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James D. Johnson
I worked at Norgren full-time for less than a year
Pros – The company is very diverse culturally. There are so many different languages spoken and people are open to multicultural friendships. There is also plenty of opportunity to move up in the company, as long as you can communicate effectively in English. The jobs themselves are also not extremely difficult and the people who don't stay long are those don't like tedious tasks.
Cons – The ten hour days are sometimes daunting if you are assigned to a tedious task. Also at times there is unexpected mandatory overtime that can cut into personal time at home with family. Some people complain that minimum wage isn't enough pay for such long days.
Advice to Senior Management – When temporary employees are let go, break it to them in private instead of in front of their fellow workers. Feelings can get hurt easily, especially for some who may have had a rough trial period and taken the experience hard anyway.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-07-25 23:18 PDT
2 people found this helpful
I have been working at Norgren full-time for less than a year
Pros – Remodeled Office and the benefits are as you would expect,
Cons – 1. Incredibly high employee turn over. There a 2 types employees at Norgren Ones that are 10 years or so away from retiring and can't afford to leave and the others come and go monthly. Norgren is only my 4th employer and Ive never seen turnover like this. Its kinda sad actually.
2. Low salaries and laughable excuses from management why no raises for anyone. I had multiple conversations with sales reps that I worked with most were resigning due to crazy expectations and no increases and unbearable micro-management
3. Disengaged employees. Nice people but after working there a month you figure out everyone is going through the motions or already looking for another job. I guess this is due to low salaries and high turnover. You never get to know anyone other than the people stuck there until they retire and they complain on a daily basis. What ever position you are hired for will be the one you stay in unless someone retires. The low employee morale is enough to make you take your lunch and never come back
4. Deliveries, This one is mind blowing. If you are in sales or customer service you are afraid to answer your phone whenever it rings so you just let it go to voicemail instead of getting yelled at for 8 hours a day because we can't meet delivery times after we have told customers it would be there and changed the dates on them 4 or 5 times. I have never in my career seen such hatred from a customers perspective. Can t say I blame them Now try and sell to these people, yah right.. Management says they are working on it. :)
5. Technology, this is the topper, its the biggest joke I have ever seen, you realize very quickly you work for an old fashioned manufacturing company. All of the systems are so dated there isn't even a manual for it. Yu have to watch other employees, but everyone is so new due to turnover you left looking at each other and shaking your heads. Training is a joke, mainly because they need your help everyone is at least a day behind in emails due to irate customers and there is no system to get them a date you have to email our location in Mexico. I wouldn't dare tell a customer that they are already pissed off and there is no way they would ever believe it. I couldn't believe it myself.
6. I could go on and on but I think you get the point. When you are working in this dysfunction you forget how normal companies operate. Like so many before me, I have found another job one I see myself at for a very long time. They pay very well, everyone here truly likes being here and you can tell since there is little to no turnover. I am not afraid to pick up my phone when it rings, my new company actually believes the customer is the #1 priority.
Advice to Senior Management – Treat employees like adults, stop mice-managing, upgrade technology, start caring about your customers and stop taking advantage of your employees. Find a way to increase morale and reduce the crazy high turnover
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-24 09:39 PDT
I worked at Norgren
Pros – fair company to work for
Cons – managers sometimes under pressure which is passed to the chain
2011-07-19 05:50 PDT
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