Nordstrom

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Nordstrom Reviews in Portland, OR

Updated May 29, 2014
Updated May 29, 2014
2,613 Reviews

3.5
2,613 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,729 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 110 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 206 reviews)


Cons
  • Work/life balance can be difficult at times especially if you have children (in 97 reviews)

  • You work long hours consistently, and are not compensated for working over time (in 161 reviews)

More Highlights

26 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company to work for and with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics  in  Portland, OR
    Current Employee - Logistics in Portland, OR

    Pros

    Great opportunities to earn commission. If you are able and willing to relocate many opportunities are available to you.

    Cons

    Must be willing to live with the pressure to perform. Your co-workers are your direct competition. Constantly changing metrics push you out of your comfort level.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not all that glitters is gold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager  in  Portland, OR
    Former Employee - Department Manager in Portland, OR

    Pros

    +discount
    +good merchandise
    +best of the retail competitors

    Cons

    +long hours "expectation" is always looming over your head
    +difficult co-workers
    +everyone is out for themselves - due to the environment that is created from commission
    +everyone I know (unless your in top 5-10% of sales within company) lives below the poverty line, but is encouraged to always be fashion forward

    - As a manager you are pretty much told that not producing sales members but be let go. There is a total loss of individualism within the company.
    -NO PROFIT SHARING FOR THE 2ND YEAR A ROW...did anyone catch at one of the state of the company meetings they say "I am so happy to announce last year was highest sales as a company to date, but no money!
    -As a manger, there is 0 work life balance and to be honest, other managers of mine always seemed to hate their job but somehow stuck around
    -For the work load, expectation and over whelming work hours that are inevitable, the pay is not even close.

    Ask anyone who has worked for Nordstrom for quiet awhile and I guarantee they will say the following:
    1. Nordstrom is not what it used to be
    2. They don't know how much longer they can do it
    3. They have seen countless good sales people and managers let go for mundane reasons.

    Nordstrom needs to get their own head out of the clouds and go back to taking care of their employees and customers like they have been known for. It was shocking how happy and free I felt upon giving my resignation.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Fewer and fewer prospects for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate, Pacesetter, Department Manager  in  Portland, OR
    Former Employee - Sales Associate, Pacesetter, Department Manager in Portland, OR

    Pros

    The money is pretty good and based on commission not hourly. Management is okay it changes by the hour they are always trying to reinvent the wheel.

    Cons

    In a commission based environment there are down times and you have to be able to roll with the flow of business and prepare for slow downs.

    Advice to ManagementAdvice

    In regards to scheduling by merit and ability follow though. I find that too often they still give to much credit to veterans who are preforming at the same level and work better shifts.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Overall great but hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Portland, OR
    Former Employee - Customer Service Representative in Portland, OR

    Pros

    Loved interacting with different people. The more people that shop, the faster your time goes.

    Cons

    Standing all day, bending, lifting. Also dealing with catty sales people can be hard

    Advice to ManagementAdvice

    Need to not deduct commission from returns. I feel the sales people work hard to sell and get huge deduction to their paycheck if the customer returns puchases.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    High pressured sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Makeup Artist/Beauty Advisor  in  Portland, OR
    Current Employee - Makeup Artist/Beauty Advisor in Portland, OR

    Pros

    You work in a beautiful store with beautiful people. Definitely, hire and promote from within, especially if you are young and beautiful ( you don't need any real substance or much experience ) if you are a selling machine you will make decent money.

    Cons

    If you love being micro managed to sell, make quotas, book and schedule appointments for event after event, pre sell for all of these events and open Nordstrom accounts 4X a month, then this is the job for you. Retail hours and they want to be #1 in your life. You won't get a schedule until the week before so don't make any plans ahead. Days off will be given only if all of your quotas are met, regardless of personal family requests. They are really hiring young hip looking people of all races, but not ages. If you are over 40 you will be looked over.

    Advice to ManagementAdvice

    Your employees have a life OUTSIDE of Nordstrom!!! Have some empathy for your employees personal life.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to make money if you work hard and develop relationships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Portland, OR
    Current Employee - Sales Associate in Portland, OR

    Pros

    You can grow your own business and do what it takes to help the customer.

    Cons

    Long hours, benefits, and the lack of room for growth at the corporate level

    Advice to ManagementAdvice

    Do not try to reinvent the wheel.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    For all the positive hype, every day get's a little more disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Person  in  Portland, OR
    Current Employee - Sales Person in Portland, OR

    Pros

    -Discount.
    -...
    -I have to enter five words? I can't think of any other pro.
    -I have some really great co-workers, and some less great ones. Like any other workplace.

    Cons

    -Every perk you have ever heard about this company is actually a let-down.

    -Discount? Well it is a pro, to an extent. 20%. When you have customers come in and spend $2,000 on clothes you feel a little pressure to try an look equally as put-together. Try doing that on basically minimum wage and part-time hours. Yeah... Most of my co-workers are in debt.

    -Health benefits? Nope! Unless you meet the minimum hour requirements. Most employees do not.
         -BTW the requirement isn't even full time. It is, to average 129 hours every month over a 6 month period, which was recently changed from a 3 month period to be more attainable to the employee.
         -129/4 is 32.25 hours a week. Again, most employees do not qualify.

    -Commission? Nope! I have made just over 12 dollars an hour over a two week period, once. But that was a freak accident. I have been with the company now for a year...

    -Holiday Pay? Based on hours worked and average commission... Don't get your hopes up too high.

    -PTO? Don't plan on accruing any until you have reached 1 year of service. Then the clock will start. At zero.

    Advice to ManagementAdvice

    Keep doing what you're doing because the rest of the world seems to have the wool pulled over quite well by you. You are making money and that's all that counts, right? Meanwhile, your employees live below poverty but don't qualify for gov't assistance and you get $400,000 bonuses. Great job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Horrible lack of leadership and no consistency. Big goals HUGE pressure and it's never enough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager  in  Portland, OR
    Former Employee - Cosmetics Counter Manager in Portland, OR

    Pros

    Fantastic benefits! Good health care and 401K

    Cons

    Intense pressure, hard work not recognized, management changing so rapidly that promotions are hard to keep.

    Advice to ManagementAdvice

    Find good talent for management. Excellent sales person does NOT equal excellent management skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Internship with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clothes Hanger  in  Portland, OR
    Current Employee - Clothes Hanger in Portland, OR

    Pros

    Fun, cool peeps with forward thinking

    Cons

    Pantyhose. No one likes pantyhose.

    Advice to ManagementAdvice

    No Pantyhose. Please no pantyhose.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Mediocre, would only do as a part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Portland, OR
    Former Employee - Sales Associate in Portland, OR

    Pros

    Commissions can be high during sales

    Cons

    Hours are often not desireable

    Advice to ManagementAdvice

    Sometimes need to take a second look at how you compensate your employees during sales. Often times go the whole day with no lunch break during busy seasons.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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