Nordstrom

  www.nordstrom.com
  www.nordstrom.com

Nordstrom Reviews

Updated December 22, 2014
Updated December 22, 2014
3,070 Reviews
3.5
3,070 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,983 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 129 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 238 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 120 reviews)

  • The long hours and returns from customers abusing the companies return policy (in 184 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Family based company. Treats their employees with dignity and respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Experience Specialist in Arlington, VA
    Current Employee - Service Experience Specialist in Arlington, VA

    I have been working at Nordstrom full-time (less than an year)

    Pros

    Commission based environment, gives you the ability to make your own pay check. The company also loves to promote within.

    Cons

    Retail hours can be difficult to work with. Also, Nordstrom is a company that basis itself off of customer service, so there are situations where customers try to take advantage of that. So returns and going out of your way to please the customer can be difficult.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA

    I worked at Nordstrom

    Pros

    Friendly coworkers, good company culture, opportunity for financial success

    Cons

    Competitive commission environment, odd hours and weekends

    Advice to ManagementAdvice

    Interact with sales associates

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The best summer job

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Cashier in Chicago, IL
    Former Employee - Seasonal Cashier in Chicago, IL

    I worked at Nordstrom

    Pros

    The women in the lingerie department were really nice and willing to help me learn the ropes.

    Cons

    There were long hours when it came to the anniversary sale but the pay was great!

    Advice to ManagementAdvice

    If cashiers help with a sale, they should be able to get a bit of commission.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Counter Manager, Lancome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cosmetics Counter Manager in Clackamas, OR
    Current Employee - Cosmetics Counter Manager in Clackamas, OR

    I have been working at Nordstrom as a contractor

    Pros

    Wonderful place to grow and perfect your skills inn sales and customer service.

    Cons

    Retail hours are always unpredictable, however, scheduling for them is crucial. It's hard top maintain a family and career balance.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good work atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI

    I worked at Nordstrom

    Pros

    Flexible work schedule and nice people to work with.

    Cons

    Having to work mall hours, including weekends.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Seattle, WA
    Current Employee - IT Manager in Seattle, WA

    I have been working at Nordstrom

    Pros

    Great people
    Innovative
    Great work life balance

    Cons

    It can be difficult to get things done. People and projects are Slow at times
    The checks and balances and approval processes are bloated and bureaucratic

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good experience..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson in Cherry Hill, NJ
    Former Employee - Salesperson in Cherry Hill, NJ

    I worked at Nordstrom

    Pros

    Opportunity for great money and growth

    Cons

    Long hours, lots of evenings

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nordstrom is a great company to work for to grow your career in retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN

    I have been working at Nordstrom as an intern (less than an year)

    Pros

    You are in charge of your paychecks, so the better salesperson you are, the more you will get paid. Additionally, they treat their employees with respect and are very understanding.

    Cons

    Commission based salaries can also be a con. If it is just simply not a busy shopping time of the year, it's hard to meet your sales goals. Additionally, as with any retail job, the hours are not consistent. You will probably work weekends and a lot of evenings.

    Recommends
    Neutral Outlook
  10.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nordstrom Sales Associate in Chicago, IL
    Current Employee - Nordstrom Sales Associate in Chicago, IL

    I have been working at Nordstrom full-time (more than an year)

    Pros

    Really good company, they care about their employees.

    Cons

    Not very good with base pay, commission is good is you are at a high traffic store.

    Advice to ManagementAdvice

    Be more helpful

  11.  

    A great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom

    Pros

    Great pay and benefits to employees plus very willing to work around your schedules. Only company where sales associates get better treatment then managers.

    Cons

    A lot of days you won't get high sales or customers.

    Recommends
    Positive Outlook
    Approves of CEO

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