Norfolk Southern Reviews

Updated October 24, 2014
Updated October 24, 2014
112 Reviews
3.5
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
71 Ratings

Review Highlights

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 9 reviews)


Cons
  • Work life balance is horrendous (in 8 reviews)

  • Plus the supervisors are on call 24/7 except for every other weekend (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    conductor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time (less than an year)

    Pros

    money retirement just a great all around company

    Cons

    work long hours. but paid great for them

    Advice to ManagementAdvice

    they doing a great job

    Recommends
  2.  

    Great company to work for.. Lots of opportunities to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Norfolk Southern full-time (more than 5 years)

    Pros

    NS is a growing company and has great opportunities for growth inside and outside your group. Also technical and non technical growth is encouraged.
    People are very helpful.

    Cons

    Pay is definitely on the lower side.
    Transparency is lacking across departments especially when it comes to sharing data and insights.

    Advice to ManagementAdvice

    Need better integration and synergy across groups.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Experance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Pros

    Fun Train Culture, Good people ,Great Benefits.

    Cons

    Parking is not Covered by the Company, No real help of how to best get hired on later.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Associate Technology Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Technology Analyst in Atlanta, GA
    Current Employee - Associate Technology Analyst in Atlanta, GA

    I have been working at Norfolk Southern full-time (more than an year)

    Pros

    Very Stable Company. Definitely room for growth. The salary is a little low compared to other companies, but has a great benefits package. This is a great company for a young entry level employee that will stay with one company.

    Cons

    Not a good company for older employees, because you need to put in 30 years to get a good retirement package.

    Advice to ManagementAdvice

    Need to institute proper documentation, requirements gathering.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Transportation Intern Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Intern in Norfolk, VA
    Current Employee - Transportation Intern in Norfolk, VA

    I have been working at Norfolk Southern as an intern (less than an year)

    Pros

    Great Benefits. Great, friendly people for the most part. A lot of company officers are retiring which gives plenty of room for upward mobility.

    Cons

    The hours are extremely demanding. There is a definite "us vs them" mentality between company officers and the Unionized employees. Many employees, even if they're friendly, carry a large slice of negativity which can be contagious.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company for young professionals. Plenty of upward mobility for young managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Atlanta, GA
    Current Employee - Assistant Manager in Atlanta, GA

    I have been working at Norfolk Southern full-time (more than 3 years)

    Pros

    Company is making large efforts to improve company culture. Competitive salaries and benefits. It's easy to gain industry knowledge and relationships that can be leveraged outside of the company.

    Cons

    NS is a 24/7 operation. Several jobs are subject to shift work, no holiday's off, being on call, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Trainmaster

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Pros

    Great pay and benefits. Work inside and out.

    Cons

    Long hours. Work nights and weekends and holidays. Quality of life sucks. Anything and everything is your fault.

  9. 1 person found this helpful  

    Use to be great but getting worse by the year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - One Thats Rumored to BE Contracted Out in Elkhart, IN
    Current Employee - One Thats Rumored to BE Contracted Out in Elkhart, IN

    I have been working at Norfolk Southern (more than 10 years)

    Pros

    Descent benefits until healthcare started going south. Decent pay until taxes went thru the roof.

    Cons

    Deductibles on any hospital visits are way high. Of course someone has to pay for everyone thats getting free healthcare now. Norfolk Southern loves there contractors and would love to get rid of all there employees and just contract all the work out so as a worker you never really know how long your going to have a job. Morale is usually very low among employees because of the constant worries of contractors coming in also.

    Advice to ManagementAdvice

    Quit trying to contract everyones jobs out and take care of the employees you have already. Workers that have been out there for 15 -40 years working injury free and helping you be the safest railroad in the country and then you just want to stick it to them and bring in a contractor to do there job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Its all about who likes you!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Norfolk, VA
    Former Employee - Manager in Norfolk, VA

    I worked at Norfolk Southern full-time (more than an year)

    Pros

    Norfolk Southern is a great organization. I gained invaluable experience and knowledge about the freight rail industry, and had an AWESOME supervisor.

    Cons

    Expect to be under paid by about $20K compare to other railroads for the same job. There is absolutely NO opportunity for growth and advancement at Norfolk Southern. Only lateral moves with minimal pay raise. Many in the HR Department are unqualified. and try to "wing it". I am EXTREMELY grateful for the opportunity that Norfolk Southern me, but I have no regrets in leaving. The experience helped me land my DREAM JOB.

    Advice to ManagementAdvice

    Promote employees based on their merits and hard work.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Decent company, but depends on your position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - C&S in Toledo, OH
    Current Employee - C&S in Toledo, OH

    I have been working at Norfolk Southern as an intern (less than an year)

    Pros

    They generally treat their employees well, and have great retirement benefits. They train you and have opportunities to move up in the company.

    Cons

    They make you travel a ton, or at least can make you travel a lot. Plus the supervisors are on call 24/7 except for every other weekend. They make you work a ton and have a lot of BS to go through. Poor work-life balance. It seems like the longer employees are on the railroad, the unhappier they are.

    Advice to ManagementAdvice

    Stop micromanaging. Most people know what they're doing so you don't need to breath down their necks and check up on their work constantly.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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