Nordstrom Reviews

Pros

discount
environment
store
fun
creativity
I was able to be in different parts of the store and meet great customers

Cons

coworker
time
far from home
short time
not a lot time in the office
alots of sales
commision

Advice to Senior Management

great adivce and management and time with managers

Pros

Opportunities- go to a higher end store in a nicer area, where its easier to sell. Company really likes to promote from within so there are opportunities. I'm out of the Retail sector and working in the Corporate level and surprisingly having Nordstrom on my resume has actually really helped me. Companies respect the Nordstrom brand, and I've utilized the customer services skills I've learned here that have really helped in my career.

 Great return policy so there is really not much of a need to argue with customers, we get lots of leeway to make those calls of returning and refunding which is nice. Great opportunities for those who didn't go to college, not a must-have for Department Managers. Coworkers are sociable and friendly, made some great friends here.

Cons

It really depends on the department and store that you work in. My review is for the Valley Fair location in San Jose, CA. If your store is doing well, your department is probably doing well, sales are higher, which means its easier to sell, which means you have opportunities to get promoted. I was in a struggling department which made my chances of promotion much less, Not to mention making minimum wage since it was very hard to make commission in that department.

 Here in the bay area- Walnut Creek and Palo Alto would probably be the best choices to work as the sales are a lot higher due to higher income area.

Loss Prevention is suspicious of the employees (sales associates, not the managers), and would watch us equally as much as of the customers, which made me feel uncomfortable.

Store Manager is not approachable at all- in the time that I worked there she never has said a word to me other than one time where she barked at me to fix a mannequin in my department.

Low job security- saw many people fired for questionable reasons. Favoritism plays a big role here and Managers can fire those they don't like or keep friends around.

Huge disparity of base salary between Department Managers and Sales Associates- last couple of months I was there I was making hourly, minimum wage- Managers' annual income almost tripled mine. Again, this is probably not as bad if you are working in a good department, such as Womens Shoes or popular Cosmetics Lines.

Advice to Senior Management

Appreciate the Sales Associates more- its not easy.

Pros

I absolutely love working at Nordstrom!

Cons

I want to get paid more money for working at Nordstrom.

Advice to Senior Management

I think the way the company is ran is amazing! I love how there are multiple managers that you can turn to for advice.

Pros

great possibilities to make money. i had good management if you are a goodseller than management loves you. if you are a great seller you will be promoted quickly as well.

Cons

it is all commission nordstrom . i felt like nordstrom does not really care about their employees because of this. at the end of the day it is all about luck

Advice to Senior Management

let employees you care be encouraging at all times let them know what they are truly getting themselves into before they start and do not sell them a job

Pros

Great people, good communication and willing to work around personal schedule when something comes up

Cons

You have to work 1000 hours before being eligible for benefits. That's tough on a part timer.

Advice to Senior Management

Keep up the great work. Nordstrom Rack is a great place to work with super people.

Pros

coworkers are friendly. fun environment to work in.

Cons

discount is small compared to our retailers

Pros

Great employees at nordstrom, people are helpful, friendly, and hardworking. I like how they promote within and it is an overall good place.

Cons

Working on holidays or during sales can get hectic, it is hard to take time off if needed during these times

Advice to Senior Management

None, overall the management at Nordstrom is very good. Managers are very easy to talk to and most departments are helpful

Pros

The pay as a sales associate is pretty good for retail. I really felt comfortable and I like the company itself as a whole. They really do provide you with the tools that you need to be successful and then from there its up to you to put what you learn into practice

Cons

Competitive environment can be stressful at times

Pros

Promotions happen very quickly compared with other companies if you are willing to move around the country. Commission environment makes it competitive but also keeps you on your feet and motivated to work. There is face to face interaction every day and every day is different.

Cons

It can become very competitive with sales during slow retail times of the year. You will have to work weekends and rarely ever will be off because weekends are the busiest retail days of the week.

Advice to Senior Management

Management could offer more help when needed and also show employees sales techniques.

Pros

Wonderful employees, great product, nice store

Cons

store is under construction, a little hard to work there now