Glassdoor is your free inside look at Nordstrom reviews and ratings in Palo Alto, CA — including employee satisfaction and approval rating for Nordstrom CEO Blake W. Nordstrom. All 8 reviews posted anonymously by Nordstrom employees.
100% of the CEO
Blake W. Nordstrom
Former Employee – worked at Nordstrom full-time for more than a year
Pros – Great atmosphere, nice employees, make alot of money on commission depending on the department, health benefits, 401k
Cons – Discount is a little skimpy (20%), long shifts (it kind of becomes your life), returns
Advice to Senior Management – Do more contests to encourage employees to sell more
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-08 17:04 PST
Former Employee – worked at Nordstrom part-time for more than a year
Pros – employee discounts, fun events, commission, job growth
Cons – stressful environment, constant changes, disorganized
Advice to Senior Management – Work on organization!
Yes, I would recommend this company to a friend
2013-01-26 23:42 PST
Current Employee – been working at Nordstrom full-time for more than 3 years
Pros – Relatively moderate wages, atmosphere, interaction with others
Cons – inner politics among employees are disturbing
Advice to Senior Management – Re-design employee retaining program
Yes, I would recommend this company to a friend
2012-10-12 14:58 PDT
Former Employee – worked at Nordstrom part-time for less than a year
Pros – Nordstrom is a phenomenal company to work for. Not only is the pay excellent, the company really does everything that it can to keep its employees happy (and it shows). The discount is very generous (especially considering you can use it on sale items and food) and getting an entire hour for lunch is another huge plus.
The golden rule at Nordstrom: Use good judgement. Sales associates are truly individual representations of the company. You are your own boss and the company trusts you to make big decisions that almost all other companies would require manager approval for (i.e. - you can change the price of any item at your sole discretion, waive overnight shipping fees, email customers directly etc.)
Cons – Sometimes my department was understaffed and overwhelming. Some departments can become overly competitive. Frustrating when item is out of stock.
Advice to Senior Management – Give 20-25% of DTC commission to the employee fulfilling the DTC (this will drastically increase the amount of DTCs that are fulfilled (as well as the rate at which they are done), which will obviously lead to higher customer satisfaction)
Mobile POS is great - but should not be the only option. Registers are much more convenient as UIIs, bags, trash etc. are readily available.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-24 15:09 PDT
Former Employee – worked at Nordstrom
Pros – Liked being able to have my own clientel which made working under commission based pay easier
Cons – If you done make your commission 3 pay periods in a row they can fire you so its added pressure when the store is slow and no customers come in
Yes, I would recommend this company to a friend
2012-04-23 14:03 PDT
Current Employee – been working at Nordstrom
Pros – Wonderful employees, great product, nice store
Cons – store is under construction, a little hard to work there now
Yes, I would recommend this company to a friend
2012-01-18 10:59 PST
2 people found this helpful
Former Employee – worked at Nordstrom
Pros – NNordstrom's great reputation in the market.
Cons – Unrealistic behavioral demands made on employees.
Advice to Senior Management – be more transparent
No, I would not recommend this company to a friend
2010-11-16 14:19 PST
Former Employee – worked at Nordstrom
Pros – This is a great company to work for. The people who make up Nordstrom tend to be like a family and provide the best support that they can.
Cons – It is retail work and has its own negatives that anyone who has worked retail would know and understand. Varied shifts, working holidays etc.
Advice to Senior Management – Just because schedules have always been written a certain way, does not mean that it can't change to benefit not only the company but the employees as well.
Yes, I would recommend this company to a friend
2010-02-15 09:59 PST
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Nordstrom, Inc. is one of the nation's leading fashion specialty retailers, with 231 U.S. stores located in 31 states. Founded in 1901 as a shoe store in Seattle, today Nordstrom operates 117 Full-Line Stores… — Full Overview
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