Norfolk Southern Reviews

Updated July 27, 2015
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3.1
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Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
82 Ratings

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 10 reviews)

Cons
  • Work life balance is horrendous (in 8 reviews)

  • They expect you to bleed railroad 24/7 (in 9 reviews)

More Pros and Cons

136 Employee Reviews

Sort: Popular Rating Date
  1. Above Average

    Current Employee - Assistant Manager in Roanoke, VA
    Current Employee - Assistant Manager in Roanoke, VA

    I have been working at Norfolk Southern (More than 3 years)

    Pros

    Strong, stable company, professional atmosphere

    Cons

    Closing Roanoke office, relocating to Atlanta, GA


  2. Tough area

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Norfolk Southern

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good retention, Good Benefits, Excellent outdoor work

    Cons

    Pay raises not keeping up with agreement employees. Processes outdated with new technology.

    Advice to Management

    Listen to your people.


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA

    I have been working at Norfolk Southern full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Norfolk Southern is a fantastic work environment. The people are professional and an absolute pleasure to work with. The benefits are amazingly generous. The culture and values of the organization are hands down the best I have ever encountered. There is a true feeling of history and values that is seen from when you arrive at Norfolk Southern and throughout your entire career.

    Cons

    The salaries are not very competitive. The company appears to move slowly in regards to technology. Individuals could likely be held accountable more for their poor decisions.

    Advice to Management

    I feel that management is doing a fantastic job for the most part.


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  5. Senior Java Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Atlanta, GA
    Current Employee - Senior Developer in Atlanta, GA

    I have been working at Norfolk Southern full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very little internal politics, meetings are few and manager is smart and knowledgeable. Manager is understanding and flexible.

    Cons

    Technologically company is behind the curve, resistant to change and slow to adopt new technology. Management is stingy when it comes to purchase tools. No development process exists.

    Advice to Management

    Allow more experimentation, adopt a development SDLC and update the development system by adopting new technology like continuous integration, bug tracking software, etc.


  6. Terminal Trainmaster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainmaster
    Current Employee - Trainmaster

    I have been working at Norfolk Southern full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, Great benefits, a smart time to enter the railroad industry

    Cons

    Slow to change, terrible hours and no overtime. Negative attitudes all around. Union vs. management still an issue

    Advice to Management

    If you hire more people and cater to having a higher quality of life for employees, the turnover rate won't be so high


  7. Craft to management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    NS has a competitive salary and a very nice retirement plan. Their RFE management training program has a couple of extra salary raises over the 1st year and a half.

    Cons

    The senior management recently put forth a lot of money and effort towards a "culture change". Sadly, once it left corporate its sincerity is lacking. It's a very exhausting job. People that do well here are good a maintaining a negative state of mind. It's not for the optimistic, encouraging or positivity driven.


  8. Track Foreman

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Track Maintenance Foreman in Philadelphia, PA
    Former Employee - Track Maintenance Foreman in Philadelphia, PA

    I worked at Norfolk Southern full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Regular work schedule; 7;00 am to 3:30 pm five days a week. Great benefits. Good pay, with overtime available.

    Cons

    Upper management almost never hires and never has enough people to to the jobs correctly. Local management is inexperienced and ill-prepared. Local management tends to play favorites.

    Advice to Management

    Management needs to recognize the need to hire more people to do the job, and recruit better local middle management.


  9. You won

    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager

    I worked at Norfolk Southern

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay Job security Good location(all I could think of)

    Cons

    Terrible scheduling Incompetent bosses Nepotism Mundane work

    Advice to Management

    Start over


  10. Money isn't everything

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations and Service Support Representative in Atlanta, GA
    Former Employee - Operations and Service Support Representative in Atlanta, GA

    I worked at Norfolk Southern full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Money. That's about it. And they have pretty good benefits.

    Cons

    Negative work environment. The employees here are rude and bitter. Management is aware and they will quickly tell you that they can get 100 more people to fill in your spot. Everything is unorganized and everyone will tell you to get run off insurance. Its crazy. Not a career.

    Advice to Management

    Please make changes. Some of your seniority employees will run off the new employees.


  11. Helpful (1)

    College Graduates Stay Away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Foreman
    Current Employee - General Foreman

    I have been working at Norfolk Southern full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They try to sell you on the retirement benefits and that they have an aging work force. They are hiring management trainees like crazy because they can not keep young talent. They treat you poorly and expect you to suck it up. They expect you to up and move for every promotion.

    Cons

    Stay away from this company! Toxic work environment. NS is of the opinion they own you. NS doesn't care about your personal life. 60 plus hour work weeks are the norm. You do not get any holidays off. You do not get any comp. time off. When you start you will be on off shifts (Third/Second) with Tuesday/Wednesday rest days for years. The operating departments are always playing the blame game rather than actually trying to solve problems. Upper management only cares about rules checks instead of moving freight!

    Advice to Management

    Treat your management staff better don't just talk about it actually do it!



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