Norms Restaurants Reviews

Updated July 10, 2015
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10 Employee Reviews

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  1. I enjoyed working with the customers that came into eat at our establishment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Lakewood, CA
    Former Employee - Server in Lakewood, CA

    I worked at Norms Restaurants part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Customers, other employes, flexible scheduling, positive atmosphere.

    Cons

    management showed favoritism, unfair scheduling, did not address problems adequately, racism, management was rude.

    Advice to Management

    Be fair. Speak English when a person doesn't understand Spanish,


  2. Just Dont

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Riverside, CA
    Former Employee - Stylist in Riverside, CA

    I worked at Norms Restaurants

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Easy to bond with regular customers - they were definitely the highlight as well as a few long term servers there

    Cons

    Management was a joke. Practically 0 training, chaotic atmosphere and they were for some reason tolerant and/or oblivious to extremely rude and unprofessional behaivor that was commonly displayed to a number of customers AND fellow coworkers by their own staff. No guidance. Especially if youre new to the restaraunt industry. Management preffered intimidation to communication and aside from saying goodbye to a small handful of genuinley good-hearted employees, quitting after 10 months was the best move ever.

    Advice to Management

    Make your employees feel more valued. In my experience, when I am treated well as an employee, it's motivation to work hard and spread good vibes. Because the environment always felt disorganized, stressful, chaotic and lacking of support, working at Norm's was more about just surviving my shift...


  3. Lack of flexibility

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norms Restaurants part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great tips and fun coworkers

    Cons

    Management needs a lot of Improvement

    Advice to Management

    Hire new managers that are qualified


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not a Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Professional in Fullerton, CA
    Former Employee - Management Professional in Fullerton, CA

    I worked at Norms Restaurants (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great place to work if you are used to just figuring it out on you own. The management is so under skilled all my managers did not even know how to operate a word or basic excell computer program. The cleanliness is less than desirable. Training is a funny thing because the boast a great program but never follow thru. Managers just operate by fear and intimidation. Overall a very stressful place to work.

    Cons

    No structure and consistency during workday

    Advice to Management

    Just work at managing not intimidating staff.


  6. Great Company and good money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norms Restaurants

    Recommends
    Recommends

    Pros

    Based on which restaurant you are out of, the staff is great and so is management. It gets hectic during peak hours, but expected in the food industry.

    Cons

    When other staff call out, you can get stuck there beyond your shift (but make extra money!)


  7. I loved this place!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Anaheim, CA
    Former Employee - Hostess in Anaheim, CA

    I worked at Norms Restaurants part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great training, great co-workers, everyone is so helpful !

    Cons

    Hours unexpectedly get cut under 20 a week after holidays.


  8. Discriminators with empty promises. Popularity and Beauty, over Experience and quality customer service......

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norms Restaurants

    Pros

    Money, if you are a server or management

    Cons

    They tell you that you have to start as a host, then you wait while everyone with less ability who is in their 20-s gets promoted, and other people get hired on right away into server positions..... bad for you... while you pay your dues and get used, no matter to them, if your not in the clique with service director, -your out. Your performance will be evaluated by hear say rather than fact, and you will never see any $.... but shown the door after a years worth of dues as a host. No thank yous but f yous. Not too happy to do business....they suck.

    Advice to Management

    Grow a conscience and stop with the high school cliquery. Be honest with people, dont string them along, with your "one step at a time..." b.s... if your not going to make good on promise of promotion, just say so. Dont waste peoples time while you play the " in with the in crowd," nonsense.


  9. The only thing I liked about this place was the tips

    Former Employee - Server
    Former Employee - Server

    I worked at Norms Restaurants part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The good thing was the tips, you get paid weekly and paid double on holidays

    Cons

    Bad management, not enough help on graveyard. I felt like they didn't care much for graveyard since managers didn't have to work that shift, like we can do it all on our own

    Advice to Management

    Not enough help for graveyard shift


  10. The work environment was very fun and laid back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Redondo Beach, CA
    Current Employee - Host in Redondo Beach, CA

    I have been working at Norms Restaurants part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Many benefits and easy to take days off

    Cons

    Dealing with rude people and the fast pace of everything

    Advice to Management

    Keep doing a great job


  11. Helpful (1)

    Very Dissapointed

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Director/Assistant Manager in Huntington Beach, CA
    Current Employee - Service Director/Assistant Manager in Huntington Beach, CA

    I have been working at Norms Restaurants

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The Money Was O.K. the 401 k program

    Cons

    The Company Vision Is Very Backward. The President is Very Negative toward All employees. No respect shown to anyone. The only thing that the company cares about is the $$$ not the people who make the $$ for them. Be very careful with this employer, they promise alot but once your in they change on you......like jeckle and hyde.

    Advice to Management

    Practice what you preach and maybe you will make more $$



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