Nordstrom Reviews

Updated March 18, 2015
38 reviews filtered by
  • Portland, OR
  • Any Job Title
3.2
38 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
2,239 Ratings

38 Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful

    Great company that lets you create your own success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Advisor in Portland, OR
    Former Employee - Beauty Advisor in Portland, OR

    I worked at Nordstrom full-time (more than 3 years)

    Pros

    Nordstrom basically gives you multiple tools to succeed. It's then up to you to utilize the tools best suited to you to create your own success. Whether you excel at customer relationships, promoting new products or trends, have a natural ability for putting an outfit together; as long as you doing something to meet your goals you are not going to get micromanaged.

    Cons

    It's fine to offer credit cards, but I wish it was less of a focus. I understand that having a card can increase customer loyalty, but I think customers are tired of being offered a rewards card at every single store.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Good job for certain personalities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR

    I worked at Nordstrom

    Pros

    I worked as a sales associate for almost a year. It was pretty good, co workers were usually awesome, culture is fresh and energetic. You can make pretty good commission depending on the store location and how much effort your put in.

    They're also pretty flexible with accommodating requested days off, especially if you work in a bigger department with more employees.

    Cons

    Pay is 100% commission and the environment gets pretty competitive among co workers. My biggest negative for the job was the amount of stress the commission caused me as I tried to meet daily sales goals. However, there are some people who thrive on this kind of environment, I am just not one of them.

    Recommends
    Positive Outlook
    Approves of CEO
  3. I meet alot of good people working there. Employees and customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Nordstrom

    Pros

    Employee discount equals more shopping

    Cons

    Nordstrom promotes alot of people that have no business being in management or in HR. If you are good at being fake, lying and under 30 you will go far. Saw alot of amazing managers step down from the pressure. Completey unrealistic goals.

    Advice to ManagementAdvice

    Listen to your teams they know more about the business then you do. The sales team makes your goals, days and keeps bringn back the customers. Not you, well you like to tell upper management its your management style.

    Doesn't Recommend
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Portland, OR
    Current Employee - Customer Service Representative in Portland, OR

    I have been working at Nordstrom full-time (more than 3 years)

    Pros

    Decent pay. It is a fast pace environment at the rack. You must be either constantly cleaning or helping a customer.

    Cons

    Because this is corporate they expect a lot more from you. They are all about building rewards with your customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Processor in Portland, OR
    Current Employee - Inventory Processor in Portland, OR

    I have been working at Nordstrom full-time (less than a year)

    Pros

    excellent environment, easy tasks, great discount

    Cons

    can get very physical, constant reminder of reaching daily goals

    Recommends
    Positive Outlook
    Approves of CEO
  7. Don't Try to Over Succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MAC Makeup Artist in Portland, OR
    Former Employee - MAC Makeup Artist in Portland, OR

    I worked at Nordstrom full-time (more than a year)

    Pros

    Nordstrom is a good company to work for if you enjoy bonus incentives and a competitive sales based career. They also keep you scheduled on time for everything, to the dollar. The company has hired some really awesome staff that really support you (mostly).

    Cons

    Don't over succeed, you'll make your fellow sales associates angry and lash out. Nordstom doesn't bother to look into the validity of certain things and if you're a shining star within their company, you're also more likely to get fired. Keep your head down and do just enough, you'll find you'll be there longer.

    Advice to ManagementAdvice

    Don't show favoritism, it's not a good color on you. Not all management is bad, some of the people at Nordstroms I really loved, but a lot of the people are self centered, ego driven maniacs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful

    Great if you're good at pushing sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR

    I worked at Nordstrom

    Pros

    Great benefits
    Good work/life balance
    Flexible scheduling
    They always promote from within the company.
    Employee discount at all Nord. Comp.
    and GRATIS!!

    Cons

    This job is entirely commission based, so if you're not good at selling, I would not recommend. They will fire you for missing draw.

    Advice to ManagementAdvice

    A better training class would help with new employees and expectation goals.

    Recommends
    Negative Outlook
    Approves of CEO
  9. sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Portland, OR
    Current Employee - Sales Associate in Portland, OR

    I have been working at Nordstrom full-time (less than a year)

    Pros

    you can make connections with the clients you help. You can also learn a lot of product knowledge working there.

    Cons

    The commission only based pay is horrible. You never know how much money you will be taking home at the end of the pay period.

    Advice to ManagementAdvice

    they are also horrible, they do not care about their employees or their needs, just the companies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. take care of employees

    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR

    I have been working at Nordstrom part-time (less than a year)

    Pros

    nice coworker, and nice management

    Cons

    schedule is never consistent, don't except to get many weeks

    Recommends
  11. 1 person found this helpful

    The worst job I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR

    I worked at Nordstrom full-time (less than a year)

    Pros

    Stay away from this place.

    Cons

    I was very mislead with regard to the amount of money the sales associates make. It was a malicious and competitive work environment and on several different occasions one of the managers verbally harassed me.

    Advice to ManagementAdvice

    Treat everyone as a peer. Don't degrade sales associates because of store hierarchy. Be respectful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Nordstrom? Share Your Experiences

Nordstrom

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.