Norfolk Southern

www.nscorp.com

Norfolk Southern Reviews

Updated January 26, 2015
Updated January 26, 2015
124 Reviews
3.4
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
76 Ratings

Review Highlights

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 10 reviews)


Cons
  • Work life balance is horrendous (in 8 reviews)

  • Plus the supervisors are on call 24/7 except for every other weekend (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent company, but depends on your position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - C&S in Toledo, OH
    Current Employee - C&S in Toledo, OH

    I have been working at Norfolk Southern as an intern (less than a year)

    Pros

    They generally treat their employees well, and have great retirement benefits. They train you and have opportunities to move up in the company.

    Cons

    They make you travel a ton, or at least can make you travel a lot. Plus the supervisors are on call 24/7 except for every other weekend. They make you work a ton and have a lot of BS to go through. Poor work-life balance. It seems like the longer employees are on the railroad, the unhappier they are.

    Advice to ManagementAdvice

    Stop micromanaging. Most people know what they're doing so you don't need to breath down their necks and check up on their work constantly.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Nepotism Southern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at Norfolk Southern full-time (more than a year)

    Pros

    Fascinating industry; good retirement benefits; credible efforts to ensure employees understand the business, regardless of their function.

    Cons

    It's all about whom you know. Thoroughly unqualified people in leadership roles -- not only do they lack functional expertise, but they get away with behaving in ways that run completely counter to the values that NS supposedly holds dear. (HR is probably the worst offender in this space, believe it or not.) Abrasiveness, finger-pointing, lack of perspective regarding work-life balance and how anyone could possibly want to spend time with their families are the norm. If you're a CYA expert with friends in the right places, this is the company for you.

    Advice to ManagementAdvice

    Don't use HR as a dumping ground for members of the good ol' boys club who are looking for a place to land. Try to remember that screaming, naked hostility and lack of work-life balance rarely bring out the best in people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good pay - backwards culture in regard to strategy and operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations and Support Manager in Atlanta, GA
    Former Employee - Operations and Support Manager in Atlanta, GA

    I worked at Norfolk Southern full-time (more than 5 years)

    Pros

    Room for growth due to retirements and aging management workforce. Great benefits. Require a lot of time in operations jobs (trains run 24/7)

    Cons

    Some very antiquated systems and processes making it difficult to stay motivated.

    Advice to ManagementAdvice

    Focus on trying to fix the misalignment of top management and company strategy. Bureaucracy makes change impossible.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company for young professionals. Plenty of upward mobility for young managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Atlanta, GA
    Current Employee - Assistant Manager in Atlanta, GA

    I have been working at Norfolk Southern full-time (more than 3 years)

    Pros

    Company is making large efforts to improve company culture. Competitive salaries and benefits. It's easy to gain industry knowledge and relationships that can be leveraged outside of the company.

    Cons

    NS is a 24/7 operation. Several jobs are subject to shift work, no holiday's off, being on call, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Norfolk Southern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Op in Atlanta, GA
    Current Employee - Co-Op in Atlanta, GA

    I have been working at Norfolk Southern as an intern (more than a year)

    Pros

    Great company to work for! They take care of you.

    Cons

    Upper Management is a little stand offish

    Advice to ManagementAdvice

    Interact with the employees more!

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Operations Research intern- Software development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operation Research Interm in Atlanta, GA
    Former Employee - Operation Research Interm in Atlanta, GA

    I worked at Norfolk Southern as an intern (less than a year)

    Pros

    Got a very good experience Working at Norfolk. Training is not exclusively provided. But, I was given materials to prepare. Friendly co- workers.

    Cons

    Initial system setup process will be very late.They will not convert your employment to full time until you are a green card holder.

    Advice to ManagementAdvice

    No advice

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Was able to provide funds to take care of me and my family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Clerk in Atlanta, GA
    Former Employee - Accounting Clerk in Atlanta, GA

    I worked at Norfolk Southern full-time (more than 10 years)

    Pros

    Meeting and working with people who were team players, and gaining a life long friendship with them. #NScoworkersarefriendsforlife

    Cons

    Little or no training in the department, and never given a test, with scores to determine which skills employees are lacking. They will disqualify without notice, and tell you less than 1 hour that you are scheduled to work another shift.

    Advice to ManagementAdvice

    When discipline your employees for errors; explain the way to prevent them or how to correct them, instead of wanting to fire someone. Remember the non-agreement employees have the chance to learn the agreement employees job, but the agreement employees are not given the chance to learn the job of the non-agreement, and how it relates to their job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Nothing impressive but a good salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Atlanta, GA
    Current Employee - Supervisor in Atlanta, GA

    I have been working at Norfolk Southern full-time (more than 3 years)

    Pros

    Very good Benefits package that includes pension (one that you may not live to enjoy), sustainability, flexibility (depends on the department), good management trainee program, and

    Cons

    nepotism, nepotism, nepotism. Impossibly rude and disgustingly ill mannered managers are rewarded rather than disciplined. Manage through fear. NO work/life balance for most.

    Advice to ManagementAdvice

    How do you continuously develop great talents and allow them to slip through your fingers? Other organizations are enjoying the fruits of your labor. DO SOMETHING!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good place to learn at-great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DW/BiCo-Op in Atlanta, GA
    Former Employee - DW/BiCo-Op in Atlanta, GA

    I worked at Norfolk Southern as an intern (less than a year)

    Pros

    The people are super there. While there are the occasional 'pains, most of the employees are wonderful. A great place to work from the benefit standpoint too, if you are an employee. Work there and retire happy.

    Cons

    Management style is stiff. Hard to get things done from start to finish as different groups will handle parts of a project so you never see the whole thing done

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Transportation Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Management Trainee in Louisville, KY
    Former Employee - Transportation Management Trainee in Louisville, KY

    I worked at Norfolk Southern full-time (more than a year)

    Pros

    Pros: Opportunities for Advancement, Flexibility

    Cons

    Cons: Personal Growth, Training, Work-Life Balance

    Advice to ManagementAdvice

    Allow trainees opportunity to grow, avoid restrictions, and stress to upper management about disadvantages of micro managing.

    Recommends
    Positive Outlook
    Approves of CEO

Norfolk Southern Photos

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Dalton CP

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