sell
    -can move up if they like you
    -great on a resume
    -good customer service experience

    Cons

    -not a stable job. If you have real bills to pay, this is not the place to work
    -favoritism between management and certain salespeople. No different than any other workplace
    -you've gotta suck up to move up
    -very competitive environment. can become stressful

    Advice to Management

    -pay personal attention to team
    -don't stress your salespeople out with crazy sales goals. If the work environment is fun and positive, the sales will come
    - encouraging competitively amongst salespeople that are supposed to be like a family is counter productive and causes issues and tension with in the department
    - If you have a favorite, that's fine. Just don't make it obvious.


  11. Great experience in sales and customer service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hard work pays off if you are constantly selling, managers are great, and great work life balance for young professionals.

    Cons

    Department drama at times and working on commission can be tough.

    Advice to Management

    Department managers need to stay on top of their team's performance.



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