Nordstrom Reviews

Updated July 2, 2015
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3.7
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Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
162 Ratings

Pros
  • They always promote from within the company (in 129 reviews)

  • Great customer service training (in 238 reviews)

Cons
  • Work/life balance can be difficult at times especially if you have children (in 120 reviews)

  • long hours that can be draining (in 184 reviews)

More Pros and Cons

251 Employee Reviews

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  1. Great company. Lots of opportunities!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Stylist in Irvine, CA
    Current Employee - Beauty Stylist in Irvine, CA

    I have been working at Nordstrom full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    lots of opportunities for growth as long as efforts is there. You have the ability to earn more but again you have to put in the work. Lots of support. Fun environment. Super competitive but I like that.

    Cons

    Some people are reward because they sell a ton even though it's not honest selling. I see to often that new people are sent out to the sales without training. The strong survive. I guess that's how you weed out people. You have to work weekends although you can take one weekend off. To many events.

    Advice to Management

    I think management is super supportful. If you have certain career goals they will let you know what it is that you have to do. They set clear expectations.


  2. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gucci Brand Leader in Los Angeles, CA
    Former Employee - Gucci Brand Leader in Los Angeles, CA

    I worked at Nordstrom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team spirit at this place

    Cons

    Low pay, rough schedules at times

    Advice to Management

    Work on sharing the burden of working on holidays/weekends etc


  3. visual merchandiser

    Former Employee - Store Associate in Lakewood, CA
    Former Employee - Store Associate in Lakewood, CA

    I worked at Nordstrom part-time (More than 3 years)

    Pros

    close to home was a perk

    Cons

    very clicky people to work with

    Advice to Management

    oversee employes better


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Los Angeles, CA
    Former Employee - Sales Manager in Los Angeles, CA

    I worked at Nordstrom full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work and learn all aspects of taking ownership of a department as if it was your own store.

    Cons

    Working weekends was difficult due to missing family events.

    Advice to Management

    Keep setting the bar high for the best service. Nordstrom service and culture is the best!


  6. Helpful (1)

    Shoe sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shoe Sales in Newport Beach, CA
    Current Employee - Shoe Sales in Newport Beach, CA

    I have been working at Nordstrom (Less than a year)

    Pros

    Your efforts are directly seen in every paycheck.

    Cons

    Dealing with the general public can be a nightmare. Retail is retail.

    Advice to Management

    Some managers are smart, amazing, supportive, great coaches. Others are total fools who have no idea what they're doing. It's hit or miss.


  7. Beauty stylist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Stylist in Cerritos, CA
    Current Employee - Beauty Stylist in Cerritos, CA

    I have been working at Nordstrom part-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Everyone here truly works as a team! Fun work environment and you get to "play" with makeup! Also great benefits available!

    Cons

    Its hard to take time off. The times you would want to take off are unavailable because weekends and holidays are when you are most needed.


  8. Working at Nordstrom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Nordstrom (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pto, benefits, pay raises, easy to move up in company, employee discounts

    Cons

    Management not in tune with employees. Sit in the office all day

    Advice to Management

    Get to know enployees


  9. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Newport Beach, CA
    Former Employee - Commissioned Sales Associate in Newport Beach, CA

    I worked at Nordstrom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    High-commission
    Promote from within
    Discount 20%

    Cons

    Politics
    Catty coworkers
    Commission based so it makes people extremely competitive, and often creates fights with employees

    Advice to Management

    Stop favoritism and stealing customers from your sales team!!!


  10. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Redondo Beach, CA
    Current Employee - Commissioned Sales Associate in Redondo Beach, CA

    I have been working at Nordstrom

    Recommends
    Recommends

    Pros

    Employee discount, overall easy job, doesn't require previous experience.

    Cons

    If you are working in a competitive department (handbags, cosmetics, shoes) then prepare for some petty disagreements over commission and passive aggressive coworkers. If you're a student looking for a casual summer job and don't care too much about how much you're paid, I'd recommend a slower department (accessories, teens, etc...) but if you don't care about the drama and want to get paid more I'd go with higher traffic departments.


  11. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista Lead in Mission Viejo, CA
    Former Employee - Barista Lead in Mission Viejo, CA

    I worked at Nordstrom (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, opportunities to move up

    Cons

    Long retail hours, hard to get out of the Ebar or cafe if you start there.



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