Nortel Networks

  www.nortel.com
  www.nortel.com

Nortel Networks Reviews in Richardson, TX

Updated October 9, 2014
Updated October 9, 2014
450 Reviews
3.3
450 Reviews
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Nortel Networks President, Nortel Business Services Chris Ricaurte
Chris Ricaurte
98 Ratings

Review Highlights

Pros
  • Good work/life balance as long as you meet your deliverables (in 28 reviews)

  • The ability to work from home was great (in 18 reviews)


Cons
  • Senior management made poor buying decisions (in 28 reviews)

  • Even through chapter 11 the company did what they could for their employees (in 14 reviews)

More Highlights

50 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Nortel is not the place to work at this time in the corporation's history. Try again later

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Verification Management in Richardson, TX
    Current Employee - Product Verification Management in Richardson, TX

    I have been working at Nortel Networks

    Pros

    The only reasons remaining to work at Nortel is that the salary and benefits are still very reasonable relative to similar work in the area and that some of the managers still offer flexible work schedules. The ability to occaisionally WFH (Work from Home) and/or work non-standard hours does permit some opportunities to make progress on life issues and other non-work issues for example see your kids in a play or attend parent/teacher conferences at times more convenient to the teachers or be at home for receiving important packages or repairs, etc.. I know this for a fact because I'm a Nortel manager with employees and the majority of those employees admit that the very reasonable salary, the acceptable level of benefits, and especiall my willingness to be flexible on work schedule is the main reason they have not yet left the company.

    Cons

    This place can be so depressing that it gives Welbutrin suicidal thoughts and tendencies. The lack of direction and constant program churn could give a 2Mg Xanax tablet an anxiety attack. The company is contracting in the areas of higher-paying employmetn and expanding rapidly with lower-cost outsourced and contract resources so opportunities for advancement are very, very low and likelihood of being "optimized" from the company is very, very high. It's a constant struggle to do deliver products faster, cheaper, AND with higher and higher quality. History and experience have pretty much proven that those three aspects: Good, Fast, Cheap tend to not exist together. Experience has shown that picking any two aspects and the third aspect becomes more unattainable.

    Advice to ManagementAdvice

    I would beg all senior management to be more open to flexible worktime schedules. I would encourage Nortel Senior Management to insist that employees take vacation (and to plan employee vacation schedules into the delivery schedules -- something which is rarely done). I would highly encourage Nortel's executive managers to be more open and direct regarding impending employee optimizations and, in then in some instances, to offer some reasonable incentives to those soon-to-be-optimized employees to keep them interested and focused on meeting their deliverables and in training their low-cost offshore replacements.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Well-compensated but frustrated with stagnant middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Product Manager in Richardson, TX
    Former Employee - Senior Product Manager in Richardson, TX

    I worked at Nortel Networks

    Pros

    Compensation, brand name recognition, flexible schedules

    Cons

    Uncertain market, perpetual negative cycles

    Advice to ManagementAdvice

    Continuing education...take advantage of it and stop being complacent with your positions

    Recommends
    Approves of CEO
  3.  

    Listen to the professional on the front line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Business/Project Manager in Richardson, TX
    Current Employee - Senior Business/Project Manager in Richardson, TX

    I have been working at Nortel Networks

    Pros

    Challenging work, leading edge technology, good pay. The product base addresses the needs of our customer base, and is generally leading the industry in innovation. The company generally recognizes the individual's contribution and often show earnest attemts to include the indiviual in the decision processes. The facilities are execllent and the company provides most state of the art tools for the employees. There is a strong commitment to include community projects in the workplace and support those needing help. (United Way, Food Bank, School supplies). The heath plan is reasonable and there is an attempt to provide preventive care. The 401 K plan is reasonable.

    Cons

    Uncertain future. "New" management plays by numbers only with little regard for optimization of resources/investment or Best ROI, rather only looks at how much can be cut as fast as possible. Too short sighted. The stick has been "hammered" to take it from $89 to $0.56. The "New" mangement team has not been successful in reversing this. The frequent stop/start decisons hurt and the morale is seriously affected. Morale is very low mostly because of the massive insecurity in the future - "Will I still have a job in 6 months?"
    There is an extreme lack of understanding that requests for open feedback in large meeting, with the fear of reprisals dosen't work. HR seems clueless and have impleneted extensive lumbersome processes not adding any value.

    Advice to ManagementAdvice

    Get and use input from the "on line troops" who know what's really happening.

    Recommends
    No opinion of CEO
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  5.  

    Used to be a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer in Richardson, TX
    Former Employee - Software Engineer in Richardson, TX

    I worked at Nortel Networks

    Pros

    They have good employees and good benefit packages. The people of Nortel are bright engineers and they do have a lot of innovation in their careers. The management respected their employees.

    Cons

    Layoff continues too long from 2000 until present. It decreases the moral of people who work there. Another thing is the top management does have clear vision. Change frequently at the top-level management does not help either.

