Norfolk Southern

  www.nscorp.com
  www.nscorp.com
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Norfolk Southern Reviews in Roanoke, VA

104 Reviews
3.4
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
65 Ratings

Review Highlights

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • Great pay, solid support, unlimited ability to progress your career if you work hard (in 8 reviews)


Cons
  • Work life balance is horrendous (in 6 reviews)

  • They expect you to bleed railroad 24/7 (in 8 reviews)

More Highlights

5 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I loved interning at NS. The people were great and the work was challenging. I learned a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Intern  in  Roanoke, VA
    Former Employee - Tax Intern in Roanoke, VA

    I worked at Norfolk Southern as an intern for less than a year

    Pros

    The people are amazing. They are nice and helpful. It felt like a family.
    They allow you to work on a lot of different things so you can learn as much as possible in your time there.
    Always willing to help and answer questions.

    Cons

    They don't have an intern "program" so sometimes it takes a while to find a project for you to work on.

    Recommends
  2. 2 people found this helpful  

    Non family friendly completely money focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Locomotive Engineer  in  Roanoke, VA
    Current Employee - Locomotive Engineer in Roanoke, VA

    I have been working at Norfolk Southern full-time for more than 10 years

    Pros

    Health Insurance was good for the first few years when we had no co pay, then we started paying 300+ a month for it. Descent pay check ,

    Cons

    Worked on call 24 hours a day 7 days a week, all weekends and holiday's, with no extra pay for working holiday. No time at all for family, they called you back to work after 10 hours rest, and you spent from 36 to 40 hours gone at a time. 120+ days a year in a hotel room. No where near enough pay for every thing you sacrifice. They always find a way to beat you out of your bonus's and you never got a pat on the back for working your hind end off. Always hiding in the bushes trying to catch you breaking a rule. Management at the local level was terrible. Twelve years of this and I called it quits!

    Advice to ManagementAdvice

    Give a fellow a Pat on the back once in a while, all we ever get is the negative. The only time you see a Supervisor was to tell you how you needed to do more and do better. Hire people in management that have a clue, the college grads you hire right out of college know nothing about the railroad, and they are suppose to be able to help you and 99% of the time I had forgotten more than they even knew about railroading!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Old School but great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor/Yardmaster  in  Roanoke, VA
    Current Employee - Supervisor/Yardmaster in Roanoke, VA

    I have been working at Norfolk Southern full-time for more than 3 years

    Pros

    This company offers good benefits/retirement.

    Cons

    Extremely long work hours with very little time off.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Roanoke, VA
    Current Employee - Anonymous Employee in Roanoke, VA

    I have been working at Norfolk Southern

    Pros

    Benefits, pay, vacation, stable work.

    Cons

    Some clerical personnel are very lackadaisical and to stuff on their own time.

    Advice to ManagementAdvice

    Take care of the people that do their jobs and find new people to replace the ones that don't.

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    Norfolk Southern offers great career opportunities, but demands a lot in return.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Miscellaneous Billing Clerk  in  Roanoke, VA
    Current Employee - Miscellaneous Billing Clerk in Roanoke, VA

    I have been working at Norfolk Southern

    Pros

    It's a stable, profitable company with tremendous career potential, good pay, and great benefits. The retirement plan is excellent (Railroad Retirement is better funded and more secure than Social Security, and the 401K plan has many good options all of which receive 30% immediate employer matching). They are also the safest railroad to work at, with all departments maintaining a safety focus at all times.

    Cons

    For some employees, including unionized clerical workers like me, there remains a private life outside of work. However, for NS and most railroads, the general attitude is to have as few employees as possible. They will overload you with work and expect you to get it all done even if you stay late consistently and/or work weekends. The company also has not yet adopted a progressive, team-based model of business; it retains a very heirarchical, structured, individualistic approach to work.

    Advice to ManagementAdvice

    Money isn't everything when it comes to job satisfaction. Compensation should be connected to performance, but employees who have lives outside of work (especially families) should be given opportunities and treated with respect. Also, NS is missing out on many other intrinsic rewards that could be attained with a more team-based model of business.

    Recommends
    Approves of CEO

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