Nordstrom Reviews

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  1. If you are looking to go into Management this is a great opportunity

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Operations Intern in Bloomington, MN
    Former Employee - Store Operations Intern in Bloomington, MN
    Recommends
    Approves of CEO

    Pros

    Everyone is very personable and friendly. The commission pay is a great incentive to sell. The sales are great opportunities to make money. You get the whole history of Nordstrom and how it came about. Also a company I would be proud to work for

    Cons

    Very competitive environment because of commission. A lot of the staff is older and it is their primary income.

    Advice to Management

    The length of time someone has worked for Nordstrom should not gain them "seniority." Great training sessions, the history was very interesting and helpful to learn


  2. So far, so good.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Arcadia, CA
    Current Employee - Commissioned Sales Associate in Arcadia, CA
    Recommends
    Approves of CEO

    Pros

    Pay! for a sales job, the pay is great. enviornment, ability and encouragement to learn and grow within.

    Cons

    Returns, long shifts, some customers take advantage of the return policy.

    Advice to Management

    talk more about the companies well being and state of the company


  3. Fun in that the job is social, very hard work, well paid. Have worked 18 hours straight on sale days

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Disapproves of CEO

    Pros

    opportunity to make amazing wages, generally a college degree not needed to achieve

    Cons

    Management everywhere, very young and immature with too much power, Nordstrom family is much less ethical than they pretend to be. Nordstrom uses statistics for everything now, and misses the pulse because of this, much more often than they used to.

    Advice to Management

    Please remember that you must make your own decisions, not to allow people under to control you, as you as a manager are no doubt young, and the sales people are highly evolved socially. they will manipulate you with amazing charm, which is in the long run very distructive to your career, and leads many many young managers to failure. I have watched this happen many times.


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  5. Helpful (1)

    If you like pressure and selling this is the right place for you

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    Nordstrom is a great place to work for. What I like about it is that Nordstrom promotes within the company. One can start as a simple sales associate and in a few years can be promoted to the head of HR or Customer Service Department. However if you are not into sales and interacting with customers (some of them really weird and rude) than this is not the job for you. Overall I am very satisfied with Nordstrom. It is a great place to work in as long as you act confident and have product knowledge. All this comes with time so don't get discouraged from your first day. Good luck!

    Cons

    too many sales goals and too many accounts to open.

    Advice to Management

    n/a


  6. Helpful (2)

    Great learning opportunity, stepping stone for future career aspirations.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Excellent opportunity for part-time works who enjoy sales: 1. Love for fashion; the products, quality, variety & designers. 2. Ability to capitalize on limitless commissions. Entrepreneurial gateway. 3. Love for people; customer service reputation & exemplification of genuine service offers significant intrinsic value. 4. The discount! 5. Freedom "Use Best Judgement" Policy supported by inverted pyramid management.

    Cons

    Management opportunities are a good learning experience, however, extremely demanding mentally and physically, and not properly compensated. The position offers base + commission, however, the work load drastically prohibits (practically eliminates) selling time. The knowledge gained in management roles will allow for confidence in seeking alternate positions, but positions outside the company. Management is ideal for entry-level candidates, but too exhausting long-term. The life/work balance is not a priority. Furthermore, the lack of job security adds more stress. The catch 22 being that the Senior-Level Management is quick to 'demote' (they rarely ever fire anyone) at signs of fatigue.

    Advice to Management

    Nordstrom should re-structure their compensation for managers. In order to retain talent, the compensation must be at least equal to the competition. Nordstrom is an excellent organization. It (subjectively) offers the most customer-centric shopping experience within the industry. This brilliant key competency should not be limited to the customer. The company needs to identify opportunities to extend rewards to the managers that ensure Nordstrom's reputation is upheld.


  7. good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson in Pittsburgh, PA
    Current Employee - Salesperson in Pittsburgh, PA
    Recommends
    Approves of CEO

    Pros

    potential for growth clean and safe environment intelligent helpful coworkers

    Cons

    lack of support staff poor working hours physically demanding

    Advice to Management

    pick assistant managers more carefully


  8. Okay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nordstrom Cashier in San Mateo, CA
    Former Employee - Nordstrom Cashier in San Mateo, CA
    Recommends
    Approves of CEO

    Pros

    Great benefits, great people, great management, great ethics and culture.

    Cons

    Standing all the time, customers are snappy.

    Advice to Management

    A chance to move up.


  9. Helpful (1)

    Worse than the Red Sox September Collapse

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Boston, MA
    Current Employee - Commissioned Sales Associate in Boston, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Occasionally, mfgs provide free items to employees. Discount at the ebar Time in a half on sunday in MA. 2x year 40% off house brands.

    Cons

    Inconsistent scheduling. Look, it's retail, people have to be there when the stores are open but there can be a routine to scheduling. Vacation time must be approved in advance, but yuo don't know if you have received the time off until that month. Makes it hard to make vacation plans. No sick days: being sick can be held against you. No clear path to promotion. Inconsistent managment - by department. Sorrority girl attitude of over pep, over shiny.

    Advice to Management

    Qualify people as leaders: good sales people may not be good managers. Recognize the value of an education. Sometimes, it IS the customers fault.


  10. Helpful (3)

    Be ready to sell your soul to the Seattle Devil!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Dallas, TX
    Former Employee - Cosmetics Counter Manager in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great products and variety for your clients, excellent customer service, beautiful product, beautiful stores. Nice coworkers, Team oriented environment.

    Cons

    NO work life balance, close at 9..leave at 10:30, Called in on days off to clean, Terrible teachers pet mentality for promotions. Extreme micromanaging, LONG days, too many events.

    Advice to Management

    Your clients are going to be ruined by the excessive need for events. People shop where they want because of the people and enjoyable atmosphere. Once you take that away, you loose them for life.


  11. This is Nordstrom?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Scottsdale, AZ
    Current Employee - Commissioned Sales Associate in Scottsdale, AZ
    Doesn't Recommend
    No opinion of CEO

    Pros

    Customers are nicer than you would expect.

    Cons

    cusonter don't seem to understand that we work on commission. They are not loyal to you when shopping. Company philsophy is get the money and shut-up. Company is more important than anything your think or say.

    Advice to Management

    Remember who is lining your pockets with cash through bonuses. We all want to "grow" so talk to us and train us! Training means more than "pay period chats" where you simply grade us on how much money we put into your pocket. It means INVEST in ME. Educate me in every aspect of the business so that I can be more than a "money fetcher".


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