Nordstrom

www.nordstrom.com
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Employee Reviews

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  1.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate
    Current Employee - Commissioned Sales Associate

    I have been working at Nordstrom part-time (less than a year)

    Pros

    Customer service is extremely important. I'm a college student so that is an awesome thing to talk about at interviews given Nordstrom's reputation for customer service. There is a lot of upward mobility - people are always being promoted so it is a good career move if you are looking to climb the ladder.

    Cons

    he customers can be rude like with any retail job and we were just expected to be perfectly friendly even when they were trying to return things that were clearly worn, ect. so that is frustrating. Little support from managers. Being a full time college student made the hours impossible for me though (30 hours a week is "part time" at Nordstrom)

    Advice to ManagementAdvice

    WORK LIFE BALANCE

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Nordstrom was a great company to work for while in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Montclair, CA
    Former Employee - Sales Associate in Montclair, CA

    I worked at Nordstrom part-time (more than 3 years)

    Pros

    Commission based sales - you determine you're paycheck. Friendly co-workers and a great work environment. Access to 401k even as a part-time employee.

    Cons

    Getting time-off can be difficult, unless your manager is okay with you getting someone else to cover your shift. Since it's commission based, you don't really want to take any time off.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom

    Pros

    - Room for growth
    - Great learning opportunities
    - Generous employee discounts

    Cons

    - Hours
    - The effect the giving return policy has on your sales numbers

    Recommends
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Seattle, WA
    Former Employee - Department Manager in Seattle, WA

    I worked at Nordstrom full-time (more than 3 years)

    Pros

    Management has been supportive. Fast-paced environment and I've always had something to do. The culture is what you would expect of a family-owned company. You get a real sense of pride that you are working at Nordstrom.

    Cons

    There aren't any cons that I can think of.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate in Palo Alto, CA
    Former Employee - Commissioned Sales Associate in Palo Alto, CA

    I worked at Nordstrom

    Pros

    Good people
    Good atmosphere
    Good money

    Cons

    Making some of the goals in terms of selling

    Advice to ManagementAdvice

    Nons

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Manager, Cosmetics in Riverside, CA
    Current Employee - Business Manager, Cosmetics in Riverside, CA

    I have been working at Nordstrom full-time (more than a year)

    Pros

    great company, cares about employees, opportunities to build lasting relationships with customers

    Cons

    intense sales goals for low volume store, pushing of outsourcing events, RETURNS

    Advice to ManagementAdvice

    spend more time on the sales floor

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Great company Great Pay Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics in Overland Park, KS
    Former Employee - Logistics in Overland Park, KS

    I worked at Nordstrom full-time (more than 3 years)

    Pros

    Competitive pay that stays competitive with very good raises the first year and each year after.
    Benefits are second to none including the discount.
    Awesome culture were everyone feels welcomed

    Cons

    Regional management seems like they could careless about the employees under their managers.

    Advice to ManagementAdvice

    You have the right system in place to be one of the top places in the country to work and grow a wonderful career. Regional Managers and above, please become more involved and show up more! The store I worked at was a completely different place when one of you showed up...Just Sayin!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Santa Barbara, CA
    Former Employee - Sales Associate in Santa Barbara, CA

    I worked at Nordstrom

    Pros

    culture, growth opportunities, stores are always clean and nice to work in, high quality customers, management comes from within so most everyone has been on the sales floor at some point in time

    Cons

    hours, inconsistent schedule, standing for long hours, only get most of the benefits if you are full time

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Position you to succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA

    I worked at Nordstrom

    Pros

    Great work environment
    Management wants to see you succeed
    Lots of help from other employees

    Cons

    Cut throat environment
    Money is the main driver
    Horrible hours

    Advice to ManagementAdvice

    Management seemed to really be interested in the bottom line, and not about providing the best customer service.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great Pay Summer Job

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tyson's Corner, Fairfax, VA
    Former Employee - Sales Associate in Tyson's Corner, Fairfax, VA

    I worked at Nordstrom part-time (less than a year)

    Pros

    Nordstrom's high commission rate means high pay. Company overall has great values. All associates on the department's sales team were friendly.

    Cons

    Long hours. Uncompensated for time in stock room since work is based off commission. Customers can treat employees unfairly at times.

    Recommends
    Neutral Outlook

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