Norfolk Southern Reviews

Updated August 31, 2015
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204 Employee Reviews

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  1. Above Average

    Current Employee - Assistant Manager in Roanoke, VA
    Current Employee - Assistant Manager in Roanoke, VA

    I have been working at Norfolk Southern (More than 3 years)

    Pros

    Strong, stable company, professional atmosphere

    Cons

    Closing Roanoke office, relocating to Atlanta, GA


  2. Tough area

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good retention, Good Benefits, Excellent outdoor work

    Cons

    Pay raises not keeping up with agreement employees. Processes outdated with new technology.

    Advice to Management

    Listen to your people.


  3. Web

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Norfolk Southern (More than 5 years)

    Pros

    The people are great and the benefits are comparable to other companies of this size. If you enjoy traveling, you definitely get the opportunity to do so. The culture and values are phenomenal within NS.

    Cons

    The salary is not really on point with other corporations of this size. I feel the human resources department needs to up their game in the future or face a potential outflux of millennials, who tend to be less tolerant of salary problems and will likely move on to bigger and better things. There is a large sense of the haves and have-nots within this organization and huge disconnect between upper management salaries vs. middle and lower management..


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  5. Helpful (1)

    Terminal Trainmaster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainmaster
    Current Employee - Trainmaster
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (More than a year)

    Pros

    Good pay, Great benefits, a smart time to enter the railroad industry

    Cons

    Slow to change, terrible hours and no overtime. Negative attitudes all around. Union vs. management still an issue

    Advice to Management

    If you hire more people and cater to having a higher quality of life for employees, the turnover rate won't be so high


  6. Senior Java Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Atlanta, GA
    Current Employee - Senior Developer in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than 3 years)

    Pros

    Very little internal politics, meetings are few and manager is smart and knowledgeable. Manager is understanding and flexible.

    Cons

    Technologically company is behind the curve, resistant to change and slow to adopt new technology. Management is stingy when it comes to purchase tools. No development process exists.

    Advice to Management

    Allow more experimentation, adopt a development SDLC and update the development system by adopting new technology like continuous integration, bug tracking software, etc.


  7. Craft to management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Norfolk Southern full-time

    Pros

    NS has a competitive salary and a very nice retirement plan. Their RFE management training program has a couple of extra salary raises over the 1st year and a half.

    Cons

    The senior management recently put forth a lot of money and effort towards a "culture change". Sadly, once it left corporate its sincerity is lacking. It's a very exhausting job. People that do well here are good a maintaining a negative state of mind. It's not for the optimistic, encouraging or positivity driven.


  8. Track Foreman

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Track Maintenance Foreman in Philadelphia, PA
    Former Employee - Track Maintenance Foreman in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Norfolk Southern full-time (More than 10 years)

    Pros

    Regular work schedule; 7;00 am to 3:30 pm five days a week. Great benefits. Good pay, with overtime available.

    Cons

    Upper management almost never hires and never has enough people to to the jobs correctly. Local management is inexperienced and ill-prepared. Local management tends to play favorites.

    Advice to Management

    Management needs to recognize the need to hire more people to do the job, and recruit better local middle management.


  9. You won

    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay Job security Good location(all I could think of)

    Cons

    Terrible scheduling Incompetent bosses Nepotism Mundane work

    Advice to Management

    Start over


  10. Money isn't everything

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations and Service Support Representative in Atlanta, GA
    Former Employee - Operations and Service Support Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Norfolk Southern full-time (Less than a year)

    Pros

    Money. That's about it. And they have pretty good benefits.

    Cons

    Negative work environment. The employees here are rude and bitter. Management is aware and they will quickly tell you that they can get 100 more people to fill in your spot. Everything is unorganized and everyone will tell you to get run off insurance. Its crazy. Not a career.

    Advice to Management

    Please make changes. Some of your seniority employees will run off the new employees.


  11. Helpful (3)

    College Graduates Stay Away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Foreman
    Current Employee - General Foreman
    Doesn't Recommend
    Negative Outlook

    I have been working at Norfolk Southern full-time (More than 5 years)

    Pros

    They try to sell you on the retirement benefits and that they have an aging work force. They are hiring management trainees like crazy because they can not keep young talent. They treat you poorly and expect you to suck it up. They expect you to up and move for every promotion.

    Cons

    Stay away from this company! Toxic work environment. NS is of the opinion they own you. NS doesn't care about your personal life. 60 plus hour work weeks are the norm. You do not get any holidays off. You do not get any comp. time off. When you start you will be on off shifts (Third/Second) with Tuesday/Wednesday rest days for years. The operating departments are always playing the blame game rather than actually trying to solve problems. Upper management only cares about rules checks instead of moving freight!

    Advice to Management

    Treat your management staff better don't just talk about it actually do it!



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