    Advice to ManagementAdvice

    The senior management must focus on empower engineers. It also needs to make sure where the company headed is right one because they will not be able to start and later cancel projects indefinitely without finance consequences. Moreover they cannot continue selling pieces of the company for their short-term issues.

    No opinion of CEO
  6.  

    No hope...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Richardson, TX
    Current Employee - Software Engineer in Richardson, TX

    I have been working at Nortel Networks

    Pros

    Nortel used to be an excellent place to work but it is not the case any more.
    In the past few years, things have gone from bad to worst especially under the leadership of Mike Z. The fun of doing the work has completely been destroyed.

    Cons

    The biggest problem is management incompetency and insincerity. It is a shame if this once great company has to go under.

    Advice to ManagementAdvice

    Top 10 senior management should volunteer to lower their compensation to $1 a year each. Recognize that blindly application of six sigma without understanding the nature of Nortel's products is a waste of time and resources.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    A once proud giant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Operations in Richardson, TX
    Former Employee - Business Operations in Richardson, TX

    I worked at Nortel Networks

    Pros

    Large company with lots of resources. Many places to plug in and contribute. Many great mid level managers when I was there. Even though they are still losing money to breaking even, there are lots of resources to bear on any internal or customer issue. The amount of IP and varied technology Nortel still has makes them a leader. I think the new leadership has at least got rid of most of the Canadian bias and a some of the socialist employee thinking. It helps when you get rid of 80% of the employees. Telecom is still an exciting industry to work in though. Things are continually changing.

    Cons

    The company has too much bureaucracy. It is very difficult to get anything done at Nortel. All initiatives were multiple year endeavors that never ended. There is little or no agility in a market that requires much. They have really fallen out of the big TEM space, and are now a slightly second tier provider. This makes it hard to set market direction given their still (too) broad portfolio. I was in several COS and opex functions which were continually squeezed - too much work and too few bodies to do it all. In the last two years Nortel seems to be waffling without direction.

    Advice to ManagementAdvice

    Cut out any business that you are not number one or number 2. Focus focus focus.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    NT - A gamble but may be worth it if you are new in your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director R&D in Richardson, TX
    Former Employee - Director R&D in Richardson, TX

    I worked at Nortel Networks

    Pros

    The potential of building something great again. Once you've hit rock-bottom, up is the only direction. If you are in Nortel, or thinking of joining, always, always, always have an exit strategy.

    Cons

    NT has forgotten what it stands for - leading edge products and delighting customers. It's difficult to see that when you're focussed upon quarter-2-quarter budgets. Also, a lack of risk-taking culture. Everyone from junior to senior is in CYA mode.

    Advice to ManagementAdvice

    It's all about your people - first!

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    In midst of a comeback attempt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in Richardson, TX
    Current Employee - Senior Software Engineer in Richardson, TX

    I have been working at Nortel Networks

    Pros

    Nortel has talented people who are professional and respectful. Opportunity to work with innovative technologies. Corporate culture promotes diversity, team work, and work/life balance. Management allows flexibility for working remotely. Good benefits for vacation and health care.

    Cons

    Financial and competitive telecom industry has led to massive lay-offs coupled with off-shoring of jobs to low cost centers. This has led to low employee morale and limited career advancement opportunities. Reorganizations are frequent leading to new priorities and insufficient time for execution. Accountability of management and decision makers is very low. Decision making is slow and not always in the best interests of the company.

    Advice to ManagementAdvice

    Facilitate career advancement through training, tuition reimbursement programs and internal moves. Streamline projects and initiatives inline with corporate goals.

    Recommends
    No opinion of CEO
  10.  

    Good, but room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Support Engineer in Richardson, TX
    Current Employee - Senior Support Engineer in Richardson, TX

    I have been working at Nortel Networks

    Pros

    Good pay, good benefits, good work life balance. Recognition for high contributors. Some groups are better than others... I may be lucky.

    Nortel is involved in many technologies so you can always learn more. Nortel has a history of innovation which I hope will continue.

    Benefits are great, especially given the cost to them is so high.

    You (at least I) am well taken care of for being a hard worker. This may depend of your manager. There seems to be too many middle managers and account related people and not enough engineers. That is coming from an engineer though...

    Cons

    Constantly changing business due to recent troubles. Not enough emphasis on training and employee development.

    Advice to ManagementAdvice

    Listen more to those who have experience in Telecommunications and IT.

    Recommends
    No opinion of CEO
  11. 1 person found this helpful  

    Family-friendly company; lacks in opportunities, training, and career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Nortel Networks

    Pros

    The company offers a substantial amount of vacation time and job flexibility, They also will allow you to telecommute so long as you do not abuse this priveledge.

    Cons

    There currently are not a lot of opportunities for advancement since the company and the industry is shrinking. The stock price has been bad, but this really doesn't matter much to most of us since the company does not give many stock options to its employees.

    Advice to ManagementAdvice

    That you will not be able to turn this company into the General Electric model. Also, it would be a good idea for them to quit taking such big pay raises and bonuses when many employees are being layed-off and are not receiving much in the form of monetary bonuses at the current time.

    Doesn't Recommend
    Disapproves of CEO

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