Nordstrom Reviews

Updated July 29, 2015
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3.7
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Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
339 Ratings

Pros
  • They always promote from within the company (in 129 reviews)

  • Great customer service training (in 238 reviews)

Cons
  • Work/life balance can be difficult at times especially if you have children (in 120 reviews)

  • long hours that can be draining (in 184 reviews)

More Pros and Cons

466 Employee Reviews

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  1. Nordstrom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Cashier in Seattle, WA
    Current Employee - Seasonal Cashier in Seattle, WA

    I have been working at Nordstrom full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nordstrom is a great company with a focus on customer service

    Cons

    It still feels like a really intensely competitive sales/consumerism driven environment


  2. Summer Design Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Design Intern in Seattle, WA
    Current Intern - Design Intern in Seattle, WA

    I have been working at Nordstrom as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Everyone is super friendly and helpful. As an Intern you have so many opportunities to meet and network with people from different departments and even executive positions. There are a lot of internship events to learn more about the company and meet fellow interns. You can really learn about any part of the company that you are interested in. You learn so much about how the retail fashion industry works by sitting in and observing meetings with designers, buyers, and merchandisers. You also present an individual project at the end of the internship.

    Cons

    Not as hands on as working for a smaller company or a designer. Sometimes work can be monotonous and it can be unclear how tasks fit into the big picture.


  3. Nordstrom direct

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Nordstrom full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great experience and exposure, lots of control over planning, testing, and executing

    Cons

    Lots of other busy, non productive work and management does a lot of micromanaging and looking over your shoulder constantly.

    Advice to Management

    Invest in your employees that dedicate themselves to your company rather than paying externals boatloads to come in and sit right next to them.


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  5. Good as long as your heart is fashion.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Nordstrom full-time (More than 3 years)

    Pros

    Great place to work. Associates are great to work with. Flexible scheduling during slow periods. If you are interested in working for another department (going on loan) you must be meeting all statistics with no problems in attendance.

    Cons

    Required overtime during peak selling periods, end of October through New Years Eve, and Anniversary sale, end of June through 1st week of August. Job can be tedious as there is very little time to wait between calls. Since the company has switched to a VOIP phone system the customers are very hard to hear and will get frustrated when asked to repeat or clarify the situation. Attendance is key here. For every attendance occurrence you will receive 1 attendance point. Once you hit 6 points, you will be terminated. This can be hard if you are suddenly hit with a bad cold and miss 2 or 3 days. You will then have 3 attendance points and be half way to termination. Fashion is a must. If you do not come in dressed to the 9's, you will not be considered for any sort of promotion or loan.


  6. lead line cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook Team Leader in Tacoma, WA
    Current Employee - Cook Team Leader in Tacoma, WA

    I have been working at Nordstrom full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great atmosphere great benefits

    Cons

    store and support staff opposition

    Advice to Management

    involve support staff in store wide functions and competitions


  7. Department Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Seattle, WA
    Former Employee - Bookkeeper in Seattle, WA

    I worked at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun place to work and great environment

    Cons

    Working holidays and nights can be a struggle.

    Advice to Management

    Be present and lead by example


  8. Nordstrom is a top company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Seattle, WA
    Current Employee - Program Manager in Seattle, WA

    I have been working at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent opportunity to advance and continue career growth within a fortune top organization. Discount and bonus potential are also a nice benefit.

    Cons

    Platform for technology can be advanced more, however the IT organization is continuing to put a priority on technology and it is better each year.

    Advice to Management

    Embrace the individuals who make up the team, and the company as a whole. Empathy and the culture of its people is the key to continued success.


  9. Helpful (1)

    Great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Specialist in Seattle, WA
    Current Employee - Merchandise Specialist in Seattle, WA

    I have been working at Nordstrom full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Laid back environment, nice and fun people to be around on a daily. Flexible scheduling, management who want you to succeed. Oh yeah and sample sales.

    Cons

    Loading time, lack of transportation perks, doesn't pay for continuous education, depending on your position cons vary honestly, everyone will have different experiences.


  10. Assistant Buyer

    Current Employee - Assistant Buyer in Seattle, WA
    Current Employee - Assistant Buyer in Seattle, WA

    I have been working at Nordstrom full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Not very long work hours, good benefits, flexible paid time off. Holidays off.

    Cons

    Not a ton of office perks. No free coffee. Bonus structure is different.

    Advice to Management

    Structured career advancement, free beer, free coffee. Subsidize transit and parking.


  11. Helpful (2)

    Customer Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Seattle, WA
    Current Employee - Customer Service Specialist in Seattle, WA

    I have been working at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best working environment. Open-door policy allows you the opportunity to reach out to management at any level. Great people who are allowed to be themselves and service our customers the best way possible.

    Cons

    The company is only limited by the market they are incorporated in. If their IT department was closer to home that would be great.

    Advice to Management

    Keep being great and a positive influence to your employees.



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