Nortel Networks Reviews in Richardson, TX

Updated October 9, 2014
Updated October 9, 2014
441 Reviews
3.2
441 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nortel Networks President, Nortel Business Services Chris Ricaurte
Chris Ricaurte
93 Ratings

Review Highlights

Pros
  • Good work/life balance as long as you meet your deliverables (in 28 reviews)

  • The ability to work from home was great (in 18 reviews)


Cons
  • Senior management made poor buying decisions (in 28 reviews)

  • Even through chapter 11 the company did what they could for their employees (in 14 reviews)

More Highlights

50 Employee Reviews Back to all reviews

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  1.  

    Loved working at Nortel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Richardson, TX
    Former Employee - Project Manager in Richardson, TX

    I worked at Nortel Networks full-time (more than 10 years)

    Pros

    Best products. Best people, Best Customers, Best work life balence.

    Cons

    Accounting scandal, too many unknowns, no future growth.

    Advice to ManagementAdvice

    Shouldn't have sold the 5 business units.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Great while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer in Richardson, TX
    Former Employee - Senior Engineer in Richardson, TX

    I worked at Nortel Networks full-time (more than 5 years)

    Pros

    Good salary and benefits. The people working there were top notch.

    Cons

    Mismanaged into the ground. The constant threat of layoffs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    My experience with Nortel was a brilliant experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Specialist in Richardson, TX
    Former Employee - Commercial Specialist in Richardson, TX

    I worked at Nortel Networks full-time (more than 10 years)

    Pros

    Great office culture with open door policy. Excellent benefits and room for personal growth.

    Cons

    Nortel went out of business 2010.

    Advice to ManagementAdvice

    I am interested in a work-life balance.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Loved the work, had a huge issue with upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Engineer III in Richardson, TX
    Former Employee - Field Engineer III in Richardson, TX

    I worked at Nortel Networks full-time (more than 10 years)

    Pros

    I liked the work I was doing.

    Cons

    They have a company wide layoff every 5 years or so

    Advice to ManagementAdvice

    Be more in tune with the people that actually do thw rok.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Customer Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer in Richardson, TX
    Former Employee - Technical Support Engineer in Richardson, TX

    I worked at Nortel Networks full-time (more than 10 years)

    Pros

    Bend-over-backwards service to customers at throwaway pricing

    Cons

    Company went under because lots of stuff were given away for free

    Advice to ManagementAdvice

    It is not sufficient that we turn up back-bone networks at customer premises, it is equally important that we develop one ourselves!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Richardson, TX
    Current Employee - Account Manager in Richardson, TX

    I have been working at Nortel Networks full-time (more than 10 years)

    Pros

    Great company to work for

    Cons

    None that I can remember

    Advice to ManagementAdvice

    Love management

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place, great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Nortel Networks full-time

    Pros

    It was a privilege and a pleasure to work here. It had a start-up kind of feel. There was so much energy and enthusiasm in the atmosphere. Very competent workforce, great teamwork. Excellent value delivered to the customer. Everybody took pride in their work.

    Cons

    The company finally went bankrupt, and had to be sold off piecemeal.

    Advice to ManagementAdvice

    Financial management of the company was mishandled.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Excellent products; poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Richardson, TX
    Former Employee - Sales Representative in Richardson, TX

    I worked at Nortel Networks full-time (more than 8 years)

    Pros

    Great culture and good technology

    Cons

    Shifting priorities too often to execute

    Advice to ManagementAdvice

    Keep better books and hold management accountable

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great company while it lasted!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Senior Manager in Richardson, TX
    Former Employee - Senior Manager in Richardson, TX

    I worked at Nortel Networks full-time (more than 10 years)

    Pros

    work culture, benefits, atmosphere, compensation, 401k match

    Cons

    mis-management by senior execs, cost overspends

    Negative Outlook
    Approves of CEO
  11.  

    Opportunities to stretch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Richardson, TX
    Former Employee - Marketing in Richardson, TX

    I worked at Nortel Networks full-time (more than an year)

    Pros

    One of the best aspects of working at Nortel was the culture of giving opportunities for growth and achievement. I experienced it myself and saw it applied to others -- if you expressed your career interests, such as leading a team or directing a project, leaders would find ways to help you. Nortel also believed in training and brought in the Kellogg School of Management to provide training programs.

    Cons

    Numerous layoffs and rumors of layoffs put a damper on both morale and productivity. It was hard to plan budgets or schedules when you didn't know if your team or your project would be around in six months. When I was laid off, Nortel promised separated employees that it would pay salaries and provide benefits for several months into the future. But after it filed for bankruptcy, the pay and benefits disappeared, leaving everyone in the lurch.

    Additionally, most Nortel employees were online working from home each evening. This practice was expected and pervasive. Work/life balance was hard to achieve.

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