Norfolk Southern

  www.nscorp.com
  www.nscorp.com
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Norfolk Southern Reviews

Updated September 15, 2014
Updated September 15, 2014
104 Reviews
3.4
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
65 Ratings

Review Highlights

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • Great pay, solid support, unlimited ability to progress your career if you work hard (in 8 reviews)


Cons
  • Work life balance is horrendous (in 6 reviews)

  • They expect you to bleed railroad 24/7 (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    conductor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time for less than a year

    Pros

    money retirement just a great all around company

    Cons

    work long hours. but paid great for them

    Advice to ManagementAdvice

    they doing a great job

    Recommends
  2.  

    it's been good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Pros

    Friendly people, never boring. outdoor work if you like that.

    Cons

    don't really have a say to where you get placed.

    Advice to ManagementAdvice

    try to place people where they are originally from.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    The pay is good, but the work environment is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerical
    Current Employee - Clerical

    I have been working at Norfolk Southern full-time for more than 5 years

    Pros

    Decent pay for the area I live in. Good retirement. Health and life insurance.

    Cons

    Hard to advance. In order to ease into management at the clerical level you need to be a female. Company sees record profits but raises our out of pocket health insurance every year. Hours are terrible. They treat all employees like they are instantly replaceable and are lucky to even be there. Job morale is extremely low, very few people enjoy their work.

    Advice to ManagementAdvice

    Stop preaching the ADI and start enforcing it. Supervisors treat employees like we are expendable and they will hire two more to take our places. When every year our insurance goes up and the upper level management are getting multi-million dollar bonuses there is a problem within the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great Experance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Pros

    Fun Train Culture, Good people ,Great Benefits.

    Cons

    Parking is not Covered by the Company, No real help of how to best get hired on later.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company to work for.. Lots of opportunities to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Norfolk Southern full-time for more than 5 years

    Pros

    NS is a growing company and has great opportunities for growth inside and outside your group. Also technical and non technical growth is encouraged.
    People are very helpful.

    Cons

    Pay is definitely on the lower side.
    Transparency is lacking across departments especially when it comes to sharing data and insights.

    Advice to ManagementAdvice

    Need better integration and synergy across groups.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Associate Technology Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Technology Analyst  in  Atlanta, GA
    Current Employee - Associate Technology Analyst in Atlanta, GA

    I have been working at Norfolk Southern full-time for more than a year

    Pros

    Very Stable Company. Definitely room for growth. The salary is a little low compared to other companies, but has a great benefits package. This is a great company for a young entry level employee that will stay with one company.

    Cons

    Not a good company for older employees, because you need to put in 30 years to get a good retirement package.

    Advice to ManagementAdvice

    Need to institute proper documentation, requirements gathering.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Trainmaster

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Pros

    Great pay and benefits. Work inside and out.

    Cons

    Long hours. Work nights and weekends and holidays. Quality of life sucks. Anything and everything is your fault.

  9. 1 person found this helpful  

    Use to be great but getting worse by the year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - One Thats Rumored to BE Contracted Out  in  Elkhart, IN
    Current Employee - One Thats Rumored to BE Contracted Out in Elkhart, IN

    I have been working at Norfolk Southern for more than 10 years

    Pros

    Descent benefits until healthcare started going south. Decent pay until taxes went thru the roof.

    Cons

    Deductibles on any hospital visits are way high. Of course someone has to pay for everyone thats getting free healthcare now. Norfolk Southern loves there contractors and would love to get rid of all there employees and just contract all the work out so as a worker you never really know how long your going to have a job. Morale is usually very low among employees because of the constant worries of contractors coming in also.

    Advice to ManagementAdvice

    Quit trying to contract everyones jobs out and take care of the employees you have already. Workers that have been out there for 15 -40 years working injury free and helping you be the safest railroad in the country and then you just want to stick it to them and bring in a contractor to do there job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Decent company, but depends on your position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - C&S  in  Toledo, OH
    Current Employee - C&S in Toledo, OH

    I have been working at Norfolk Southern as an intern for less than a year

    Pros

    They generally treat their employees well, and have great retirement benefits. They train you and have opportunities to move up in the company.

    Cons

    They make you travel a ton, or at least can make you travel a lot. Plus the supervisors are on call 24/7 except for every other weekend. They make you work a ton and have a lot of BS to go through. Poor work-life balance. It seems like the longer employees are on the railroad, the unhappier they are.

    Advice to ManagementAdvice

    Stop micromanaging. Most people know what they're doing so you don't need to breath down their necks and check up on their work constantly.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Nepotism Southern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at Norfolk Southern full-time for more than a year

    Pros

    Fascinating industry; good retirement benefits; credible efforts to ensure employees understand the business, regardless of their function.

    Cons

    It's all about whom you know. Thoroughly unqualified people in leadership roles -- not only do they lack functional expertise, but they get away with behaving in ways that run completely counter to the values that NS supposedly holds dear. (HR is probably the worst offender in this space, believe it or not.) Abrasiveness, finger-pointing, lack of perspective regarding work-life balance and how anyone could possibly want to spend time with their families are the norm. If you're a CYA expert with friends in the right places, this is the company for you.

    Advice to ManagementAdvice

    Don't use HR as a dumping ground for members of the good ol' boys club who are looking for a place to land. Try to remember that screaming, naked hostility and lack of work-life balance rarely bring out the best in people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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