Nordstrom Reviews

Updated August 28, 2014
Updated August 28, 2014
2,645 Reviews

3.5
2,645 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,747 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 110 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 206 reviews)


Cons
  • Work/life balance can be difficult at times especially if you have children (in 97 reviews)

  • You work long hours consistently, and are not compensated for working over time (in 161 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom

    Pros

    Some of the management is actually very easy to talk to.

    Cons

    They are corrupt,in a way that they aren't very direct and will have other managers from different departments micromanage. Some managers don't really take the time out to fully evaluate a situation.

    Advice to ManagementAdvice

    Realize that it's not always the sales associates that aren't making sales, its the products that are carried that SUCK.

  2. 1 person found this helpful  

    Expect a wild ride - worth it to have the name on my resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NPG - Product Developer  in  Seattle, WA
    Current Employee - NPG - Product Developer in Seattle, WA

    I have been working at Nordstrom full-time for more than 5 years

    Pros

    I worked for Nordstrom Product Group as a Technical Designer and Product Developer. Each team I worked on had it's own culture and exciting growth within the divisions. Quarterly meetings with awards and recognition, bonus program for meeting your department goals, a lot of passionate people working hard to deliver great product. Factory base is stable and it's rather easy to place product and move it around with competitive pricing between vendors. Most of my direct managers were very reasonable and helped employees have as best work/life balance as possible.

    Cons

    Don't expect to travel - the seniors and management are lucky if they get 1 trip a year (coach class!!). The expectation from senior level management is set so high - most people feel that they are set up to fail regardless of how hard they work. This company will work you so so hard - anyone going in needs to know that up front. Also - DON"T expect to stay in your role for longer than 2 years. I held 4 positions in 6 years. Be prepared for reorgs and movement from team to team, even complete position changes. They put you where you are needed and you have to smile and take it to keep your job.

    Advice to ManagementAdvice

    Consider the moral of the company and do what you can to make people want to stay. There are a lot of other companies boasting a friendly work environment and better work life balance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Ok for those is school, or those who are reallllly patient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Department Manager  in  San Diego, CA
    Current Employee - Assistant Department Manager in San Diego, CA

    I have been working at Nordstrom full-time for more than 3 years

    Pros

    You sell more, you make more. Get to really help people and make them feel good.

    Cons

    So many..I feel like the company no longer appreciates their employees like they were once known for. The fact that money can be taken out of your commission check for returns up to a year is ridiculous, and upper management could care less. They are a very distrusting company and its all about who you can get in good with..not how good of a manager you actually are.

    Advice to ManagementAdvice

    You're not going to listen anyhow

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Great training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate
    Former Employee - Commissioned Sales Associate

    I worked at Nordstrom full-time

    Pros

    great training, love the discount

    Cons

    taking a long time for promotion even after NFL

    Advice to ManagementAdvice

    Fair treatment

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Only worth it if you don't work with sharks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom part-time

    Pros

    commission, and its mall retail if you like that kind of thing. Awesome Christmas parties.

    Cons

    can have terrible co-workers, terrible benefits system, standard mall retail.

    Advice to ManagementAdvice

    you need to change your mission statement and find out who you are now, because the Nordstrom you once were can no longer exist in this world today, and the longer you wait to find out the faster you will fall.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Has it's highs and lows.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate
    Current Employee - Commissioned Sales Associate

    I have been working at Nordstrom full-time for less than a year

    Pros

    When the sales are great, your paycheck is great. You can really make a lot of money when it's busy, as well as connections with customers.

    Cons

    There is a lot of fraud that goes on, and Nordstrom's return policy makes it very easy for people to take advantage of sales and associates take the hit for it. I don't feel as if management/HR really cares about their employees, as far as supporting them with issues they may have. This is how we make a living, and being told to "move on" from a horrible selling day/pay period from a salaried employee isn't exactly the best advice or support.

    Doesn't Recommend
    Negative Outlook
  8.  

    Hectic, frustrating and not worth the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Denver, CO
    Current Employee - Sales Associate in Denver, CO

    I have been working at Nordstrom full-time for less than a year

    Pros

    The only pros to this job is the positivity they attempt to portray within the work environment. Lots of positives given to you from the very beginning...

    Cons

    The department that I worked in had such a catty atmosphere around it. Not enough time was put into worrying about the work environment itself but rather, bombarding customers with calls reminding them to come spend money. I was often hung up on during our "10-a-day" sessions. You have no life outside of work due to the hours you are scheduled and how inconsiderately so. I would not suggest anyone work here if they are hoping for a work-life balance and money. They make all of these promises about how much you will make and nothing seems to be followed through.

    Advice to ManagementAdvice

    Put people into a management position only if they can handle it. It's frustrating when the person in charge has more of a "chicken with their head cut off" appeal than those working under them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at Nordstrom full-time for more than a year

    Pros

    The discount, training, daily interaction with customers

    Cons

    Selling the nordy credit card,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Worst Company to work for by far!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Chicago, IL
    Current Employee - Barista in Chicago, IL

    I have been working at Nordstrom full-time for more than a year

    Pros

    Good Pay, discounts at Store, Rack, E-Bar and Cafe and thats it. Benefits are good also, generous healthcare. Mostly monetary benefits.

    Cons

    Company culture, cliquey, fake management and sales people. No sense of community or equality. Not professional at all, very social if you know the right people or right look they want. Silent politics and hidden rules.

    Advice to ManagementAdvice

    Need to improve dynamics of company to accept all employees and promote from within.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great company if you enjoy competitive sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom full-time for less than a year

    Pros

    Commission is great when the store is busy and has great foot traffic

    Cons

    management, time-off policies, return policy can effect sales drastically, no money to be made if store is slow with no foot traffic

    Advice to ManagementAdvice

    encourage more employees to apply to FNL, focus on employees skills and see what path would benefit them instead of just letting them quit when they are fed up

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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