Nordstrom Reviews

Updated July 27, 2015
266 reviews filtered by
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3.8
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Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
171 Ratings

Pros
  • They always promote from within the company (in 129 reviews)

  • Great customer service training (in 238 reviews)

Cons
  • Work/life balance can be difficult at times especially if you have children (in 120 reviews)

  • long hours that can be draining (in 184 reviews)

More Pros and Cons

266 Employee Reviews

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  1. Sales

    Current Employee - Sales Associate in Monterey Park, CA
    Current Employee - Sales Associate in Monterey Park, CA

    I have been working at Nordstrom (Less than a year)

    Recommends
    Recommends

    Pros

    good benefits, flexible hours, management,

    Cons

    no base salary, unpredictable pay, low commission rate


  2. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA

    I have been working at Nordstrom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great place to gain experience in sales and customer service, and a great place for anyone passionate about fashion. Commission based sales really push employees to work hard.

    Cons

    Can't really think of much... I've learned a lot working at Nordstrom even in the short time I've been there, and I feel like there are a lot of opportunities to move to different positions and try new things

    Advice to Management

    Nothing really! Keep doing what you are doing!


  3. Helpful (1)

    Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Department Manager in Redondo Beach, CA
    Current Employee - Assistant Department Manager in Redondo Beach, CA

    I have been working at Nordstrom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Your paycheck is based on how much you sell. The more you sell, the more you make. Great benefits. You receive your base pay if you don't meet your commission goals.

    Cons

    The overall environment is very competitive. It is sometimes hard to sell when it slow which is why you have to build great relationships with customers.


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  5. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newport Beach, CA
    Former Employee - Sales Associate in Newport Beach, CA

    I worked at Nordstrom part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good oppourtunity to make good money, flexible, interactive, not boring

    Cons

    Lack of support from HR, returns, and sharky salespeople (gets competitive)


  6. Amazing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Canoga Park, CA
    Current Employee - Sales Associate in Canoga Park, CA

    I have been working at Nordstrom part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    opporunity for growth, customer service oriented

    Cons

    based on commission, sales could be good or bad


  7. Commission sales

    Current Employee - Sales Associate in Brea, CA
    Current Employee - Sales Associate in Brea, CA

    I have been working at Nordstrom full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome store and great product. Very competitive and a huge opportunity to make a lot of money through commission sales.

    Cons

    The pay is not consistent.


  8. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA

    I have been working at Nordstrom full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Potential to make more money than most retail jobs.

    Cons

    Company is not focused on building on talent or experience and putting people in the appropriate jobs. You are not able to make a great living like you used to.

    Advice to Management

    Help develop leaders and be mentors. Take people's strengths and put them to good use!


  9. Great opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager, Philosophy in Los Angeles, CA
    Current Employee - Business Manager, Philosophy in Los Angeles, CA

    I have been working at Nordstrom full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    People move up, move on and move around at Nordstrom all the time, there is plenty of opportunities to work for and try for

    Cons

    Management is everything. A good manager can make it a great experience, a bad one can totally sour it. Total coin toss

    Advice to Management

    There are plenty of people on the floor that are doing their jobs and doing them well, leave these people alone and focus instead on the people who are struggling. Everyone will benefit


  10. Great Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Assistant Manager in Los Angeles, CA
    Current Employee - First Assistant Manager in Los Angeles, CA

    I have been working at Nordstrom full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the people, fun environment, pays well.

    Cons

    Customers act entitled, always cleaning up a huge mess, lots of labor intensive responsibilities, no perks.


  11. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in La Palma, CA
    Former Employee - Sales Associate in La Palma, CA

    I worked at Nordstrom (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company benefits available to employees

    Cons

    Holiday Seasons were the worst

    Advice to Management

    I don't have any advice to management



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