Nordstrom Rack

www.nordstromrack.com
Employer Engaged

Nordstrom Rack Reviews

Updated February 24, 2015
Updated February 24, 2015
291 Reviews
3.7
291 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Blake W. Nordstrom
151 Ratings

Review Highlights

Pros
  • Good pay, decent employee discount, great team leaders MOST of the time (in 24 reviews)

  • Nordstrom offers relatively decent benefits and the pay is decent to start (in 12 reviews)


Cons
  • to much pressure to open up credit card accounts for customers (in 9 reviews)

  • Nordstrom touts a healthy work-life balance, but at the store I worked at, it seemed like any other retail chain (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Team Member in San Diego, CA
    Former Employee - Logistics Team Member in San Diego, CA

    I worked at Nordstrom Rack (more than 10 years)

    Pros

    Great hardworking and knowledgeable people to work with.

    Cons

    Miscommunication and non-communication from upper management.

    Advice to ManagementAdvice

    Don't put a block on all PTO time the entire month of February and the entire month of August because of one inventory day. Most of your stores block a whole five months out of the year already for seasonal events. Do you guys have families ?

    Recommends
    Positive Outlook
  2.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Nordstrom Rack

    Pros

    Schedule flexibility
    Friendly environment
    No personal sales goal
    Easy tasks

    Cons

    Lack of hours during slow months
    Customers make the store VERY messy
    Too many tasks to do when understaffed

    Advice to ManagementAdvice

    Sometimes help with customers since it can get quite busy.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I am so grateful to Allah for this job! I LOVE nordstrom! Nordy all the way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack

    Pros

    Great pay!
    Great management
    Possible promotions
    Hardwork is recognized and valued
    Learn a great deal about management

    Cons

    Not that I can think of! Coworkers can be a pain when not promoted.

    Advice to ManagementAdvice

    YOU GUYS ROCK!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company, great employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Agent in Plano, TX
    Former Employee - Loss Prevention Agent in Plano, TX

    I worked at Nordstrom Rack

    Pros

    Top of the line security systems, cameras and training for LP. Caring company with decent benefits.

    Cons

    None come to mind. The atmosphere was fun and very energetic. Some overnights if systems fail and the alarm can't activate but that rarely happens.

    Advice to ManagementAdvice

    Keep up the great training!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company for a long career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Department Specialist in Concord, CA
    Current Employee - Sales Department Specialist in Concord, CA

    I have been working at Nordstrom Rack

    Pros

    Numerous opportunities for advancement within the company,
    Respectful working environment,
    Great team and leadership,
    Perfect if you looking for a place to start in building a dependable career and future,
    Constant support from superiors and team,
    Flexible work schedule

    Cons

    Multitasking is important,
    Cultivating and maintaining great customer service is essential

    Advice to ManagementAdvice

    Continue showing the respect to their employees that they have been doing

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    loss prevention sales ambassador

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack (less than a year)

    Pros

    good pay , not to demanding, friendly enviornment

    Cons

    retail hours, slow advancement, slow

    Recommends
    Positive Outlook
  8.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Experience Representative in Greenville, SC
    Current Employee - Service Experience Representative in Greenville, SC

    I have been working at Nordstrom Rack

    Pros

    The training is decent, the benefits are amazing, as for pay in retail this job really blows most out of the water. Especially in the Customer Experience position. The base pay is decent but the incentive pay is whatever you make it. Sky is the limit.

    Cons

    There really is not too much bad to say about this company. They do not really have any cons when it comes to the job except you really do work in a fast paced environment and it is not for the faint of heart.

    Advice to ManagementAdvice

    More flexibility. Just be ready for situations with people who need different schedules that can make you successful. Keep the culture exactly as it is.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great job!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tanasbourne, OR
    Former Employee - Customer Service Representative in Tanasbourne, OR

    I worked at Nordstrom Rack part-time (more than a year)

    Pros

    Awesome training, great opportunity to move up, pay started at $12.25 with no prior experience, 20% discount, and fun environment

    Cons

    Employees can be stuck up, managers may think they are better than you...typical for retail job with young workers

    Advice to ManagementAdvice

    Treat people more equally.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    One of the very best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate- Rack in Chicago, IL
    Current Employee - Sales Associate- Rack in Chicago, IL

    I have been working at Nordstrom Rack full-time (less than a year)

    Pros

    friendly management , love the atmosphere, casual dressing all the time, large opportunity for growth. you get paid training. everytime you open up a credit or debit care you get $5 cash . even if they do not get approved you will still get $5 cash.

    Cons

    long hours , even though they give you great hours, be prepare to work. those hours are extremely long or they may feel very long. you have to deal with very rude customers sometimes. but the good always out weight the bad

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack

    Pros

    Care about employees, great opportunities

    Cons

    Comp, hours, work life balance is diffucult

    Advice to ManagementAdvice

    employee discount is ok

    Recommends
    Positive Outlook
    Approves of CEO

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