Nordstrom

  www.nordstrom.com
  www.nordstrom.com

Nordstrom Reviews in Portland, OR

Updated December 1, 2014
Updated December 1, 2014
3,045 Reviews
3.5
3,045 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,971 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 129 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 238 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 120 reviews)

  • The long hours and returns from customers abusing the companies return policy (in 184 reviews)

More Highlights

32 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great if you're good at pushing sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR

    I worked at Nordstrom

    Pros

    Great benefits
    Good work/life balance
    Flexible scheduling
    They always promote from within the company.
    Employee discount at all Nord. Comp.
    and GRATIS!!

    Cons

    This job is entirely commission based, so if you're not good at selling, I would not recommend. They will fire you for missing draw.

    Advice to ManagementAdvice

    A better training class would help with new employees and expectation goals.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Portland, OR
    Current Employee - Sales Associate in Portland, OR

    I have been working at Nordstrom full-time (less than an year)

    Pros

    you can make connections with the clients you help. You can also learn a lot of product knowledge working there.

    Cons

    The commission only based pay is horrible. You never know how much money you will be taking home at the end of the pay period.

    Advice to ManagementAdvice

    they are also horrible, they do not care about their employees or their needs, just the companies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    take care of employees

    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR

    I have been working at Nordstrom part-time (less than an year)

    Pros

    nice coworker, and nice management

    Cons

    schedule is never consistent, don't except to get many weeks

    Recommends
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  5. 1 person found this helpful  

    The worst job I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR

    I worked at Nordstrom full-time (less than an year)

    Pros

    Stay away from this place.

    Cons

    I was very mislead with regard to the amount of money the sales associates make. It was a malicious and competitive work environment and on several different occasions one of the managers verbally harassed me.

    Advice to ManagementAdvice

    Treat everyone as a peer. Don't degrade sales associates because of store hierarchy. Be respectful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    I was a Visual Merchandising manager for 8 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandising Manager in Portland, OR
    Former Employee - Visual Merchandising Manager in Portland, OR

    I worked at Nordstrom full-time

    Pros

    I enjoyed the 20% and 33% discount.

    Cons

    •only younger networkers are promoted.
    •few managers are professional.
    •my store manager promoted females from her sorority and they would take trips together to Mexico for "drinking week" as they would say.
    •most HR are Mormon since this is a very religious company. If you are without kids be prepared to keep explaining why you don't have any.
    •most of the HR team are in some way related to each other and not inclined to keep information confidential.

    Advice to ManagementAdvice

    Nordstrom is irrelevant in this day and age.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    If only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cosmetics Counter Manager in Portland, OR
    Current Employee - Cosmetics Counter Manager in Portland, OR

    I have been working at Nordstrom full-time (more than 5 years)

    Pros

    Sky's the limit if you work hard

    Cons

    Returns and changing policy's
    We have become an on line retail store

    Advice to ManagementAdvice

    Be consistent

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Not all that glitters is gold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Portland, OR
    Former Employee - Department Manager in Portland, OR

    I worked at Nordstrom full-time (more than 5 years)

    Pros

    +discount
    +good merchandise
    +best of the retail competitors

    Cons

    +long hours "expectation" is always looming over your head
    +difficult co-workers
    +everyone is out for themselves - due to the environment that is created from commission
    +everyone I know (unless your in top 5-10% of sales within company) lives below the poverty line, but is encouraged to always be fashion forward

    - As a manager you are pretty much told that not producing sales members but be let go. There is a total loss of individualism within the company.
    -NO PROFIT SHARING FOR THE 2ND YEAR A ROW...did anyone catch at one of the state of the company meetings they say "I am so happy to announce last year was highest sales as a company to date, but no money!
    -As a manger, there is 0 work life balance and to be honest, other managers of mine always seemed to hate their job but somehow stuck around
    -For the work load, expectation and over whelming work hours that are inevitable, the pay is not even close.

    Ask anyone who has worked for Nordstrom for quiet awhile and I guarantee they will say the following:
    1. Nordstrom is not what it used to be
    2. They don't know how much longer they can do it
    3. They have seen countless good sales people and managers let go for mundane reasons.

    Nordstrom needs to get their own head out of the clouds and go back to taking care of their employees and customers like they have been known for. It was shocking how happy and free I felt upon giving my resignation.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Good company to work for and with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics in Portland, OR
    Current Employee - Logistics in Portland, OR

    I have been working at Nordstrom full-time (more than 10 years)

    Pros

    Great opportunities to earn commission. If you are able and willing to relocate many opportunities are available to you.

    Cons

    Must be willing to live with the pressure to perform. Your co-workers are your direct competition. Constantly changing metrics push you out of your comfort level.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fewer and fewer prospects for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate, Pacesetter, Department Manager in Portland, OR
    Former Employee - Sales Associate, Pacesetter, Department Manager in Portland, OR

    I worked at Nordstrom part-time (more than 5 years)

    Pros

    The money is pretty good and based on commission not hourly. Management is okay it changes by the hour they are always trying to reinvent the wheel.

    Cons

    In a commission based environment there are down times and you have to be able to roll with the flow of business and prepare for slow downs.

    Advice to ManagementAdvice

    In regards to scheduling by merit and ability follow though. I find that too often they still give to much credit to veterans who are preforming at the same level and work better shifts.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Overall great but hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Portland, OR
    Former Employee - Customer Service Representative in Portland, OR

    I worked at Nordstrom full-time (less than an year)

    Pros

    Loved interacting with different people. The more people that shop, the faster your time goes.

    Cons

    Standing all day, bending, lifting. Also dealing with catty sales people can be hard

    Advice to ManagementAdvice

    Need to not deduct commission from returns. I feel the sales people work hard to sell and get huge deduction to their paycheck if the customer returns puchases.

    Recommends
    Neutral Outlook
    Approves of CEO

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