Nordstrom Reviews in Chicago, IL

Updated October 17, 2014
Updated October 17, 2014
2,814 Reviews
3.5
2,814 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,839 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 122 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 229 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 115 reviews)

  • The long hours and returns from customers abusing the companies return policy (in 177 reviews)

More Highlights

145 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great customers and lovely store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nordstrom Sales Associate in Chicago, IL
    Former Employee - Nordstrom Sales Associate in Chicago, IL

    I worked at Nordstrom full-time (more than 10 years)

    Pros

    For a retailer, the benefits are good ... stock purchase plan, 401K with matching up to 2% of salary (though would be better at 5%), profit sharing, health insurance, dental plan, eye care plan, frequently free blood tests, etc. Customers overall are interesting and just plain fantastic!

    Cons

    Many of the managers, even for some of the largest departments of the company stores, are young and lack adequate experience.

    Advice to ManagementAdvice

    Promote more senior energetic, successful sales people to manage and motivate departments.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Women's Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL

    I worked at Nordstrom full-time (more than an year)

    Pros

    I found a job that I truly enjoyed. I was able to merchandise the clothes while working with GREAT co-workers.

    Cons

    If you don't enjoy working with people then do not work here. This is a very stressful job but if you enjoy working with the clothes then this is the job for you!

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Retail Sales & Management Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Management and Sales Intern in Chicago, IL
    Former Employee - Retail Management and Sales Intern in Chicago, IL

    I worked at Nordstrom as an intern (less than an year)

    Pros

    Loved working with other young and fun interns. The values of the company are carried out by their workers. You can earn a lot of money depending on how well you can sell.

    Cons

    Long hours usually 8 hour days, and the anniversary sale is a madhouse! (however you make a lot of money)

    Advice to ManagementAdvice

    Keep sending interns to managers who are willing to help interns. Some managers do not want the added stress of dealing with an intern that is willing to learn the ends and outs of managing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Loved working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate in Chicago, IL
    Former Employee - Commissioned Sales Associate in Chicago, IL

    I worked at Nordstrom part-time (more than 3 years)

    Pros

    Great culture, pay, and time-off policies.

    Cons

    Frequently changing leadership but mostly from promotions.

    Advice to ManagementAdvice

    Consider more development in lower level employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great people!

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager in Chicago, IL
    Former Employee - Cosmetics Counter Manager in Chicago, IL

    I worked at Nordstrom full-time (more than an year)

    Pros

    I met some of my best friends working here.

    Cons

    You sorta have to live and breath Nordstrom, but I lucked out and made a ton of friends and it became a family for me!

  7.  

    life at nordies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Artist in Chicago, IL
    Current Employee - Resident Artist in Chicago, IL

    I have been working at Nordstrom full-time (more than an year)

    Pros

    Good work environment all ways rewarded for your good sales good for team building

    Cons

    not compensated fairly compared to bloomingdales saks, or neimans

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I am a sales professional at Nordstrom and absolutely love the management and team-working ethic within my department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Person in Oakbrook Ter, IL
    Current Employee - Sales Person in Oakbrook Ter, IL

    I have been working at Nordstrom part-time (more than an year)

    Pros

    I really liked how organized the training went. Along with that, I really enjoyed working in a team oriented environment while setting personal and team net profit goals

    Cons

    There aren't many cons, however, the only thing that would frustrate me would be customers that took advantage of Nordstrom's customer services. Another con would be the long hours

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nordstrom is a great company and I loved working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Skokie, IL
    Former Employee - Seasonal Sales Associate in Skokie, IL

    I worked at Nordstrom part-time (more than an year)

    Pros

    There is a lot of room for growth and the compensations is good. The work environment is friendly and supportive. You also get a discount and employees are recognized for their hardwork. Sales are especially high during the sales. Sales associates work on commission and make money for opening credit cards. The managers want to help you and the training is very good.

    Cons

    When there isn't a sale, sales tend to be very slow which can be frustrating. The work environment does get competitive and many old sales associates have a majority of the customers which makes selling difficult since you can only sell to people who walk in.

    Recommends
    Approves of CEO
  10.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager in Schaumburg, IL
    Former Employee - Cosmetics Counter Manager in Schaumburg, IL

    I worked at Nordstrom full-time (less than an year)

    Pros

    Amazing training and core values

    Cons

    No Cons. Great business and amazing opportunities

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Best opportunity in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Schaumburg, IL
    Current Employee - Sales Representative in Schaumburg, IL

    I have been working at Nordstrom part-time (less than an year)

    Pros

    Income potential, build your own business, great management and hr

    Cons

    commute was a bit long for me. Co-workers very competitive.

    Advice to ManagementAdvice

    Work more closely with employees

    Recommends
    Positive Outlook
    Approves of CEO

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