Nordstrom Rack

  www.nordstromrack.com
  www.nordstromrack.com

Nordstrom Rack Reviews

Updated October 19, 2014
Updated October 19, 2014
220 Reviews
3.5
220 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Blake W. Nordstrom
119 Ratings

Review Highlights

Pros
  • Nordstrom offers relatively decent benefits and the pay is decent to start (in 12 reviews)

  • Good pay, decent employee discount, great team leaders MOST of the time (in 21 reviews)


Cons
  • There was a lot of pressure to open accounts and push for e-mail addresses from customers (in 9 reviews)

  • Nordstrom touts a healthy work-life balance, but at the store I worked at, it seemed like any other retail chain (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Overall Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Womens Sales Associate in Oak Brook, IL
    Current Employee - Womens Sales Associate in Oak Brook, IL

    I have been working at Nordstrom Rack full-time (more than 3 years)

    Pros

    Pay is great and gets better!

    Cons

    Pretty busy and rude customers!

    Advice to ManagementAdvice

    Follow your heart!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support/Rover in Sunrise, FL
    Former Employee - Sales Support/Rover in Sunrise, FL

    I worked at Nordstrom Rack part-time (less than an year)

    Pros

    Great pay, great people, and good discounts!

    Cons

    On your feet all of your shift.

    Recommends
    No opinion of CEO
  3.  

    Love!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate- Rack in Chicago, IL
    Current Employee - Sales Associate- Rack in Chicago, IL

    I have been working at Nordstrom Rack part-time (less than an year)

    Pros

    Amazing People! Great pay. Works with you regular life schedule.

    Cons

    You work really hard and the store is always busy. Retail on ten.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company to work for if you choose retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack

    Pros

    Managers are well experienced.
    The company hires from within.
    Good starting pay compared to other established retail companies.

    Cons

    Unsure of work hours. I was looking for a full-time position.

    Advice to ManagementAdvice

    None so far.

  6.  

    If you're going to work retail, this is the place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack full-time (more than 5 years)

    Pros

    Competitive pay, encouraging managers, promote from within, a lot of growth opportunities. Very accommodating to schedules (sometimes a little too accommodating - they give people a LOT of second chances. And third chances.) If you want to get promoted, management will do all in their power to get you there.

    Cons

    not a lot of growth opportunities for support employees. corporate offices are in Seattle so if you want to go into an HQ positions you better be ready to relocate.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It has it's pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Womens Sales Associate in Towson, MD
    Former Employee - Womens Sales Associate in Towson, MD

    I worked at Nordstrom Rack part-time (more than an year)

    Pros

    I loved the hourly rate here vs regular Nordstrom commission based. I had a very good manager who worked with my school schedule. Even being in school I still made enough to pay my bills. Time flies working here because your always doing something. Overall good experience.

    Cons

    Very overwhelming at times. Managers want you to clean, ring up customers on mobile devices and sometimes call stores for customer orders, and open nordstrom cards. It's very unorganized at times. Customers will see you cleaning and still throw clothes on the rounders or floor.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great retail workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Nordstrom Rack full-time (less than an year)

    Pros

    The company pays well, but full time is only considered 35 hours

    Cons

    The customers are rude, and your schedule is never consistent.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    An energetic conductive learning environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Experience Representative in Houston, TX
    Current Employee - Service Experience Representative in Houston, TX

    I have been working at Nordstrom Rack full-time (less than an year)

    Pros

    Loving coming to work every day and knowing that you will make someone smile before the end of your shift.

    Cons

    Closing and telling customers that they have to come back tomorrow to continue hunting for all the treasures that have yet to be found.

    Advice to ManagementAdvice

    Keep doing a great job helping employees stay happy enough to keep them there to grow with this Company.

    Positive Outlook
    Approves of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Nordstrom Rack (more than 3 years)

    Pros

    Benefits, discount, great company culture, positive environment, promote within, customers and employees come first.

    Cons

    Pay not great, expectation to ring customers on sales floor as well as complete department tasks are not realistic.

    Advice to ManagementAdvice

    Rewards program is not the end all be all

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Like the Rack!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Nordstrom Rack (more than an year)

    Pros

    Good pay and a fun place to work. At Nordstrom Rack you are able to move up quickly and Manager are always looking at people who perform well and are qualified to be promoted. Love working with customers and having fun with customers. Nordstrom Rack customers are the best!

    Cons

    Employees are not disciplined for their bad behavior. Managers are not consistent in coaching employees and changing bad behaviors

    Advice to ManagementAdvice

    Be fair and consistent with all employees and hold the employees accountable for their bad behavior. Don't have one set of rules for some employees and another set of rules for other employees.

    Recommends
    Positive Outlook
    Approves of CEO

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