Norfolk Southern Reviews

Updated March 26, 2015
141 reviews filtered by
  • Any Location
  • Any Job Title
3.4
141 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
86 Ratings

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 10 reviews)

Cons
  • Work life balance is horrendous (in 8 reviews)

  • Plus the supervisors are on call 24/7 except for every other weekend (in 9 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Perfect company to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Research Co-op in Atlanta, GA
    Current Employee - Operations Research Co-op in Atlanta, GA

    I have been working at Norfolk Southern

    Pros

    new technologies, brainy people, lots of areas to learn and people are very helpful. On the job training

    Cons

    average age of employees would be 35 as most of them are doctorates which is great for a learning enviroment

    Advice to ManagementAdvice

    Better employee engagement, frequent team meetings and outings, lesser conservative approach in the interviewing process

    Recommends
    Positive Outlook
    Approves of CEO
  2. Marketing Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Marketing Intern in Roanoke, VA
    Current Intern - Marketing Intern in Roanoke, VA

    I have been working at Norfolk Southern as an intern (less than a year)

    Pros

    Great company to work for, lots of growth potential. If you show interest in the company, it will return the favor. Many different departments which are available to transfer into.

    Cons

    Corporate office environment, will work more than 40 hours per week.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Pros

    Stable, great training, pay is decent

    Cons

    horrible hours, and good ol' boy system still in place

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Operations Supervisor Trainee/MW&S

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor Trainee in Macon, GA
    Current Employee - Operations Supervisor Trainee in Macon, GA

    I have been working at Norfolk Southern full-time (less than a year)

    Pros

    Decent Benefits and good for college graduates with no experience.

    Cons

    Poorly organized, micromanaged, long hours, and almost half of your monthly pay comes out in taxes and railroad retirement.

    Advice to ManagementAdvice

    It would benefit the OJT program if the trainee had only one or two trainers and was able to do the job without upper management interfering by adding more work and silly progress reports.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Yard Worker

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Pros

    Railroad you out if give them slight reason.

    Cons

    There is a backstabber in supv

  7. Comm and Signals Intern

    Former Intern - Comm and Signals
    Former Intern - Comm and Signals

    I worked at Norfolk Southern as an intern

    Pros

    Paid great, easy job. You can get away with not doing much, so if that is the type of job you are looking for definitely check this one out. Benefits are great and salary is great. A lot of ability to gain a lot of money quick.

    Cons

    Everyone talked about how much they hated the job and how they wanted to quit. I didn't like the environment because of the negative attitude. Wasn't kept busy.

    Advice to ManagementAdvice

    For interns make sure that they have something to do all the time. Make sure supervisors are keeping them busy. Make sure there is actual engineering opportunities for interns.

    No opinion of CEO
  8. Norfolk Southern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Co-Op in Atlanta, GA
    Current Employee - IT Co-Op in Atlanta, GA

    I have been working at Norfolk Southern

    Pros

    good pay scale for Co Ops and working on real life projects

    Cons

    Sometimes when projects are done, you are just sitting around.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful

    Quality, conservative company...but fading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Engineer in Atlanta, GA
    Current Employee - Technology Engineer in Atlanta, GA

    I have been working at Norfolk Southern full-time (more than 10 years)

    Pros

    railroad retirement plan is superior to social security. very stable employer. above average pay. good benefits (but they are fading fast). For those who are lazy and have a high sense of entitlement, unfortunately, NS won't fire you.

    Cons

    railroad retirement makes it difficult to leave. they are cutting benefits each year. health care probably gone in a year or two. poor performers paid abt same as top performers. Top executives grant themselves the company college scholarships.

    Advice to ManagementAdvice

    Reward based on performance. Get rid of bottom 5-10% would make a very efficient machine.

    Recommends
    Positive Outlook
    Approves of CEO
  10. train

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Railroad Conductor in Savannah, GA
    Current Employee - Railroad Conductor in Savannah, GA

    I have been working at Norfolk Southern full-time (more than 5 years)

    Pros

    none, the shifts are terrible.

    Cons

    shifts are terrible, pay is a joke.

    Advice to ManagementAdvice

    relax

    Recommends
    Positive Outlook
    Approves of CEO
  11. Management Trainee - Network and Service Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norfolk Southern full-time

    Pros

    Department Rotations and traveling in the first part of the program; food, hotel paid for
    Salary
    Retirement
    Business is good
    Responsibility

    Cons

    They took away the Department rotations and traveling during the program

    Office Culture: Very negative. If you ask someone how their day is going, common answers are "Another day in paradise..." or "X years until retirement" or "You know. Just another day." Managers talk bad about some of the reps' capabilities and personal lives behind their backs. You'll be in a cubicle all day.

    If you are in the OSS department, you can be working 12 hour shifts, 6p-6a or 6a-6p or sometimes both in the same week. You will also have to work weekends and holidays. So when you divide your salary by the number of hours, it isn't worth it. If you value family, don't work here; especially if you would be relocating. You won't be able to go home for holidays. Work also comes home with you, as you have a cell phone and have to answer and review emails throughout the night. Expect to get 500 emails a day, literally. There are easier ways to make the same amount of money by working less. OSS provides opportunity to grow and move up in the company.

    If you work in NCSC, you will not be able to move up as fast if at all. The managers try to keep them down there instead of trying to advance them.

    Many people come from "railroad families." So if someone introduces you to someone important in the office they say, "This is ______. Her grandfather was a conductor on the Piedmont Division." That can get annoying.

    Company Values:
    Retirement- When it comes down to it, retirement is what keeps people there.
    Safety- They take their safety values too far in the office. For example: you have to knock on the door to enter the public restrooms on each floor. This isn't such a big deal, but its just kind of strange to report a paper cut or bug bite.

    New CEO coming in. Lots of changes. They closed down the building in Roanoke. I approve of Wick, not happy with Squires so far.

    Work here if you want to work really hard for a good retirement.
    Don't work here if you care about family values or want a nice work culture.

    Advice to ManagementAdvice

    Needs more direction.

    Doesn't Recommend
    Approves of CEO

Norfolk Southern Photos

NS Engine
Dalton CP
My desk

+ Add Photo

Work at Norfolk Southern? Share Your Experiences

Norfolk Southern

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.