Nordstrom Reviews

Updated June 14, 2015
17 reviews filtered by
  • King of Prussia, PA
  • Any Job Title
  • Any Status
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
10 Ratings

Pros
  • They always promote from within the company (in 129 reviews)

  • Great customer service training (in 238 reviews)

Cons
  • Work/life balance can be difficult at times especially if you have children (in 120 reviews)

  • long hours that can be draining (in 184 reviews)

More Pros and Cons

17 Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in King of Prussia, PA
    Former Employee - Commissioned Sales Associate in King of Prussia, PA

    I worked at Nordstrom (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working for nordstrom was a great opportunity to learn about sales and get an introduction to the industry. I gained some very valuable skills during my time there. And the discount was nice as well

    Cons

    During my time there we switched department managers a few times and there was not a lot of consistency. I had some great managers and some that I felt had really superior attitudes.

    Advice to Management

    Just keep trying to cultivate management that practice what the company preaches. There are some great philosophies that the company pays a lot of lip service too and some managers don't put them in to action.


  2. Sales at Nordstrom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in King of Prussia, PA
    Former Employee - Business Manager in King of Prussia, PA

    I worked at Nordstrom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good place to work. They get their money's worth. Very young and inexperienced management. If you can put up with that you'll be ok.

    Cons

    Long hours, Management is young and inexperienced. They are very robotic. Not a lot of room for creativity or personality.


  3. Helpful (2)

    Nordstrom line cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in King of Prussia, PA
    Former Employee - Line Cook in King of Prussia, PA

    I worked at Nordstrom full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, decent hours. Don't have to think too hard to do a good job, but this can be a con for some creative people.

    Cons

    Standardized recipes allow for no creativity. Low pay. Some managers that don't care and the ones that do seem to be unable to do much to change things for the better. Seems like most managers only care about doing their job and don't overstep their bounds out of fear of reprimand. Experience varies greatly by store so even if you are a hard-worker and deserve a promotion, you may not get one if your boss doesn't care enough to give it to you.

    Advice to Management

    Review lower managers, really choose a manager based on personality, not just what's on their resume. The right person will lead their subordinates in a way that fosters good working culture.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Amoral greedy coworkers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in King of Prussia, PA
    Former Employee - Commissioned Sales Associate in King of Prussia, PA

    I worked at Nordstrom

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount is increased at Xmas time

    Cons

    Commission are stolen by coworkers, Management, salespeople in other departments

    Advice to Management

    Learn how to manage adults. Do as I say not as I do is not an effective management style


  6. Not all its cracked up to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in King of Prussia, PA
    Former Employee - Sales Associate in King of Prussia, PA

    I worked at Nordstrom

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun place to work. Great people. Learn the insame and outs of the retail biz. Like running your own store within a store .

    Cons

    Absolutely no work life balance. Horrible management. Disorganized, fly by the seat of your pants mentality. Mentally draining ridiculously exhausting.

    Advice to Management

    If I gave you advice you wouldn't take it.


  7. "Best place i ever worked"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kids Wear in King of Prussia, PA
    Former Employee - Kids Wear in King of Prussia, PA

    I worked at Nordstrom full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Customers in general are amazing, loyal, and grateful for your help. I really felt like part of a team and loved my coworkers. Great if you want to get into store management. Money is amazing in the holiday season. my department was very well designed and easy to browse in. If you get the right manager and department you can easily make a career out of it. amazing break room and other employee facilities. You can get great kickbacks and freebees.

    Cons

    Managers and assistant managers are usually inefficient and ego driven and can get away with murder, play favorites with employees. commission pay is so inconsistent you will never be financially stable (highest check: $1500, lowest check: $300). Your customers' returns directly impact you and returns are taken anytime in any condition; dirty, torn, years old, they will take it back and loss prevention does nothing but maybe write it down. Watch out for people stealing sales, gossip, backstabbing, your traditional high school crap. job gets repetitive sometimes.

    Advice to Management

    Please tighten up your return policy; customers are "renting" your products and it really hurts your employees who are not paid enough as it is. Give hourly plus commission so we can pay our rent during slow sales! Just because a manager has been there for a long time doesn't mean they are good at their jobs.


  8. Helpful (1)

    Great pay but lots of pressure to sell.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in King of Prussia, PA
    Former Employee - Sales Associate in King of Prussia, PA

    I worked at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Commission salary, opportunity to make a lot, great merchandise to sell

    Cons

    Pressure to sell, higher ups at like Gods

    Advice to Management

    Have a more down to earth attitude and take on people to mentor. Also, there should be a greater discount for employees so they can afford to wear the merchandise the company sells.


  9. Overall positive experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Person - Men's Furnishings in King of Prussia, PA
    Former Employee - Sales Person - Men's Furnishings in King of Prussia, PA

    I worked at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to start gain experience in the retail and sales business. Good place for seasonal employee to earn money due to the commission base, especially during the busy sales months in the summer.

    Cons

    Sales training and courses may seem irrelevant once on the floor. Long hours, especially during pre-sale times when you are needed to set up. Full-time employees will spend most of their life at Nordstrom. Commission structure may have you shaking your head sometimes.

    Advice to Management

    Commission structure should be addressed clearer and may be re-visited for changes.


  10. Overall positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Retail Management Development in King of Prussia, PA
    Former Intern - Retail Management Development in King of Prussia, PA

    I worked at Nordstrom as an intern (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The possibilities of how much you can make are endless. Very upbeat and positive place to work.

    Cons

    Some of the managers and employees aren't qualified to work there and can't communicate effectively. Also, left there everyday with a pounding headache.

    Advice to Management

    Make sure the people you are putting as your managers can actually represent the company in a positive manner.


  11. Great Sales Training. Long Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in King of Prussia, PA
    Current Contractor - Anonymous Contractor in King of Prussia, PA

    I have been working at Nordstrom as a contractor (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    20% discount on all items, Great sales training.

    Cons

    Long hours. Standing and weekend hours.



Showing 17 of 4,055 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.