Nordstrom Reviews in Miami-Fort Lauderdale, FL Area

Pros

The pay as a sales associate is pretty good for retail. I really felt comfortable and I like the company itself as a whole. They really do provide you with the tools that you need to be successful and then from there its up to you to put what you learn into practice

Cons

Competitive environment can be stressful at times

Pros

Paid extensive training.
Convenient hours.
Wonderful Discount.
Customer service oriented.

Cons

lack of cohesion amongst departments.

Advice to Senior Management

encourage team work.

Pros

Upscale environment & clientel. Good opportunity for advancement
through hard work. Professional atmosphere. Many associates have been there for years,
Good indicator. Reasonable health insurance.
Good discount on products. Several annual events to bolster sales,Anniversary sale,
Half-year sales.
Very good training program, one week.
Opportunity to build your own business. Personal book of customers is used.
A lot of communication to customers is required.

Cons

Long retail hours, sales associates are all on thier game so there is a lot of competion
 for sales. Some aggravations between sales people.

Advice to Senior Management

I was very pleased with communication from management .

Pros

It provides a great foundation for learning to be professional in the workplace. The commission in certain departments is well worth the stress of working in retail.

Cons

Retail is stressful. The late hours and holiday hours are awful, as with any retail job.

Pros

*Great pay compared to similar companies.
*Good coworkers for the most part.
*I have met some really nice people here.

Cons

*It's retail - irregular hours, standing all day, rude customers, etc.
*Incompetent management in my department/store.
*Favoritism - a lot of it.
*One or two people are allowed to make it a very unpleasant place to work for everyone else.

Advice to Senior Management

Make sure your department managers are leading by example and that HR and management are actually following guidelines. Nobody feels they can go to store HR and that it will be handled correctly so one or two people are allowed to do whatever they want whether it's against company policy or not.

Pros

The money and commission was very good compared to other jobs.

Cons

Working late nights and long weekends.

Advice to Senior Management

Be more professional, and don't make personal friends at work you gossip with about other employees and managers.

Pros

Benefits are top-notch, The customers are exciting to interact with, Many other employees and managers are real gems.

Cons

As with any Point of Sale driven business, I have seen some tensions arise between salespeople.

Advice to Senior Management

Help to nurture a good employee community by recognizing employees for teamwork in group-performance as well as the sometimes over-shadowing individual performance. In the long run, a happy department is a thriving department. A thriving department is a customer friendly department.

Pros

-Everyone is happy!
-Great work/life balance (if you are not a manager)
-The benefits are great!
-Lots of room for growth

Cons

-No privacy in regards to employee issues. Most issues do not stay confidential.
-Lack of communication when there are open management positions.
-Remember, even if HR says it’s “confidential”, its not! Be careful what you share!

Advice to Senior Management

Don’t assume that because you are a manager, you know everything. Take time to get to know your employees. Don’t patronize someone for the same thing you are doing wrong.

Pros

assistant manager title: leadership, chance to grow, discount, create your own tentative schedule.

Company: Amazing "family." The Nordstrom Culture is unique and caring. The tone set by corporate and leadership is unlike anyone else. Overall amazing place to work.

Cons

lots of hours during peak times in the year.

Advice to Senior Management

more reviews for managers to showcase strengths. sometimes I feel like there is too much focus on the sales associates, and managers lose out on some chances to grow.

Pros

- No hard physical labor
- Lots of time for talking with colleges
- The salary can be good, around certain times a year (Christmas etc)
- The store looks nice and clean, always
- 1 Hour lunch break
- Great benefits
-Open door policy

Cons

- The job is commission based, if you don't make more then 9.00 an hour after commission the 9.00 an hour is what you'll get ( you'll get fired if that happens a few times)
- Commission based working can make some woman VERY sharky, they steal sales and there's a lot of gossiping going on.
- In my department there were 30-40% returns this gets TAKEN OUT of your pay check up to a year.
- This makes the salary average very low, paychecks of 600 per 2 weeks aren't abnormal.
- A lot of pressure from up top to sell, but hey, you try selling $2.000 items in this economy.
- A lot of pressure from customers who are spoiled with the Nordstrom 'Return Policy' (As in: There is NONE) and have attitudes.
- Getting returns from people who've obviously worn something for the whole summer, just because they can, without receipt, without tags etc.
- Standing around being bored if it's not busy, which it usually isn't.
- Constantly having to compete with other employee's because they often plan in 3 people on a boring monday morning.
- The whole 'nordy nordy nordy' culture at Nordstrom is very preppy: The 'higher up' girls are ALL very pretty, well spoken and 'confident', which says a lot about their promotion system.
- If you want to get promoted you have to fit within this culture, which also means you will have to buy the (very) expensive clothing that Nordstrom sells, wear certain brands, etc.
- Promotion to Department Manager is based on how well you sell (Sales Per Hour, have to fit in category 4, the highest category, which means you have to sell at least around 300 an hour, depending on the month) not on skills like communication, leadership skills etc. If you sell well, and are friends with the store manager you're good to go.

Advice to Senior Management

Don't pressure employees to sell so much, we want to sell, if we don't we barely make any money. This 'pressuring' results in a good day profit, but you will get the returns later. Give employee's a base salary + commission and it will be a lot better. Also think better about the managers you hire. Mine never gave any positive feedback and just yelled at us whenever her 'regional manager' came by.