Norfolk Southern Reviews

Updated July 30, 2015
43 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
18 Ratings

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 10 reviews)

Cons
  • Work life balance is horrendous (in 8 reviews)

  • They expect you to bleed railroad 24/7 (in 9 reviews)

More Pros and Cons

43 Employee Reviews

Sort: Popular Rating Date
  1. I really want to love it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (More than 8 years)

    Pros

    If you can stick it out for the long haul, you receive a pension and RR retirement. Historically, they have never laid off mgt employees. Fascinating, complex industry. The leadership is making efforts to change the culture. Wick Moorman is truly charming and genuine CEO.

    Cons

    Old school culture in spite of efforts to change the culture. Although it has gotten better, you may be moved to a new job and/or work location with no input - at least within some departments. Many jobs require frequent travel or nontraditional work hours.


  2. My Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Signal Maintainer in New Orleans, LA
    Current Employee - Signal Maintainer in New Orleans, LA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Norfolk Southern full-time (More than 3 years)

    Pros

    Good pay, slightly above average benefits, and excellent retirement.

    Cons

    Always on call. The job tears into most if not all of your personal life. It's next to impossible to have family time. Also, I have some issues with some safety practices.

    Advice to Management

    Sit down at a table with your employees. Find out what our concerns are and meet with us on a reasonable negotiation.


  3. Helpful (2)

    Revenue Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Norfolk Southern full-time

    Pros

    There are many careers to branch into and they are willing to allow people to experience things that they are not currently trained in. There is also a pension.

    Cons

    This is a male dominated environment that has an aged corporate culture. The management team is trying to change that environment but it is difficult with over 30k employees.

    Advice to Management

    Give people a chance to be themselves although they might be different from you. Thinking outside the box is not a bad thing and can yield different results.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Data warehouse architect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Warehouse Architect in Atlanta, GA
    Current Employee - Data Warehouse Architect in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company pays on time. There is some work hours flexibility but no remote work. No overtime work is required.

    Cons

    No remote work. Currently very unstable for contractors. The company is moving to work only with offshore vendors for IT

    Advice to Management

    Managers do not have technical background and usually take decisions that jeopardize the projects. Company should have an enterprise data governance.


  6. Micro Management at Norfolk Southern IT Dept

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - IT Consultant in Atlanta, GA
    Current Contractor - IT Consultant in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Norfolk Southern as a contractor (More than a year)

    Pros

    Steady Paycheck Location (If you like downtown)

    Cons

    1) Working Environment - open desk setup, with desk located near bathroom and break rooms, constant noise and people staring at your monitor. 2) Strange rules - must announce by email when you are late, when you are leaving for Dr appointment, etc....., also buying gift for boss is a part of NS culture. Employees must clean break rooms, janitors do nothing. 3) Must clock in/out. small deviation from hrs will lead to termination for contractors, Huge difference between contractors and employees. Employees are always gone. 4) Fitting in is more important than being smart

    Advice to Management

    Provide better working environment


  7. Helpful (1)

    Work-Life balance nonexistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant TRAINMASTER
    Former Employee - Assistant TRAINMASTER
    Doesn't Recommend
    Negative Outlook

    I worked at Norfolk Southern full-time (More than a year)

    Pros

    The pay is good, and the work is fulfilling sometimes - a tough operational puzzle always feels good when you crack it. Putting a plan in place and seeing it's execution through a tough challenge was exciting. Making snap decisions, and always doing something were a plus.

    Cons

    Work/life balance basically doesn't exist. You might be on call 12-24 hours/day on top of your regular shift, or you might be working 5 12s shiftwise through the week. This is very location dependent. Internal politics are very, very strong. UNIONS.

    Advice to Management

    De-silo the company, ensure a work/life balance particularly for the operations supervisors, do not demand things that are logistically impossible (how can we run trains on time with a badly depleted locomotive fleet?), plan staffing decisions on both the union and non-union sides better, and allow the operations department supervisors - particularly transportation - to focus on moving freight instead of being rule-check dummies.


  8. Former employee.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company has good benefits. Retirement was very good.

    Cons

    Management was the worst I had ever worked for.


  9. Good company, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrician in Atlanta, GA
    Current Employee - Electrician in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Pay and benefits are good. You get to work with a lot of talented people that can teach you a lot.

    Cons

    Hours and off days can be rough. There is not a good quality of life and management knows it but does not care to change it. Most employees are miserable and resent management but because most do not have any higher education they cannot find a better job.

    Advice to Management

    Quit micro managing people. If you treat your employees better they will work hard, if not then NS will always be the smallest class 1 railroad.


  10. Operations Supervisor Trainee/MW&S

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor Trainee in Macon, GA
    Current Employee - Operations Supervisor Trainee in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (Less than a year)

    Pros

    Decent Benefits and good for college graduates with no experience.

    Cons

    Poorly organized, micromanaged, long hours, and almost half of your monthly pay comes out in taxes and railroad retirement.

    Advice to Management

    It would benefit the OJT program if the trainee had only one or two trainers and was able to do the job without upper management interfering by adding more work and silly progress reports.


  11. Comm and Signals Intern

    Former Intern - Comm and Signals
    Former Intern - Comm and Signals
    No opinion of CEO

    I worked at Norfolk Southern as an intern

    Pros

    Paid great, easy job. You can get away with not doing much, so if that is the type of job you are looking for definitely check this one out. Benefits are great and salary is great. A lot of ability to gain a lot of money quick.

    Cons

    Everyone talked about how much they hated the job and how they wanted to quit. I didn't like the environment because of the negative attitude. Wasn't kept busy.

    Advice to Management

    For interns make sure that they have something to do all the time. Make sure supervisors are keeping them busy. Make sure there is actual engineering opportunities for interns.



Showing 43 of 252 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.