Norfolk Southern Reviews

Updated July 30, 2015
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137 Employee Reviews

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  1. Good company, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrician in Atlanta, GA
    Current Employee - Electrician in Atlanta, GA

    I have been working at Norfolk Southern

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Pay and benefits are good. You get to work with a lot of talented people that can teach you a lot.

    Cons

    Hours and off days can be rough. There is not a good quality of life and management knows it but does not care to change it. Most employees are miserable and resent management but because most do not have any higher education they cannot find a better job.

    Advice to Management

    Quit micro managing people. If you treat your employees better they will work hard, if not then NS will always be the smallest class 1 railroad.


  2. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable, great training, pay is decent

    Cons

    horrible hours, and good ol' boy system still in place


  3. Helpful (5)

    Quality, conservative company...but fading

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Engineer in Atlanta, GA
    Current Employee - Technology Engineer in Atlanta, GA

    I have been working at Norfolk Southern full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    railroad retirement plan is superior to social security. very stable employer. above average pay. good benefits (but they are fading fast). For those who are lazy and have a high sense of entitlement, unfortunately, NS won't fire you.

    Cons

    railroad retirement makes it difficult to leave. they are cutting benefits each year. health care probably gone in a year or two. poor performers paid abt same as top performers. Top executives grant themselves the company college scholarships.

    Advice to Management

    Reward based on performance. Get rid of bottom 5-10% would make a very efficient machine.


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  5. Operations Supervisor Trainee/MW&S

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor Trainee in Macon, GA
    Current Employee - Operations Supervisor Trainee in Macon, GA

    I have been working at Norfolk Southern full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent Benefits and good for college graduates with no experience.

    Cons

    Poorly organized, micromanaged, long hours, and almost half of your monthly pay comes out in taxes and railroad retirement.

    Advice to Management

    It would benefit the OJT program if the trainee had only one or two trainers and was able to do the job without upper management interfering by adding more work and silly progress reports.


  6. Yard Worker

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Pros

    Railroad you out if give them slight reason.

    Cons

    There is a backstabber in supv


  7. Norfolk Southern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Co-Op in Atlanta, GA
    Current Employee - IT Co-Op in Atlanta, GA

    I have been working at Norfolk Southern

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good pay scale for Co Ops and working on real life projects

    Cons

    Sometimes when projects are done, you are just sitting around.


  8. train

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Railroad Conductor in Savannah, GA
    Current Employee - Railroad Conductor in Savannah, GA

    I have been working at Norfolk Southern full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    none, the shifts are terrible.

    Cons

    shifts are terrible, pay is a joke.

    Advice to Management

    relax


  9. Helpful (3)

    Management Trainee - Network and Service Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norfolk Southern full-time

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Department Rotations and traveling in the first part of the program; food, hotel paid for Salary Retirement Business is good Responsibility

    Cons

    They took away the Department rotations and traveling during the program Office Culture: Very negative. If you ask someone how their day is going, common answers are "Another day in paradise..." or "X years until retirement" or "You know. Just another day." Managers talk bad about some of the reps' capabilities and personal lives behind their backs. You'll be in a cubicle all day. If you are in the OSS department, you can be working 12 hour shifts, 6p-6a or 6a-6p or sometimes both in the same week. You will also have to work weekends and holidays. So when you divide your salary by the number of hours, it isn't worth it. If you value family, don't work here; especially if you would be relocating. You won't be able to go home for holidays. Work also comes home with you, as you have a cell phone and have to answer and review emails throughout the night. Expect to get 500 emails a day, literally. There are easier ways to make the same amount of money by working less. OSS provides opportunity to grow and move up in the company. If you work in NCSC, you will not be able to move up as fast if at all. The managers try to keep them down there instead of trying to advance them. Many people come from "railroad families." So if someone introduces you to someone important in the office they say, "This is ______. Her grandfather was a conductor on the Piedmont Division." That can get annoying. Company Values: Retirement- When it comes down to it, retirement is what keeps people there. Safety- They take their safety values too far in the office. For example: you have to knock on the door to enter the public restrooms on each floor. This isn't such a big deal, but its just kind of strange to report a paper cut or bug bite. New CEO coming in. Lots of changes. They closed down the building in Roanoke. I approve of Wick, not happy with Squires so far. Work here if you want to work really hard for a good retirement. Don't work here if you care about family values or want a nice work culture.

    Advice to Management

    Needs more direction.


  10. Helpful (2)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Altoona, PA
    Current Employee - Anonymous Employee in Altoona, PA

    I have been working at Norfolk Southern full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Compensation and benefits are good as to be expected by a major railroad company.

    Cons

    Working in operations is a terrible quality of life. Relocating to less that desirable locations, endless hours, terrible upper management that needs a serious rework. I have never been more disrespected in my life than I had when I started working in operations. Depending on where you are placed out of your initial training will define your career from there forward. Promotions are NEVER what you know, it is who you know and how long you have been with the company. Experience and knowledge mean nothing.


  11. Helpful (2)

    Incompetent mid-upper management, but lots of interesting opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee
    Former Employee - Management Trainee

    I worked at Norfolk Southern

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is good for managers- start $60K out of college

    Cons

    Travel- always on the road Your experience depends on who your manager is. If you have an incompetent manager, it's not worth it You will be moved around a lot for no reason

    Advice to Management

    Think about why there is poor retention in new management. Actually try to solve it- don't just say "it's the railroad" or toss it up to the fact that its a 24/7 business operation



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