Nordstrom Reviews

Updated August 26, 2015
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206 Employee Reviews

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  1. Helpful (1)

    Positive first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Cashier in Oak Brk Mall, IL
    Former Employee - Seasonal Cashier in Oak Brk Mall, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly coworkers family atmosphere lots of fun

    Cons

    trying to get rehired was really hard and basically impossible for me

    Advice to Management

    remember who's worked with you and hopefully hire them again...maybe...


  2. Great experience in sales and customer service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    Hard work pays off if you are constantly selling, managers are great, and great work life balance for young professionals.

    Cons

    Department drama at times and working on commission can be tough.

    Advice to Management

    Department managers need to stay on top of their team's performance.


  3. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Oakbrook Terrace, IL
    Former Employee - Commissioned Sales Associate in Oakbrook Terrace, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun working with clients. Great coaching. Looks good on your resume. Commission based paid.

    Cons

    No permanent works schedule. Commission based pay is great during the busy seasons, but when its slow you suffer. On your feet all day (but this is true for any retail position).

    Advice to Management

    I think it would be better if employees were paid commission on top of a salary. This would encourage people to see Nordstrom as a career and not a job making sales associates into sales professionals.


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  5. Retail Management Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management Internship in Chicago, IL
    Former Employee - Retail Management Internship in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company culture, respectful of employees, they see you as a valuable employee, great pay for an internship, lots of great experiences, open door policy.

    Cons

    The customers can be very high-maintence, but most customers are fun, easy to work with.

    Advice to Management

    I would recommend more training POS systems. I found it difficult to handle customer issues sometimes because I was not trained efficiently in the POS systems.


  6. Sales and Personality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Chicago, IL
    Former Employee - Commissioned Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (Less than a year)

    Pros

    There is a 30% off employee discount in the women's department, not sure if this goes for all departments You can increase you pay per hour with the commission set-up.

    Cons

    There are some employees who get jealous if you're doing well, it happened to me. Sometimes other employees irritate the customers by being annoying and fake.

    Advice to Management

    Be respectful of employees. Some managers feel as though they are superior and speak down to employees.


  7. I love it but it's the hardest job I've ever had.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Person in Oak Brook, IL
    Current Employee - Sales Person in Oak Brook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    -Great with environment -No limits to the amount of commission you can make -Easy interview process -Easy transition to any partner companies (nordstrom rack or hautelook) -Promote from within

    Cons

    -Little freedom to actually "run your business" unless you're a personal stylist. You may use all tips even if they don't work for you to attract customers -Customer appointments depict business


  8. Helpful (2)

    Great Learning Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    Friendly management, great compensation, amazing learning experience, looks great on your resume, training, there were a lot of department store meetings to amp up the environment

    Cons

    long hours, commission sharks, mean coworkers, often times you would feel your morals are being conflicted with the return policy, for example, a group of teenagers came in to return merchandise that amounted up to $400, they were barely 16 but the as the return policy permits...

    Advice to Management

    My advice to management would hire staff that they are confident would be reliable. There were many girls coming and going because they hadn't had previous experience.


  9. Great for working in a commission based environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson in Chicago, IL
    Current Employee - Salesperson in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Nordstrom part-time (More than a year)

    Pros

    Can make a lot of money through commission. Your success is your responsibility. Great benefits, and a great environment.

    Cons

    There can be a lot of tension between coworkers because of commission.


  10. favorite job to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Skokie, IL
    Current Employee - Food Server in Skokie, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great co workers and a very fun environment. best boss.

    Cons

    the slow season and sometime competitve to get hours


  11. The best internship to have

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management in Chicago, IL
    Former Employee - Retail Management in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work environment Employees/interns/ management really want to work and be there Commision based allows for healthy competition between employees/ interns All the hard work is worth it.

    Cons

    Little work/ life balance A couple nights in the store until 1- 2 am

    Advice to Management

    Offer a more structured schedule.



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