Nordstrom Reviews

Updated March 26, 2015
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Employee Reviews

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  1. Loved working on the sales floor & always an opportunity to move up within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Providence, RI
    Former Employee - Sales Associate in Providence, RI

    I worked at Nordstrom full-time (more than a year)

    Pros

    Competitive, no set salary/hourly wage for sales associates since it is all based on commission, ability to gain customer relationships through emails, you get what you put in, they have a great training program for new sales associates, manager in training, etc.

    Cons

    When it was slow & then you would have a large return, they literally take EVERYTHING back! Time off for hourly employees should be taken into consideration.

    Advice to ManagementAdvice

    If employees are top sellers and ask for certain hours/days on or off due to school, children, etc that should be taken into consideration over those who are not top sellers.

    Recommends
    Positive Outlook
  2. Nordstrom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tailor Shop Administrator
    Former Employee - Tailor Shop Administrator

    I worked at Nordstrom

    Pros

    Employees were helpful and had good attitudes.

    Cons

    For Los Angeles, CA the pay was low.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Retail Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Pleasanton, CA
    Former Employee - Sales Associate in Pleasanton, CA

    I worked at Nordstrom

    Pros

    -Great management team
    -Great co-workers
    -Comfortable work environment
    -Great Pay (commission)

    Cons

    Longer hours then expected
    "side work" takes up more time out of selling then it should
    Returns are discouraging because the time and effort taken to sell items are wasted

    Advice to ManagementAdvice

    Hire more people to take care of the menial work so that sellers can focus on making more money for themselves, the department, and the company.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Great company to work for and I probably wouldn't do it again but it's whaever if you wanna say so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Nordstrom

    Pros

    I liked how much money I made and I made a lot of money when I was theres so whatever

    Cons

    I worked too much but I made life what it was cause I'm a boss and I do boss things

    Positive Outlook
    Approves of CEO
  6. I love it but it's the hardest job I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Person in Oak Brook, IL
    Current Employee - Sales Person in Oak Brook, IL

    I have been working at Nordstrom full-time (more than 3 years)

    Pros

    -Great with environment
    -No limits to the amount of commission you can make
    -Easy interview process
    -Easy transition to any partner companies (nordstrom rack or hautelook)
    -Promote from within

    Cons

    -Little freedom to actually "run your business" unless you're a personal stylist. You may use all tips even if they don't work for you to attract customers
    -Customer appointments depict business

    Recommends
    Positive Outlook
    Approves of CEO
  7. Solid company. Good benefits.

    Current Employee - Sales
    Current Employee - Sales

    I have been working at Nordstrom

    Pros

    Ability to influence your paycheck

    Cons

    Management is most concerned about business

  8. Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom

    Pros

    Great company to work for

    Cons

    HR dept could use some work

    Advice to ManagementAdvice

    Better Manager Training Programs

  9. its what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Short Hills, NJ
    Current Employee - Sales Associate in Short Hills, NJ

    I have been working at Nordstrom

    Pros

    Decent pay checks when busy

    Cons

    Unstable pay checks during sliw times

    Advice to ManagementAdvice

    Stop putting so much pressure on employees

    Recommends
    Positive Outlook
    Approves of CEO
  10. Sales and Personality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate in Chicago, IL
    Former Employee - Commissioned Sales Associate in Chicago, IL

    I worked at Nordstrom full-time (less than a year)

    Pros

    There is a 30% off employee discount in the women's department, not sure if this goes for all departments
    You can increase you pay per hour with the commission set-up.

    Cons

    There are some employees who get jealous if you're doing well, it happened to me. Sometimes other employees irritate the customers by being annoying and fake.

    Advice to ManagementAdvice

    Be respectful of employees. Some managers feel as though they are superior and speak down to employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Great company that lets you create your own success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Advisor in Portland, OR
    Former Employee - Beauty Advisor in Portland, OR

    I worked at Nordstrom full-time (more than 3 years)

    Pros

    Nordstrom basically gives you multiple tools to succeed. It's then up to you to utilize the tools best suited to you to create your own success. Whether you excel at customer relationships, promoting new products or trends, have a natural ability for putting an outfit together; as long as you doing something to meet your goals you are not going to get micromanaged.

    Cons

    It's fine to offer credit cards, but I wish it was less of a focus. I understand that having a card can increase customer loyalty, but I think customers are tired of being offered a rewards card at every single store.

    Recommends
    Positive Outlook
    Approves of CEO

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