Nordstrom Reviews in Los Angeles, CA

Updated September 24, 2014
Updated September 24, 2014
2,734 Reviews
3.5
2,734 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,799 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 118 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 221 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 109 reviews)

  • Long hours, especially during pre-sale times when you are needed to set up (in 171 reviews)

More Highlights

181 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Opportunities endless, pay not quite adequate as a manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager  in  Thousand Oaks, CA
    Former Employee - Department Manager in Thousand Oaks, CA

    I worked at Nordstrom full-time for more than 3 years

    Pros

    Personal growth...Nordstrom has Customer Service like I have never seen before. I use the tools learned there continuously throughout my career. So-So training. Starting out as a sales associate (later promoting to department manager) they kind of throw you to the wolves at first, but if you are a salesperson at heart, you will have no problem. Great opportunity. In a year and a half I was promoted to dept. manager, but way overworked, and way underpaid. I make more in my current role as a sales associate than I did as a DM.

    Cons

    Work-Life balance, but its retail so what do you expect. I really have nothing bad to say about the company at all.

    Advice to ManagementAdvice

    Give your assistant department managers and department managers more selling time.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Personal Stylist staying busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Stylist  in  Los Angeles, CA
    Current Employee - Personal Stylist in Los Angeles, CA

    I have been working at Nordstrom full-time for less than a year

    Pros

    Flexible schedule, many opportunities to change positions and grow in company

    Cons

    Commission base pay, schedule, work- life balance

    Advice to ManagementAdvice

    Switching weekends off for employees.

    Neutral Outlook
    No opinion of CEO
  3.  

    Nordstrom is an awesome company to work for. Takes retail to an entirely new, exciting level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson  in  Glendale, CA
    Former Employee - Salesperson in Glendale, CA

    I worked at Nordstrom part-time for more than 3 years

    Pros

    The pay is driven by your motivation and determination to sell. Which is nice because everyone gets what they work for. Also, I've always loved my employees and the "open door" policy that is instilled within the company.

    Cons

    Retail, in general, is a tedious and at times burdensome industry. Also, you almost always have to work weekends, which can get tiring.

    Advice to ManagementAdvice

    Thank you always listening to your employees ideas and thoughts.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Stylist  in  Costa Mesa, CA
    Former Employee - Personal Stylist in Costa Mesa, CA

    I worked at Nordstrom full-time for more than a year

    Pros

    You are your own boss if you are willing and motivated to rise to the occasion. As far a corporations go, they really value the well being of their employees and it is reflective in the rapidity at which you can advance in your role. I was a Sales Associate (temp), Customer Service All Star, Pacesetter, Manager, Corporate All Star, and Personal Stylist all in under 2 years and before I turned 22. I have a 401K, stock in the company (still to this date), was rewarded with a 5 star paid vacation, and still have great relationships with my former colleagues. The potential at this company is far more than a surface 'retail job'. You can own a home, you can retire, you can take vacations...and all you have to do is sell clothing (if thats all you want to do), though there is FAR more potential if you seek more responsibility. The best part about this company is you can always go back to it.

    Cons

    Commission sales is definitely a challenging way to make a living, however it is an incredibly rewarding way to succeed. It teaches you how to become a self motivated individual.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Solid Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate  in  Brea, CA
    Former Employee - Commissioned Sales Associate in Brea, CA

    I worked at Nordstrom full-time for more than 3 years

    Pros

    Good management, great work environment, employee discount.

    Cons

    Competition from lots of other employees does make it a challenge to consistently hit quota and make enough money in commission to make a good living. If you are good at what you do, you can make a decent living. For real money, most people will need to go high into management.

    Advice to ManagementAdvice

    I had great managers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very diverse and fun culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate  in  Redondo Beach, CA
    Former Employee - Commissioned Sales Associate in Redondo Beach, CA

    I worked at Nordstrom part-time for less than a year

    Pros

    Offers flexibility in schedule, working with people in various backgrounds, and great open door policy. It is a great opportunity to work with a team but keep your individual style.

    Cons

    Politics is high depending on which department you get assigned to. I just happened to have been assigned to a department whose manager is quite good, but listened to the assistant manager who I believe looked down on people. However, other employees who worked for a different department heads are quite happy.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    I had a great experience during my sesonal job position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Nordstrom part-time for less than a year

    Pros

    The company promote from within,you have a great opportunity for career growth, if you willing to work you will be rewarded

    Cons

    Shift that starts at 5 am could be difficult

    Recommends
    Positive Outlook
  9.  

    Great company!

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate  in  Los Angeles, CA
    Current Employee - Commissioned Sales Associate in Los Angeles, CA

    I have been working at Nordstrom full-time for more than a year

    Pros

    100% commission
    20% discount starting out
    Great people
    Competitive

    Cons

    The returns
    Not able to say no to the customers

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Mostly Positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Comissioned Sales Associate  in  Costa Mesa, CA
    Former Employee - Comissioned Sales Associate in Costa Mesa, CA

    I worked at Nordstrom full-time for more than a year

    Pros

    Nordstrom is a relatively great place to work. You drive your own business, so the pay is up to you. Money can be good, as long as you work for it. Hours are flexible, and Management is for the most part supportive.

    Cons

    At times, you can feel overworked and undervalued. During slow times, the sales are hard, but the long hours and hard work remains the same.

    Recommends
    Approves of CEO
  11.  

    Best department store to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate  in  Woodland Hills, CA
    Former Employee - Commissioned Sales Associate in Woodland Hills, CA

    I worked at Nordstrom full-time for more than a year

    Pros

    As a sales person you can go anywhere in the store to help your customer find what they're looking for. You have the freedom to sell them whatever, not confined to your sales floor area.

    Cons

    It's all about commission and you have to meet your sales' goals.

    Advice to ManagementAdvice

    Create more advancement opportunities.

    Recommends
    Positive Outlook
    No opinion of CEO

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