North Carolina Farm Bureau Insurance

www.ncfbins.com
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North Carolina Farm Bureau Insurance Reviews

Updated April 7, 2015
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3.1
20 Reviews
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Larry Wooten
10 Ratings

Employee Reviews

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  1. Nice family oriented "hometown" kind of company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Adjuster in Raleigh, NC
    Current Employee - Office Adjuster in Raleigh, NC

    I have been working at North Carolina Farm Bureau Insurance full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    NC Farm Bureau got its start in helping the farming community. As such, they are very family oriented, upper management knows you by name, and they work hard to keep everyone in the "family" happy and satisfied.

    Cons

    They are a bit behind the times technology wise. We are still taking recorded statements with cassette tapes and they JUST moved to a computer based claims system since I began working there in Jan of 2013. Prior to that all claims records were done on paper, with a very outdated and complicated computer system for the minimal checks you could do on the claim. They are like 10 plus years behind the times and they are in NO hurry to change that. Checks are still generated for ALL claims, no EFT even to body shops. It is a very SLOW process for getting claims to a resolution.

    Advice to Management

    Love the family atmosphere, co-workers and upper management genuinely care about you as a person. However, the company should move more quickly toward getting technology where it should be in line with the competitors.

  2. Considerate company, older technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in Raleigh, NC
    Current Employee - Information Systems in Raleigh, NC

    I have been working at North Carolina Farm Bureau Insurance full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    There's good benefits, health insurance, life insurance, and a pension plan. The company tries to be health conscious with it's new health initiative, offering a couple fitness classes on site plus a treadmill in the office. The big boast around the office is that no one has been laid off in X amount of years, and it is very difficult to get fired. The company is right on the Raleigh greenway, which is great for a lunch time walk. There is a cafeteria on site with decent food.

    Cons

    The main programming languages are COBOL and more recently, Java. The IBM mainframe is still in use along with programs written 30 years ago. No agile methodologies in use. Team development is poorly structured and things tend to take a long time to get done, communication is lacking on all fronts. Overall, the company is hardly innovative and is very slow to pick up new technology. Management does not allow any working from home. There is no emphasis on continuing education or professional growth.

    Advice to Management

    Try to update the culture at the very least. Allow working from home a day a week. Get the teams working together more collaboratively and efficiently. Try implementing a Lunch and Learn, or even a monthly seminar highlighting new skills or technology.

  3. Never ending push to force sell life insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at North Carolina Farm Bureau Insurance full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good pay. Decent office and furnishings.

    Cons

    Agent responsible for all expenses incurred. All the responsibilities and requirements associated with being an employee but classified as 1099 contact labor. Constantly pressured to sell items they may not be in clients best interest.

    Advice to Management

    Understand that ever clients needs are different and every agents strengths are different.

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  5. Associate Agent work for unappreciative Agents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Agent
    Current Employee - Associate Agent

    I have been working at North Carolina Farm Bureau Insurance full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Farm Bureau has great Hours, they're a very family-oriented company. The benefits are okay, not many incentives.

    Cons

    As an associate Agent, you have to work for Agents who have different personalities and most of the times you work for two Agents. Agents are always loading associates with work and are never around.

    The process of writing insurance is extremely stressful, as they are behind on times and quotes are never accurate and changes on policies take forever to reflect.

    I think Underwriting has made it their goal to cancel every policy in which they can get their hands on.

    Be prepared to be stressed and get little pay.

    Not much training.

    Advice to Management

    Update your process and quoting system to the 21st Century

  6. Okay Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Carolina Farm Bureau Insurance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Farm Bureau has decent benefits, some Agency Mangers are willing to work with you, normal work hours - not much overtime unless there's poor weather

    Cons

    Very behind on the times, some agents that have been there forever can be extremely difficult to work with and set in their ways

  7. Far Behind in Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Agent in Wilmington, NC
    Current Employee - Associate Agent in Wilmington, NC

    I have been working at North Carolina Farm Bureau Insurance full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Time Flexibility, Family Oriented company

    Cons

    The quoting process is slow and painful due to the lack of new technology.

    Advice to Management

    Update your system. Will save time and money

  8. Solid job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adjuter in Raleigh, NC
    Former Employee - Adjuter in Raleigh, NC

    I worked at North Carolina Farm Bureau Insurance full-time (More than 5 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Job stability, no layoffs, flexibility with schedule

    Cons

    Low pay and limited opportunities for advancement

    Advice to Management

    Technology is far behind, update it

  9. It's OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Carolina Farm Bureau Insurance full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    No layoffs, stable job, paid health insurance

    Cons

    Very old school and traditional, behind the times, not many benefits at all, little to no perks

    Advice to Management

    Increase benefits and perks, learn to adapt with the changing times

  10. Just Don't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Carolina Farm Bureau Insurance full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You will get plenty of opportunity to work very hard here. There are good people working here but the company is not a good place to be.

    Cons

    Depending on the office you work in you may not get to know your coworker's names before they get fed up and leave this place. Lots of turnover. Excessive workloads are made worse by having to pick up the workloads of those who find better places to work. Plan on working much more than anyone else you know who works in this industry for another company. For much less pay. Company management ignores the turnover issue and does nothing to help struggling employees survive in their jobs. "New" programs which are obsolete and add a lot of extra time to complete a task, yet add nothing to the quality of the task. They just add extra time.

    Advice to Management

    Hire enough people to get the work done.

  11. Great Family Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Policy Analyst in Raleigh, NC
    Current Employee - Policy Analyst in Raleigh, NC

    I have been working at North Carolina Farm Bureau Insurance full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Job stability, a lot of room for growth and upward mobility, entry-level, small company w/ "family-feel," offers alternate work schedule in most departments, good work-life balance, new wellness program w/ free fitness classes, good benefits & 401k, management understands family first, overall friendly and happy place to work.

    Cons

    Salary could be substantially better. Also, the environement could use a face lift (to include new chairs!)

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