Nordstrom Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.
202 Reviews
3.6
202 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
142 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 118 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 221 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 109 reviews)

  • Long hours, especially during pre-sale times when you are needed to set up (in 171 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A good place to learn and grow your retail merchandising and buying experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Nordstrom

    Pros

    Nice and loyal employees all around. Employees are always reminded of serving our customers and customer service.

    Cons

    when it comes to promotions and growth, most of the time it's not what you know, but it's who you know. Having the right personality, look and attitude can help you get promoted faster in the company. Many levels of hierarchy and politics. Teams can be very clique.

    Advice to ManagementAdvice

    Take the time to recognize hardworking and dedicated employees who don't draw attention to themselves but actual backbones to the success of the team/group

    Recommends
    No opinion of CEO
  2.  

    Great learning opportunity for someone in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Skokie, IL
    Former Employee - Sales Associate in Skokie, IL

    I worked at Nordstrom

    Pros

    Commission structure is decent compared to other sales jobs in retail

    Cons

    Retail sales require long and grueling hours for real success

    Advice to ManagementAdvice

    Avoid over staffing of sales floor and become accepting of employee feedback

    Recommends
    Approves of CEO
  3.  

    Adore this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Nordstrom

    Pros

    Inspirational management team, strong relationships, low turnover. Happy place to be.

    Cons

    Big companies can be slow to change, but Nordstrom is still among the best.

    Recommends
    Approves of CEO
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  5.  

    It was a great learning and growing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern  in  Dallas, TX
    Former Employee - Intern in Dallas, TX

    I worked at Nordstrom

    Pros

    It was a paid internship, which is hard to find. I learned more than I ever thought while working retail. I met a lot of great friends.

    Cons

    The schedule can be grueling at times. I had a hard time balancing my social and work lives. I couldn't ever plan anything because the schedule is always different.

    Advice to ManagementAdvice

    Overall, the management provided me with alot of positive reinforcement.

    Recommends
    Approves of CEO
  6.  

    Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Skokie, IL
    Current Employee - Anonymous Employee in Skokie, IL

    I have been working at Nordstrom

    Pros

    Flexibility of the schedule, a lot of the employees are students, discount 20%, decent health insurance

    Cons

    Long hours during sales, unfair managers, lack of respect for employees

    Advice to ManagementAdvice

    Respect your hard working employees

    No opinion of CEO
  7.  

    Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Minneapolis, MN
    Current Employee - Sales Associate in Minneapolis, MN

    I have been working at Nordstrom

    Pros

    commission pay, good product, nice customers

    Cons

    managers manage for a short time before moving on to another department -- creates chaotic environment for sales people
    Long hours mean big personal sacrifices

    Advice to ManagementAdvice

    Spend some time on the floor during the slow times

    No opinion of CEO
  8.  

    It Was An Okay Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Manager  in  San Antonio, TX
    Former Employee - Business Manager in San Antonio, TX

    I worked at Nordstrom

    Pros

    Flexible hours a great for students

    Cons

    Working hours and many inexperienced managers as it pertains to knowing how to treat employees.

    Advice to ManagementAdvice

    Your managers are trained in their respective departments but they don't have a clue how to motivate and treat people.

    No opinion of CEO
  9.  

    Management is unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Makeup Artist  in  Scottsdale, AZ
    Current Employee - Makeup Artist in Scottsdale, AZ

    I have been working at Nordstrom

    Pros

    Company overall is great. Great benefits

    Cons

    Portion of management cannot control emotions properly and is very unprofessional.

    Advice to ManagementAdvice

    Treat employees with respect. If they need to leave personal problems at home, you should too.

    Doesn't Recommend
    Approves of CEO
  10.  

    Learning and growing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Sacramento, CA
    Former Employee - Sales Associate in Sacramento, CA

    I worked at Nordstrom

    Pros

    Gives people the opportunity to learn how to deal with different types of customers and enables people to grow personally and professionally.

    Cons

    Making numbers is very important. Sales is a lot of times very cut throat because everyone is competing against one another.

    Recommends
    Approves of CEO
  11.  

    o.k.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at Nordstrom

    Pros

    Great place to learn all about customer service.

    Cons

    Customers take advantage of return policy.

    Advice to ManagementAdvice

    Pay managers more so it is a job that is wanted by salespeople.

    Recommends
    Approves of CEO

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