Norfolk Southern Reviews

Updated July 3, 2015
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3.2
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Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
79 Ratings

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 10 reviews)

Cons
  • Work life balance is horrendous (in 8 reviews)

  • They expect you to bleed railroad 24/7 (in 9 reviews)

More Pros and Cons

129 Employee Reviews

Sort: Popular Rating Date
  1. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Harrisburg, PA
    Current Employee - Claims Representative in Harrisburg, PA

    I have been working at Norfolk Southern full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work life balance and the job security is great if you are doing the right things. Great management trainee program.

    Cons

    Being on call is no fun on the weekends, or during the week, if you are expecting to be completely done with work at 5pm when you get off, or leave your work phone at home, forget about it. If you think you're hiring on and staying in one place and progressing in your career you can forget that too.

    Advice to Management

    NA


  2. Track Foreman

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Track Maintenance Foreman in Philadelphia, PA
    Former Employee - Track Maintenance Foreman in Philadelphia, PA

    I worked at Norfolk Southern full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Regular work schedule; 7;00 am to 3:30 pm five days a week.
    Great benefits.
    Good pay, with overtime available.

    Cons

    Upper management almost never hires and never has enough people to to the jobs correctly.
    Local management is inexperienced and ill-prepared.
    Local management tends to play favorites.

    Advice to Management

    Management needs to recognize the need to hire more people to do the job, and recruit better local middle management.


  3. You won

    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager

    I worked at Norfolk Southern

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay
    Job security
    Good location(all I could think of)

    Cons

    Terrible scheduling
    Incompetent bosses
    Nepotism
    Mundane work

    Advice to Management

    Start over


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. My Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Signal Maintainer in New Orleans, LA
    Current Employee - Signal Maintainer in New Orleans, LA

    I have been working at Norfolk Southern full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good pay, slightly above average benefits, and excellent retirement.

    Cons

    Always on call. The job tears into most if not all of your personal life. It's next to impossible to have family time. Also, I have some issues with some safety practices.

    Advice to Management

    Sit down at a table with your employees. Find out what our concerns are and meet with us on a reasonable negotiation.


  6. Helpful (2)

    Revenue Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    There are many careers to branch into and they are willing to allow people to experience things that they are not currently trained in. There is also a pension.

    Cons

    This is a male dominated environment that has an aged corporate culture. The management team is trying to change that environment but it is difficult with over 30k employees.

    Advice to Management

    Give people a chance to be themselves although they might be different from you. Thinking outside the box is not a bad thing and can yield different results.


  7. Good Place for a Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good management-level training program that successfully introduces new hires to the railroad industry. Great benefits and pay, and many opportunities to learn and expand your career.

    Cons

    Upper management can sometimes be naïve to how working conditions are in departments across their Company. Sometimes candidates for promotions that look good on paper are promoted before candidates that truly know the job.

    Advice to Management

    My advice to management would be to do what you can to better understand the working environment at all levels of the organization. Do not put blinders on and imagine that everyone is happy.


  8. Transportation department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainmaster
    Current Employee - Trainmaster

    I have been working at Norfolk Southern (More than 5 years)

    Approves of CEO
    Approves of CEO

    Pros

    Good pay and benifits, solid employment, opportunities for advancement

    Cons

    Male dominated absolutely no work/life balance not even in the least bit.


  9. Good company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norfolk Southern full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent pay, opportunity to advance, good benefits

    Cons

    Have to be willing to move a lot.


  10. Test relays at signal and crossing locations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Signal Test Man in Fort Wayne, IN
    Current Employee - Signal Test Man in Fort Wayne, IN

    I have been working at Norfolk Southern full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Decent health care benefits. 401k, Retirement. Good normal working hours. Freedom to plan your own work day.

    Cons

    A lot of new supervisors are being hired right out of college with no experience. On call 24/7.


  11. A Fun Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inter-modal Systems Co-op in Norfolk, VA
    Former Employee - Inter-modal Systems Co-op in Norfolk, VA

    I worked at Norfolk Southern

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good pay for an internship.
    Great opportunities after graduation.
    Great Learning opportunities.
    Everyone seemed to enjoy their jobs.

    Cons

    Allow the interns to get more involved with everyday operations and projects.

    Advice to Management

    Keep the co-op program alive, it was a great experience.



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