Nordstrom Reviews

Updated March 26, 2015
175 reviews filtered by
  • Chicago, IL Area
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3.6
175 Reviews
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Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
2,239 Ratings

175 Employee Reviews

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  1. Great experience in sales and customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Nordstrom full-time (more than a year)

    Pros

    Hard work pays off if you are constantly selling, managers are great, and great work life balance for young professionals.

    Cons

    Department drama at times and working on commission can be tough.

    Advice to ManagementAdvice

    Department managers need to stay on top of their team's performance.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Retail Management Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Management Internship in Chicago, IL
    Former Employee - Retail Management Internship in Chicago, IL

    I worked at Nordstrom

    Pros

    Great company culture, respectful of employees, they see you as a valuable employee, great pay for an internship, lots of great experiences, open door policy.

    Cons

    The customers can be very high-maintence, but most customers are fun, easy to work with.

    Advice to ManagementAdvice

    I would recommend more training POS systems. I found it difficult to handle customer issues sometimes because I was not trained efficiently in the POS systems.

    Recommends
    Positive Outlook
    Approves of CEO
  3. favorite job to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Skokie, IL
    Current Employee - Food Server in Skokie, IL

    I have been working at Nordstrom

    Pros

    great co workers and a very fun environment. best boss.

    Cons

    the slow season and sometime competitve to get hours

    Recommends
    Positive Outlook
    Approves of CEO
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  5. The best internship to have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Management in Chicago, IL
    Former Employee - Retail Management in Chicago, IL

    I worked at Nordstrom

    Pros

    Great work environment
    Employees/interns/ management really want to work and be there
    Commision based allows for healthy competition between employees/ interns
    All the hard work is worth it.

    Cons

    Little work/ life balance
    A couple nights in the store until 1- 2 am

    Advice to ManagementAdvice

    Offer a more structured schedule.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful

    Great seasonal work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate in Chicago, IL
    Current Employee - Commissioned Sales Associate in Chicago, IL

    I have been working at Nordstrom

    Pros

    Great pay. Works with the schedule of a college student.

    Cons

    Commission is less if you're seasonal.
    You never get more than a day off at a time. No weekends.

    Advice to ManagementAdvice

    5 days of work for 2 days off, it doesn't have to be a weekend, weekdays work too!

    Recommends
    Positive Outlook
    Approves of CEO
  7. The best summer job

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Cashier in Chicago, IL
    Former Employee - Seasonal Cashier in Chicago, IL

    I worked at Nordstrom

    Pros

    The women in the lingerie department were really nice and willing to help me learn the ropes.

    Cons

    There were long hours when it came to the anniversary sale but the pay was great!

    Advice to ManagementAdvice

    If cashiers help with a sale, they should be able to get a bit of commission.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nordstrom Sales Associate in Chicago, IL
    Current Employee - Nordstrom Sales Associate in Chicago, IL

    I have been working at Nordstrom full-time (more than a year)

    Pros

    Really good company, they care about their employees.

    Cons

    Not very good with base pay, commission is good is you are at a high traffic store.

    Advice to ManagementAdvice

    Be more helpful

  9. If you find the right department, Nordstrom is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Cashier in Skokie, IL
    Former Employee - Seasonal Cashier in Skokie, IL

    I worked at Nordstrom part-time (more than a year)

    Pros

    It was a lot of fun working in Salon Shoes. Great sales people and supportive management.

    Cons

    If you aren't a good fit for your department, working at Nordstrom can be miserable. I didn't like my first department but moved at the first opportunity.

    Advice to ManagementAdvice

    Be open to moving staff to different departments.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    If retail is your game this is the place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nordstrom Sales Associate in Oak Brook, IL
    Former Employee - Nordstrom Sales Associate in Oak Brook, IL

    I worked at Nordstrom part-time (less than a year)

    Pros

    Since the shopping experience today is a 24 hour possibility, something has to set you apart from the rest. Customer Service and relationships are key. Nordstrom is king in this area.

    Cons

    The personal shoppers tend to do well and have a different set of rules which sometimes conflicts with the sales associates rules on the floor. Since all associates are required to reach goals the difference in the rules tends to create some hostility.

    Advice to ManagementAdvice

    Treat everyone equally. Rules equally across the board.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Great customers and lovely store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nordstrom Sales Associate in Chicago, IL
    Former Employee - Nordstrom Sales Associate in Chicago, IL

    I worked at Nordstrom full-time (more than 10 years)

    Pros

    For a retailer, the benefits are good ... stock purchase plan, 401K with matching up to 2% of salary (though would be better at 5%), profit sharing, health insurance, dental plan, eye care plan, frequently free blood tests, etc. Customers overall are interesting and just plain fantastic!

    Cons

    Many of the managers, even for some of the largest departments of the company stores, are young and lack adequate experience.

    Advice to ManagementAdvice

    Promote more senior energetic, successful sales people to manage and motivate departments.

    Recommends
    Positive Outlook
    Approves of CEO

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