Nordstrom Reviews

203 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.5
Rating Trends
Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
142 Ratings

Pros
  • They always promote from within the company (in 129 reviews)

  • Great customer service training (in 238 reviews)

Cons
  • Work/life balance can be difficult at times especially if you have children (in 120 reviews)

  • long hours that can be draining (in 184 reviews)

More Pros and Cons

203 Employee Reviews

Sort: Popular Rating Date
  1. A good place to learn and grow your retail merchandising and buying experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Nordstrom

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Nice and loyal employees all around. Employees are always reminded of serving our customers and customer service.

    Cons

    when it comes to promotions and growth, most of the time it's not what you know, but it's who you know. Having the right personality, look and attitude can help you get promoted faster in the company. Many levels of hierarchy and politics. Teams can be very clique.

    Advice to Management

    Take the time to recognize hardworking and dedicated employees who don't draw attention to themselves but actual backbones to the success of the team/group


  2. Adore this company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Nordstrom

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Inspirational management team, strong relationships, low turnover. Happy place to be.

    Cons

    Big companies can be slow to change, but Nordstrom is still among the best.


  3. Great learning opportunity for someone in sales

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Skokie, IL
    Former Employee - Sales Associate in Skokie, IL

    I worked at Nordstrom

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Commission structure is decent compared to other sales jobs in retail

    Cons

    Retail sales require long and grueling hours for real success

    Advice to Management

    Avoid over staffing of sales floor and become accepting of employee feedback


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It was a great learning and growing experience.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Dallas, TX
    Former Employee - Intern in Dallas, TX

    I worked at Nordstrom

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    It was a paid internship, which is hard to find. I learned more than I ever thought while working retail. I met a lot of great friends.

    Cons

    The schedule can be grueling at times. I had a hard time balancing my social and work lives. I couldn't ever plan anything because the schedule is always different.

    Advice to Management

    Overall, the management provided me with alot of positive reinforcement.


  6. Fair

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Minneapolis, MN
    Current Employee - Sales Associate in Minneapolis, MN

    I have been working at Nordstrom

    No opinion of CEO
    No opinion of CEO

    Pros

    commission pay, good product, nice customers

    Cons

    managers manage for a short time before moving on to another department -- creates chaotic environment for sales people Long hours mean big personal sacrifices

    Advice to Management

    Spend some time on the floor during the slow times


  7. Just ok

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Skokie, IL
    Current Employee - Anonymous Employee in Skokie, IL

    I have been working at Nordstrom

    No opinion of CEO
    No opinion of CEO

    Pros

    Flexibility of the schedule, a lot of the employees are students, discount 20%, decent health insurance

    Cons

    Long hours during sales, unfair managers, lack of respect for employees

    Advice to Management

    Respect your hard working employees


  8. Management is unprofessional

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Makeup Artist in Scottsdale, AZ
    Current Employee - Makeup Artist in Scottsdale, AZ

    I have been working at Nordstrom

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Company overall is great. Great benefits

    Cons

    Portion of management cannot control emotions properly and is very unprofessional.

    Advice to Management

    Treat employees with respect. If they need to leave personal problems at home, you should too.


  9. It Was An Okay Experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in San Antonio, TX
    Former Employee - Business Manager in San Antonio, TX

    I worked at Nordstrom

    No opinion of CEO
    No opinion of CEO

    Pros

    Flexible hours a great for students

    Cons

    Working hours and many inexperienced managers as it pertains to knowing how to treat employees.

    Advice to Management

    Your managers are trained in their respective departments but they don't have a clue how to motivate and treat people.


  10. Learning and growing experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Sacramento, CA
    Former Employee - Sales Associate in Sacramento, CA

    I worked at Nordstrom

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Gives people the opportunity to learn how to deal with different types of customers and enables people to grow personally and professionally.

    Cons

    Making numbers is very important. Sales is a lot of times very cut throat because everyone is competing against one another.


  11. o.k.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at Nordstrom

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great place to learn all about customer service.

    Cons

    Customers take advantage of return policy.

    Advice to Management

    Pay managers more so it is a job that is wanted by salespeople.



Showing 203 of 4,172 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.