Nordstrom

www.nordstrom.com
Employer Engaged

Nordstrom Reviews

Updated February 26, 2015
Updated February 26, 2015
3,357 Reviews
3.5
3,357 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
2,154 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 129 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 238 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 120 reviews)

  • The long hours and returns from customers abusing the companies return policy (in 184 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom

    Pros

    Love how they love their customers

    Cons

    None that I can think of

    Advice to ManagementAdvice

    None

    Recommends
    Approves of CEO
  2.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom

    Pros

    The pay is great. The managers are really dedicated, and you can tell that they enjoy their jobs and really want to help the other employees.

    Cons

    the store managers don't really seem to have a grasp of how hard the other employees work.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    The staff I work with is amazing, makes coming into work enjoyable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Bellevue, WA
    Current Employee - Hostess in Bellevue, WA

    I have been working at Nordstrom

    Pros

    The environment is friendly, I know my co workers are my friends. It keeps working light hearted and not a burden.

    Cons

    Management always change quicker than the staff, which doesn't leave room to grow a genuine relationship with your manager

    Advice to ManagementAdvice

    Trust your staff, know how long they have been working there and work from that.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Set Up Your Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salon Shoe Associate in Dallas, TX
    Former Employee - Salon Shoe Associate in Dallas, TX

    I worked at Nordstrom

    Pros

    Rewards Top sellers. if you are consistently top seller. Work for this company.

    Cons

    Returns dock your pay and the company will not allow you to see what came back or why. When it's hundreds out of every check, I AM OWED SOME EXCUSE AS TO WHERE ALL THE MONEY I WORKED FOR WENT.

    Advice to ManagementAdvice

    Only managers should do returns over $300. People's paychecks are robbed when customers return whatever in the box you sold them. I would see stuff I had never sold or fake merchandise come back and some idiot gives the customer $2000, why should I have to pay when customers are dishonest thieves?

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA

    I worked at Nordstrom

    Pros

    Great benefits, awesome team, great management.

    Cons

    Low base salary, slow growth rate

    Advice to ManagementAdvice

    Keep up the training and motivation

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work, nice environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Glendale, CA
    Former Employee - Sales Associate in Glendale, CA

    I worked at Nordstrom

    Pros

    High paced work environment, you earn what you put in due to incentives form commission

    Cons

    Hours can be tough, and customers can be demanding at times

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Huntington Beach, CA
    Current Employee - Sales Associate in Huntington Beach, CA

    I have been working at Nordstrom

    Pros

    Great work environment, great benefits, great company.

    Cons

    competitive, many hours spent on your feet.

    Advice to ManagementAdvice

    continue with what youre doing.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to be apart of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom

    Pros

    Great enviroment to work in. People really make you feel like family.

    Cons

    It's very hard to move up in the company, very competitive. I have management experience but not with Nordstrom so that doesn't seem to hold any value.

    Advice to ManagementAdvice

    I loved management really no advice.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Avery, MI
    Current Employee - Sales Associate in Avery, MI

    I have been working at Nordstrom full-time (more than 3 years)

    Pros

    Make great money meet great people make wonderful relationships

    Cons

    Slow seasons January through february

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate in Bellevue, WA
    Current Employee - Commissioned Sales Associate in Bellevue, WA

    I have been working at Nordstrom

    Pros

    - Employee Discount
    - Benefits
    - Career Opportunities
    - Company Culture

    Cons

    - High employee turnover due to retail hours.

    Recommends
    Positive Outlook
    Approves of CEO

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