North Highland

  www.northhighland.com
  www.northhighland.com

North Highland Reviews

Updated December 12, 2014
Updated December 12, 2014
183 Reviews
3.0
183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
North Highland President and CEO Dan Reardon
Dan Reardon
140 Ratings

Review Highlights

Pros
  • Work life balance is really good and no pressure to work long hours if not needed (in 43 reviews)

  • Great people with great skills striving to provide value to their clients (in 15 reviews)


Cons
  • The work/life balance has tilted into mass amounts of work for almost no gain (in 9 reviews)

  • Low base salary, complex bonus structure, mediocre benefits (in 15 reviews)

More Highlights

Employee Reviews

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  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant
    Former Employee - Principal Consultant

    I worked at North Highland

    Pros

    I loved working at North Highland. I felt supported in my work, able to take risks without fear of retribution if I failed, and was involved with interesting and appropriately challenging work. I also worked for one of the best leaders ever - Jill Jacques. I left North Highland because I was offered a once in a lifetime career opportunity. Leaving North Highland was one of the most difficult professional decisions I ever made.

    Cons

    North Highland's compensation model is a bit lower than other firms and I know they are working to solve that issue. The flip side is that they honor work/life balance and demonstrate a care and interest in their employees' families. My family experienced an unexpected medical emergence during my time at North Highland and I was amazed at the understanding, compassion, and support they gave so willingly.

    Advice to ManagementAdvice

    Continue to be true to the vision of North Highland. Be the consulting firm you, the consultant, would want to work for and would be proud to own. Listen. Ask questions. Then, lead and continue building the company of your dreams.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Going through a major transition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Highland

    Pros

    Good work/life balance. Good local office leadership. Have the opportunity to work on a variety of projects. Talented staff with a focus on quality delivery.

    Cons

    Current transition has everything "in flux". Staff is unsure about the direction the company is taking. The new direction the company is going has been presented in a very disjointed manner. Attrition rate will most likely increase because of the uncertainty.

    Advice to ManagementAdvice

    Dragging out the "new direction" is making staff members uncomfortable and unsure about what is going to happen. Although the new compensation is supposed to be easier to understand it is still very confusing and appears to be somewhat subjective.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    North Highland Response

    Dec 10, 2014Manager

    Thank you for your feedback, and we welcome your ideas. As an employee-owned firm, North Highland is undertaking a series of improvement initiatives, designed by our consultants for our consultants ... More

  3.  

    Principal Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ex-Consultant in Atlanta, GA
    Former Employee - Ex-Consultant in Atlanta, GA

    I worked at North Highland

    Pros

    Nice People, Well Known in Atlanta and Charlotte

    Cons

    Lots of internal non-billable requirements ,continually escalating sales targets for consultants

    Recommends
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Company, Good leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Highland as a contractor

    Pros

    Great People, good career opportunities. Talented and smart individuals that work hard, yet still leave time for their personal life.

    Cons

    No negatives at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 8 people found this helpful  

    A lot of growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Highland full-time

    Pros

    Very open about staffing and how things work around the company. Friendly culture. Good benefits such as training, food in the break rooms, offsite events. People are overall very willing to help.

    Cons

    Very tight knit community culturally. Often try too hard to be "best friends" with the client and are more concerned with making clients happy even if it's not always the most business sound decision. They are currently going through a lot of growing pains which is frustrating in terms of employee performance reviews, salaries, etc.

  7. 6 people found this helpful  

    Middle of the road company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant
    Former Employee - Principal Consultant

    I worked at North Highland full-time (more than 3 years)

    Pros

    Maybe good for junior to mid-career consultants that couldn't cut it at bigger firm and will buy into promises; not the place for experienced professionals expecting to be empowered to deliver results.

    Cons

    Company is extremely political; you must go along to get along. Senior management only wants to hear what they want to hear. As well, they will sell projects they don't know how to do, or what it will take to deliver, and then leave the team on the ground holding the bag. Quality delivery of insightful and expert consulting takes back seat to client schmoozing.

    Advice to ManagementAdvice

    Focus on delivering value to clients rather than worldwide expansion. Stated value of client service above all else was the founding vision, but needs to be reclaimed. Account executives are more focused on their personal numbers than client service or employees.

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Old fashioned charm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Management Consultant in Atlanta, GA
    Former Employee - Independent Management Consultant in Atlanta, GA

    I worked at North Highland full-time (more than an year)

    Pros

    The people are top notch!

    Cons

    They have many managers stuck in the mindset of old consulting. They need to quicken their pace to change to match their top competitors.

    Advice to ManagementAdvice

    Keep pushing the changes, including turning over those that aren't keeping pace with today!

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great people from great backgrounds - A REAL HIGH INTEGRITY place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Highland full-time (more than 8 years)

    Pros

    Challenging work, great clients, great co-owners, 100% of employees are owners. This is a place that I would recommend to any top notch consultant. Not a good place if you are comfortable being mediocre...you won't last here.

    Cons

    Salaries have been low, but that is being corrected in late 2014.

    Advice to ManagementAdvice

    Keep an eye on career development tailored for the best.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Level in Houston, TX
    Former Employee - Management Level in Houston, TX

    I worked at North Highland full-time (more than an year)

    Pros

    Great people
    Great atmosphere
    Good work-life balance
    Good company values

    Cons

    Primarily focused on Change Management and Project Management.
    Lots of staff augmentation work.

    Advice to ManagementAdvice

    Need to invest in people to expand your horizons because other consulting firms will pass you by with other offerings that they can provide.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 4 people found this helpful  

    A Company Really Struggling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Highland full-time

    Pros

    Overall nice people to work with. Some extremely smart and knowledgeable folks work at this company. In most offices (not all), a flat organization open to ideas and suggestions from all levels. For those who want to build a business from scratch and on a shoestring budget and limited resources, it's the place to come.

    Cons

    Recent senior level hires have a different culture than the North Highland that I joined. This new culture seems to be much more conscious of level and title. The company's performance has really struggled in recent years. Layoffs occurred throughout the summer (some offices at 20%) which really hurt morale. Titles, performance metrics and compensation are all changing, and the verdict is still out as to what this means. There is much more pressure being put on junior level resources to sell more and more. Most work is staff augmentation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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