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Nordstrom
3.9 of 5 8 reviews
www.nordstrom.com Seattle, WA 5000+ Employees
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Nordstrom Reviews in Palo Alto, CA

Updated Feb 8, 2013
All Employees Current Employees Only

3.9 8 reviews

                             

100% Approve of the CEO

Nordstrom President and Director Blake W. Nordstrom

Blake W. Nordstrom

(7 ratings)

88% of employees recommend this company to a friend
8 employee reviews Back to all reviews
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Palo Alto, CA

Former Employee – worked at Nordstrom full-time for more than a year

ProsGreat atmosphere, nice employees, make alot of money on commission depending on the department, health benefits, 401k

ConsDiscount is a little skimpy (20%), long shifts (it kind of becomes your life), returns

Advice to Senior ManagementDo more contests to encourage employees to sell more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Palo Alto, CA

Former Employee – worked at Nordstrom part-time for more than a year

Prosemployee discounts, fun events, commission, job growth

Consstressful environment, constant changes, disorganized

Advice to Senior ManagementWork on organization!

Yes, I would recommend this company to a friend

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Palo Alto, CA

Current Employee – been working at Nordstrom full-time for more than 3 years

ProsRelatively moderate wages, atmosphere, interaction with others

Consinner politics among employees are disturbing

Advice to Senior ManagementRe-design employee retaining program

Yes, I would recommend this company to a friend

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Palo Alto, CA

Former Employee – worked at Nordstrom part-time for less than a year

ProsNordstrom is a phenomenal company to work for. Not only is the pay excellent, the company really does everything that it can to keep its employees happy (and it shows). The discount is very generous (especially considering you can use it on sale items and food) and getting an entire hour for lunch is another huge plus.

The golden rule at Nordstrom: Use good judgement. Sales associates are truly individual representations of the company. You are your own boss and the company trusts you to make big decisions that almost all other companies would require manager approval for (i.e. - you can change the price of any item at your sole discretion, waive overnight shipping fees, email customers directly etc.)

ConsSometimes my department was understaffed and overwhelming. Some departments can become overly competitive. Frustrating when item is out of stock.

Advice to Senior ManagementGive 20-25% of DTC commission to the employee fulfilling the DTC (this will drastically increase the amount of DTCs that are fulfilled (as well as the rate at which they are done), which will obviously lead to higher customer satisfaction)

Mobile POS is great - but should not be the only option. Registers are much more convenient as UIIs, bags, trash etc. are readily available.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Palo Alto, CA

Former Employee – worked at Nordstrom

ProsLiked being able to have my own clientel which made working under commission based pay easier

ConsIf you done make your commission 3 pay periods in a row they can fire you so its added pressure when the store is slow and no customers come in

Yes, I would recommend this company to a friend

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Palo Alto, CA

Current Employee – been working at Nordstrom

ProsWonderful employees, great product, nice store

Consstore is under construction, a little hard to work there now

Yes, I would recommend this company to a friend

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Palo Alto, CA

Former Employee – worked at Nordstrom

ProsNNordstrom's great reputation in the market.

ConsUnrealistic behavioral demands made on employees.

Advice to Senior Managementbe more transparent

No, I would not recommend this company to a friend

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Palo Alto, CA

Former Employee – worked at Nordstrom

ProsThis is a great company to work for. The people who make up Nordstrom tend to be like a family and provide the best support that they can.

ConsIt is retail work and has its own negatives that anyone who has worked retail would know and understand. Varied shifts, working holidays etc.

Advice to Senior ManagementJust because schedules have always been written a certain way, does not mean that it can't change to benefit not only the company but the employees as well.

Yes, I would recommend this company to a friend

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Nordstrom, Inc. is one of the nation's leading fashion specialty retailers, with 231 U.S. stores located in 31 states. Founded in 1901 as a shoe store in Seattle, today Nordstrom operates 117 Full-Line Stores… Full Overview

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