Nordstrom

www.nordstrom.com
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Nordstrom Reviews in San Diego, CA

Updated March 3, 2015
Updated March 3, 2015
71 Reviews
3.6
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
71 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 129 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 238 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 120 reviews)

  • The long hours and returns from customers abusing the companies return policy (in 184 reviews)

More Highlights

71 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Amazing company to work for and grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Department Manager in San Diego, CA
    Current Employee - Assistant Department Manager in San Diego, CA

    I have been working at Nordstrom full-time (more than 3 years)

    Pros

    Great benefits, culture and leadership opportunities

    Cons

    Not your typical 9 to 5

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA

    I worked at Nordstrom

    Pros

    Great benefits, awesome team, great management.

    Cons

    Low base salary, slow growth rate

    Advice to ManagementAdvice

    Keep up the training and motivation

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Nordstrom is an ethical place to work where employees are respected while being held to high performance standards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Holiday Helper in San Diego, CA
    Former Employee - Holiday Helper in San Diego, CA

    I worked at Nordstrom

    Pros

    Atmosphere, fast pace, competitive wage, safe environment, friendly customers and co-workers

    Cons

    Inflexible work schedules, less opportunity for older workers

    Advice to ManagementAdvice

    The store manager is hands-on with the staff and creates a motivated team like I've never before witnessed. John Banks was in leadership when I worked at the Fashion Valley (San Diego, CA) Nordstrom as the "Holiday Helper" in the Visual Department. He blew me away with 1) learning my name, 2) his daily broadcast pep talks, 3) consistent presence on the sales floor and off. (During one of his frequent sales floor interactions, he rescued a petite designer dog belonging to a customer that got stuck in the escalator!)

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fun atmosphere sales positions with potential to move into management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in San Diego, CA
    Current Employee - Sales Associate in San Diego, CA

    I have been working at Nordstrom full-time (more than 10 years)

    Pros

    Flexible full time work schedules. Guaranteed to meet fun co-workers. Benefits and 401k available. Opportunities to promote into in store management positions fairly easy and quickly. Consistent pay increases if willing to put in effort and energy.

    Cons

    Promotional positions after in store management all lead to Seattle Corporate offices. Returns weather at work or not pull out of your paycheck. Returns continue to pile up when off or on vacation. Company is quickly becoming more corporate. Not in tune with salespeople as much as had been in the past. Company pushes online sales instead of supporting in store sales positions.

    Advice to ManagementAdvice

    More focus on salespeople and specific location and department needs.

    Doesn't Recommend
    Negative Outlook
  6.  

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in La Jolla, CA
    Former Employee - Sales Associate in La Jolla, CA

    I worked at Nordstrom

    Pros

    If you are a good communicator, and have a good smile- this is a great job.

    Cons

    If you aren't a sales person, don't apply here! :)

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Nordstrom

    Pros

    It is a respectable company with a good reputation. Customers are pretty good since it is higher end. Pretty good discount as well.

    Cons

    Very sales driven, almost to the point of people's detriment. It can be competitive among coworkers.

    Advice to ManagementAdvice

    Focus less on numbers

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Marketplace Café Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in San Diego, CA
    Current Employee - Cashier in San Diego, CA

    I have been working at Nordstrom part-time (less than a year)

    Pros

    Good to include on your resume. Decent work hours are usually available cause it does get busy. You get 20% in anything Nordstrom based and 50% once a day for food.

    Cons

    High levels of stress, HUGE turnover rate because of it. Very hard to naturally move up towards a higher position. Management tends to lose control of store & themselves frequently.

    Advice to ManagementAdvice

    They should have more efficient & respectful ways of maintaining composure and act with more professionalism, especially towards employees.

    Doesn't Recommend
    Negative Outlook
  9.  

    great company to work for. amazing and fun job. Interacting with people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in San Diego, CA
    Current Employee - Sales Associate in San Diego, CA

    I have been working at Nordstrom full-time (more than 3 years)

    Pros

    awesome staff and team. job offers good benefits. Commission base so the more you sell the more you make! good management who is invested in their employees.

    Cons

    hours arent always the same. work weekend. if you want an 8-5 job m-f off this is not the job for you

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great experience with Nordstroms.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in San Diego, CA
    Current Employee - Cashier in San Diego, CA

    I have been working at Nordstrom part-time (less than a year)

    Pros

    They are very mindful of their employees satisfaction, along with how their customers are responding to the environment. The pay is very nice, and the employees I have come in contact with are all very nice.

    Cons

    A large amount of employment hours for holiday hours-hard to find time to be with family.

    Advice to ManagementAdvice

    Keep in contact with employees not just management of departments.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in San Diego, CA
    Former Employee - Retail Sales Associate in San Diego, CA

    I worked at Nordstrom part-time (more than a year)

    Pros

    Base pay and commission so pay was good

    Cons

    Could get a little boring during slow times.

    Advice to ManagementAdvice

    Add motivational incentives to boost moral

    Recommends
    Positive Outlook
    Approves of CEO

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