Nordstrom Rack Reviews

Updated April 25, 2015
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3.5
332 Reviews
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Recommend to a friend
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Blake W. Nordstrom
169 Ratings

Pros
  • Good pay, decent employee discount, great team leaders MOST of the time (in 24 reviews)

  • Nordstrom offers relatively decent benefits and the pay is decent to start (in 12 reviews)

Cons
  • to much pressure to open up credit card accounts for customers (in 9 reviews)

  • Nordstrom touts a healthy work-life balance, but at the store I worked at, it seemed like any other retail chain (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. Sales associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom Rack

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Nice people, fun working environment

    Cons

    it takes a long time to move up, it can take forever to close the store

    Advice to Management

    alright management

  2. Great company, great benefits,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Experience in New York, NY
    Former Employee - Customer Service Experience in New York, NY

    I worked at Nordstrom Rack part-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    I loved to work @NordstromRack; I have passion for Fashion, quality and good prices and there you can have all of that.. I made few friends also friendly relations with customers. It was fun be there everyday and I miss it a lot.

    Cons

    Each store is different and I will talk about the one I worked for: There is an out control EGO Attitudes by MIC s, and the gossips? O M G!!!! It seems be a step # 1 to succeed in the Company; LACK OF ETHICS JUSTICE AND PROFESSIONALISM...a lot of Favoritism, Gossipers, therefore a lot of troubles around you, Some co-workers are very hostile but don't get it wrong, there are good people too.

    Advice to Management

    BE ETHICAL !!!!! Diversities are part of this World and respecting all of them PLUS not playing Favoritism believe your store will grow with no sweat !!!!!

  3. Good Place for College Student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Pay, Flexible Schedule, Great Experience, Room for Growth and good management

    Cons

    fast paced, a little pressure to open up cards

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Commerce, CA
    Former Employee - Sales Associate in Commerce, CA

    I worked at Nordstrom Rack full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee Discount, Health Benefits, Designer Clothes, Great Environment, Lunch is 45 -1hr, PAY RATE!

    Cons

    Pressure to open Nordstrom Reward Accounts, VERY busy/crazy during special events, Green T-Shirt (Dress Code), Short/Long hours depending on Sales (store).

  6. Unforgettable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Administrator in Peoria, AZ
    Former Employee - Store Administrator in Peoria, AZ

    I worked at Nordstrom Rack (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing team to work with and for, great benefits and hours, weekends off.

    Cons

    Overwhelming responsibility, constant "fires to put out", all training is done during the work day and overtime is not permissible due to budget constraints. Not allowed to study from home. Not enough time in an 8 hour shift to get everything done. Problematic office equipment slows down progress.

    Advice to Management

    Allow people to train from home, by choice. Have them sign a waiver, so that there are no issues with working off the clock.

  7. Helpful (1)

    Good job for students... Not if you have bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier

    I have been working at Nordstrom Rack full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    * flexible hours *friendly staff *discount *work environment

    Cons

    *long hours *weekends * poor management * rude customers

    Advice to Management

    None

  8. Helpful (1)

    Not a lot of room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Southlake, TX
    Current Employee - Sales Associate in Southlake, TX

    I have been working at Nordstrom Rack

    Pros

    easy to work with your schedule if you only want a part time job
    relaxed uniforms

    Cons

    not a lot of full time employment options
    have to work weekends
    highschool kids with no college experience become managers and assistant managers over people with actual college degress

  9. Stock Team Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Team Lead
    Current Employee - Stock Team Lead

    I have been working at Nordstrom Rack full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing opportunity for growth, so many great mentors, great benefits & pay, diversity, spot on company mission. The company continues to grow more and more.

    Cons

    There is a slight learning curve, you are 100% responsible for your own growth & development. I love this aspect but it could be hard for some who struggle with seeking out knowledge.

    Advice to Management

    Just to continue developing their knowledge and sharing it with employees. Always be setting the expectations and reaching out to others if you don't have an answer.

  10. Opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay, Coworkers, Merchandise Discount, Benefits,

    Cons

    Inconsistent schedule, long hours, work-life balance

  11. Helpful (1)

    If you're not happy peppy don't work here.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack

    Pros

    Most associates are actually nice, friendly, and it's not hard to get along with everyone there. Assistant managers aren't strict like their managers.

    Cons

    Management will always be nagging you to get rewards. If you open a rewards account you get $5. Don't take it though it's taxed out of your paycheck. Also most management will find it offensive if you're acting like yourself, you have to act like them constantly.

    Advice to Management

    The second class associates can't act like the fake happy first class associates.

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