Nordstrom

  www.nordstrom.com
  www.nordstrom.com

Nordstrom Reviews

Updated December 17, 2014
Updated December 17, 2014
3,048 Reviews
3.5
3,048 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,973 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 129 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 238 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 120 reviews)

  • The long hours and returns from customers abusing the companies return policy (in 184 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nordstrom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom

    Pros

    Good to employees, try to work with days needed off, encourage employees, a few customer service and technical POS trainings

    Cons

    Force you straight into selling

    Advice to ManagementAdvice

    Don't just throw employees into selling, especially when its a very sharktank environment

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Cosmetics business manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom

    Pros

    Good pay, benefits, hours, and experience.

    Cons

    Way too many events.

    Advice to ManagementAdvice

    Calm down on the events. Customers are sick of getting phone calls every week.

    Recommends
    Positive Outlook
  3.  

    Loved working for Nordstrom. The company paved the way for my career in customer service!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Department Manager in Santa Barbara, CA
    Former Employee - Assistant Department Manager in Santa Barbara, CA

    I worked at Nordstrom full-time (more than an year)

    Pros

    Learned how to be an expert in my department and in customer service. No cap on commission earnings. Decent discount. Great people to work with. Great benefits: health, dental, 401k, etc.

    Cons

    Worked weekends, holidays. Long shift lengths. Had to be proactive in my own training to learn how to do the job.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager in Miami, FL
    Former Employee - Cosmetics Counter Manager in Miami, FL

    I worked at Nordstrom full-time (more than an year)

    Pros

    Great Management, great service, fun atmosphere!

    Cons

    Can be very competitive, employees can get catty about commission

    Advice to ManagementAdvice

    Try to focus on rewarding employees, less on numbers

    Recommends
    Positive Outlook
  6.  

    Great company to be apart of many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Department Manager
    Current Employee - Assistant Department Manager

    I have been working at Nordstrom

    Pros

    Promote from within, commission based, discount

    Cons

    If you aren't sales driven and team oriented and dependable it isn't the place for you.

    Recommends
    Approves of CEO
  7.  

    Fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Nordstrom

    Pros

    Decent discount during holidays. 100% commission. Which can be a good thing during the holidays

    Cons

    Find a way to reward and show appreciation to mid level management EX. Dept managers and Asst.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Best company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Stylist in Houston, TX
    Current Employee - Personal Stylist in Houston, TX

    I have been working at Nordstrom

    Pros

    everything else is great with Nordstrom

    Cons

    Unprofessional people run of customers so you cant make money

    Advice to ManagementAdvice

    Remove the unprofessional people or train the old school Nordstrom. Way.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome First Sales Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in San Jose, CA
    Former Employee - Seasonal Sales Associate in San Jose, CA

    I worked at Nordstrom part-time (more than an year)

    Pros

    Great training, staff, culture and mobility

    Cons

    typical retail grind... long hours, tough customers, etc.

    Advice to ManagementAdvice

    Non

    Recommends
    Positive Outlook
  10.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Nordstrom

    Pros

    Great job time management and skills are obtained.

    Cons

    Shifts can be tedious and hard to cover at times.

  11.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom

    Pros

    The people are fun and inviting, great environment, and fun

    Cons

    After Christmas is slow, not much money.

    Recommends
    Positive Outlook
    Approves of CEO

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