Nordstrom

  www.nordstrom.com
  www.nordstrom.com

Nordstrom Reviews in McLean, VA

Updated September 1, 2014
Updated September 1, 2014
3,053 Reviews
3.5
3,053 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,977 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 129 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 238 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 120 reviews)

  • The long hours and returns from customers abusing the companies return policy (in 184 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Person in McLean, VA
    Current Employee - Sales Person in McLean, VA

    I have been working at Nordstrom full-time (more than 10 years)

    Pros

    great pay and future opportunities.

    Cons

    On slow days, it can get really boring. beides that the return will hurt the company and employee.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Overall a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate in McLean, VA
    Former Employee - Commissioned Sales Associate in McLean, VA

    I worked at Nordstrom full-time (more than 5 years)

    Pros

    The benefits are good. The discounts are reasonable, most of the people are awesome. The company culture is wonderful. They promote from within. They carry some great merchandise much of it reasonably priced.

    Cons

    Their return policy is great for the customer but awful for the salesperson. Some sales expectations are unreasonable, especially in a down economy. Holiday hours are crappy for any kind of meaningful family time. If you are not a shark or barracuda type salesperson it is difficult to make a great living, especially with their return policy. Any customer could bring back any item even well worn old styles & if they had their receipt it didn't matter how long ago it was purchased it came out of your commission if you were the salesperson.

    Advice to ManagementAdvice

    After 1 year returns should be eaten by the company, penalizing the salesperson for fickle customers is not employee friendly.

    Recommends
    Approves of CEO
  3.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Women Shoes in McLean, VA
    Former Employee - Women Shoes in McLean, VA

    I worked at Nordstrom full-time (more than 3 years)

    Pros

    Great culture. A lot of opportunity to grow if you work hard.

    Cons

    its retail, commissioned based only. employees fight over customers

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Decent job to work while in college especially if you are a go getter in sales.

    Former Employee - Assistant Manager in McLean, VA
    Former Employee - Assistant Manager in McLean, VA

    I worked at Nordstrom full-time (more than 3 years)

    Pros

    Pay is about as good as can be expected while still in school. As a salesperson it is really up to you how much money you want to make.

    Cons

    Trying to move up in management is tough. There is a lot of brown nosing that must be done to the right people. Hard work goes unnoticed a lot of the time.

    Advice to ManagementAdvice

    Instead of promoting your buddies, look to see who is actually best at his/her job.

  6.  

    I loved my job but the hours were long and there was no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in McLean, VA
    Current Employee - Assistant Manager in McLean, VA

    I have been working at Nordstrom full-time (more than an year)

    Pros

    Great company and the pay was decent

    Cons

    hours-if you want to succeed in a comission environment you must work every weekend and holiday

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    The environment is fun, trendy, and encouraging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in McLean, VA
    Former Employee - Seasonal Sales Associate in McLean, VA

    I worked at Nordstrom part-time (less than an year)

    Pros

    Hires from within, have opportunity to grow. Great team moral, very rewarding.

    Cons

    Must meet goals and is commission based so there is competitiveness. But you should want to push yourself to succeed.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    This was NOT an "internship" as advertised.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in McLean, VA
    Former Employee - Intern in McLean, VA

    I worked at Nordstrom full-time (less than an year)

    Pros

    make a lot of money if you sold a lot

    Cons

    anyone can do this job, definitely don't need a college degree- so why they have an "internship" that they try to trick well-educated students into entering is beyond me. i went to a top college and during the internship i was literally just working as a salesperson alongside highschoolers. Also, needing to work every weekend (in the summer, when I wanted to take weekend trips) was not fun. Surprisingly, even in the DC area, the fashion industry is full of vicious backstabbers.

    Advice to ManagementAdvice

    be more transparents and not so fake,

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    enjoyable atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate in McLean, VA
    Former Employee - Commissioned Sales Associate in McLean, VA

    I worked at Nordstrom part-time (less than an year)

    Pros

    -can be very rewarding
    -typically nice atmosphere
    -exciting if you love fashion

    Cons

    -extreme micromanaging to a fault
    -too much pressure to meet sales goals, especially during slow seasons

    Advice to ManagementAdvice

    less micromanaging

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I handle the voice circuit

    Current Employee - Voice Tech Specialist in McLean, VA
    Current Employee - Voice Tech Specialist in McLean, VA

    I have been working at Nordstrom full-time (more than an year)

    Pros

    I gained a lot of experience with voice systems.

    Cons

    I don't see any cons on this job

    Advice to ManagementAdvice

    You will not be disappointed hiring me because I have a great reputation, experience and education background for this position.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate in McLean, VA
    Current Employee - Commissioned Sales Associate in McLean, VA

    I have been working at Nordstrom full-time (more than an year)

    Pros

    -"Use good judgement" rule
    -Unlimited earning potential
    -Able to sell almost anything in the store (not stuck in one department)
    -Get in what you put out
    -Employee discount
    -Selling contests

    Cons

    -Constant schedule changes
    -Difficult to find work/life balance
    -No true base salary

    Advice to ManagementAdvice

    -Help your employees have a more fixed schedule with certain days off and closing/opening shifts

    Recommends
    Positive Outlook
    Approves of CEO

Work at Nordstrom? Share Your Experiences

Nordstrom

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.