Nordstrom Reviews

Updated June 25, 2015
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3.6
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Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
285 Ratings

Pros
  • They always promote from within the company (in 129 reviews)

  • Great customer service training (in 238 reviews)

Cons
  • Work/life balance can be difficult at times especially if you have children (in 120 reviews)

  • long hours that can be draining (in 184 reviews)

More Pros and Cons

378 Employee Reviews

Sort: Popular Rating Date
  1. System Administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linux/Windows Cloud Engineer in Seattle, WA
    Current Employee - Linux/Windows Cloud Engineer in Seattle, WA

    I have been working at Nordstrom (Less than a year)

    Pros

    Exposure to very big clients so far

    Cons

    Not much as I have got no bad references so far


  2. Software developer intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Developer Intern in Seattle, WA
    Current Intern - Software Developer Intern in Seattle, WA

    I have been working at Nordstrom as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company. Fun employees. Awesome team.

    Cons

    Lower pay. Not a tech specific company.


  3. Intermediate Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Seattle, WA
    Current Employee - Financial Analyst in Seattle, WA

    I have been working at Nordstrom (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nordstrom cares about their employees and provide good benefits.

    Cons

    Nordstrom doesn't value Finance as much as other areas of the business.


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  5. Helpful (1)

    Service Experience Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Experience Specialist in Seattle, WA
    Former Employee - Service Experience Specialist in Seattle, WA

    I worked at Nordstrom full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great leadership experience and depending on your manager, a lot of support to create new ways of supporting the selling floor. With the right team this could be a very rewarding experience. The role provides great exposure to upper management and serves as a great stepping stone into the corporate world.
    Hours are flexible and the pay is decent.

    Cons

    This position is only as good as its management. I have worked with an awesome management team that allowed for complete autonomy during the job that allowed our team to reduce shrinkage and raise overall moral in the store to the point where the manager received national recognition within the company and moved on to a regional corporate role. Shortly after, new management decided to micromanage and the team morale shattered and now everyone hates their job. Long story short... that person has been fired and all of the best specialist have moved on or left the company.

    Advice to Management

    As a leadership role in the store, faith in your employees is crucial. Don't smother them and stand up for them when you know they are right. The more the team trusts you, the better your results will be.
    Similarly, promote your star people! Don't "promote" someone out because they are underperforming and you just want them off your team.


  6. Very High Turnover in Nordstrom Technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at Nordstrom full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Trying to recruit a ton of a new people from outside the company while making drastic culture changes. This is both a great thing, but also a huge challenge. Love the efforts to drive change, but there are a lot of pockets of people who are not on board, too high of a reliance on contractors who could care less about the culture and too many new hires from outside the company that is creating a melting pot of cultures.

    Great work, life balance - everyone leaves at 5pm...almost unheard of in tech sector, but the reason things go so slow there.

    Cons

    Revolving door of talent, poor management mtgs with little strategic direction. Too much focus on tactics vs long term.


  7. good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Department Manager in Seattle, WA
    Current Employee - Assistant Department Manager in Seattle, WA

    I have been working at Nordstrom (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to work with and for.

    Cons

    No upward movement and you work alot of hours to make enough to survive.

    Advice to Management

    Think about your salaries for your managers.


  8. Helpful (2)

    Vendor Relations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vendor Support in Seattle, WA
    Former Employee - Vendor Support in Seattle, WA

    I worked at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Somewhat relaxed atmosphere. Decent first job out of college. Not a whole lot of pros, unless you like feeling like Peter from Office Space. Have fun with TPS reports. Fortune 500 company and a good resume builder.

    Cons

    Micromanagement. Mundane work environment. Boring job and boring co-workers. Managers take this job too seriously. If invoices are the most important part of your life, I feel sorry for you.

    Advice to Management

    Lighten up a little bit. Let people be individuals and respect different working styles. Try and mix up responsibilities.


  9. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Seattle, WA
    Current Employee - Sales Associate in Seattle, WA

    I have been working at Nordstrom (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Company culture, loyal customers, and nice work conditions.

    Cons

    Tiresome, not consistent pay, and work holidays.


  10. Great company. Good work/like balance.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Seattle, WA
    Current Employee - Marketing Manager in Seattle, WA

    I have been working at Nordstrom full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice Hours, great merchandise discount.

    Cons

    Salary seems fair but I wish there were higher bonuses, and stock options at a lower level in the company. It's a great company to make a career at but bigger bonuses would help with meeting lifetime goals.


  11. Great company to work for and great opportunities if you're willing to commit to the long haul

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA

    I worked at Nordstrom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun people, great atmosphere, clear organization/structure, schedule flexibility, fun coworkers, cool location, positive energy, great opportunities for growth and movement

    Cons

    Competitive, some departments are inherently disadvantageous, rushed training, the Nordstrom return policy can make earning a living very hard and discouraging, the waiting period for healthcare benefits was surprising.

    Advice to Management

    Provide more training opportunities and more movement between departmens to retain talent.



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