North Highland

  www.northhighland.com
  www.northhighland.com

North Highland Reviews

Updated December 12, 2014
Updated December 12, 2014
183 Reviews
3.0
183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
North Highland President and CEO Dan Reardon
Dan Reardon
140 Ratings

Review Highlights

Pros
  • Work life balance is really good and no pressure to work long hours if not needed (in 43 reviews)

  • Great people with great skills striving to provide value to their clients (in 15 reviews)


Cons
  • The work/life balance has tilted into mass amounts of work for almost no gain (in 9 reviews)

  • Low base salary, complex bonus structure, mediocre benefits (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Believe half of what you hear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SCCM Engineer in Atlanta, GA
    Former Employee - SCCM Engineer in Atlanta, GA

    I worked at North Highland full-time (less than an year)

    Pros

    Small IT department with room to grow various skills if you're determined to do so.

    Cons

    I was let go because of an erroneous item on background check. Was told by VP he'd reinstate me once cleared. Once the item was cleared and request to expunge submitted, they stopped responding to me.
    I don't mind moving on to better things but to intentionally put me on hold with thoughts of returning shows that they lack a little integrity at a high levels.

    Advice to ManagementAdvice

    Anything other than the truth is still a lie. Let that flow from the top down.

    Doesn't Recommend
    No opinion of CEO
  2. 5 people found this helpful  

    Once a Great Company.....Now Caught Up in Chasing Sales Revenue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at North Highland full-time (more than 5 years)

    Pros

    - The people that are hired are screened for ability and fit (able to get along with others). The actual consultants have a wealth of knowledge and are good at what they do. You can learn a lot from them and have fun doing it.
    - Mostly local work, although increasingly there is pressure to travel.

    Cons

    - Leadership has gone from building a great company to chasing revenue targets and expecting everybody including delivery (non-sales) people to do the same.
    - A huge selling point they promote is stock ownership. Unless you got in 10+ years ago and were the benefit of huge increases in value, your 5k a year they contribute is going to only grow to maybe 100k in 10 years.
    - Another huge selling point to work there has been they take care of their people and don't go through mass layoffs due to shifting revenue cycles. This is all out the window now.....just ask the 50+ people (in a small firm) that have been let go recently. Additionally, 90% of those let go have been with the firm a long time and built it to where it is (probably because leadership is shifting the business model and doesn't want any resistance).
    - Salary plus a mythical super bonus structure is way below industry standards for pay. On top of that the company never bumps pay to match higher costs of living and then squeezes the employee further by reducing benefits incrementally every year.
    - Work has been shifting for years from cool and challenging projects to mostly staff aug roles at the biggest corporations, where trying to implement any kind of change is most times insurmountable.
    - The various consulting magazine surveys showing North Highland as a great place to work based on candid employee surveys is not all accurate. The company hangs its hat on these surveys and instructs people to say the right things so they can hire the best people and continue to grow the company (thereby increasing everyone's stock value).
    - Promotion criteria is very loosely defined and depends mostly on garnering favor from key decision makers. If you're OK with a lot of self-promotion, then you can gain favor with them.
    - Leadership is becoming more detached from the actual consultants and act more like cheerleaders to build revenue, rather than understanding/tackling the real serious problems that exist.

    Advice to ManagementAdvice

    Stop chasing the short-term dollar and do what's right, both ethically and for the greater good of the company and its employees. This is what made North Highland once one of the most favorable places to work.
    Stop incessantly promoting to employees they are "owners". Technically you may be right each of them owns .000002% of the company, but a true owner would have some say in decisions that are made. The ESOP is a monetary benefit like a 4101k, not a true ownership plan. You're dealing with smart people that can see past this rhetoric.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 7 people found this helpful  

    'Twas A Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Highland full-time

    Pros

    Consistently honorable and wise leadership of the founding fathers attracted the best and most outstanding professionals and for twenty years the company was overwhelmingly successful. The company grew and flourished to a large degree because management and employees were mutually focused on a common primary goal: building a great company with great people and values.

    Cons

    To promote rapid global expansion, however, new leadership has been changing the primary goal of the organization from building a great company to building a large company. Implementing this fundamental change has represented a monumental speed bump in the career paths of many employees, and turmoil over this core value change is at the heart of the high current turnover rate. Only time will tell if the company can weather this storm and continue its previous growth and success.

    Advice to ManagementAdvice

    Don't forget the core values that made the company great. The company cannot grow to be large if it does not continue to be great.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 8 people found this helpful  

    Manager, 3 year tenure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Highland full-time (more than 3 years)

    Pros

    - Local. Even though I've had to travel here for a year here, the local model is nice
    - My peers are nice people

    Cons

    - NO ANNUAL RAISES. Its important to note this, as its not clearly described during recruiting.
    - Dead-end job. In coupled with no raises, firm does not give regular promotions and is not clear on promo criteria, career path, etc.
    - STAFF AUG ROLES ONLY
    - Sad that there is potential, but leadership has evolved company for their benefit. "Employee owned" really only impacts VPs. For those below principal, very little to no benefit in "shares" (e.g. 2k vs 6 digits)

    Advice to ManagementAdvice

    Honestly don't know how attrition isn't higher than it is.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    First-rate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX

    I worked at North Highland full-time

    Pros

    Emily, VP goes above and beyond for her NH team. NH is lucky to have her as a leader.

    Cons

    Account managers need to check-in with staff more, in order to mitigate possible future challenges.

    Advice to ManagementAdvice

    Thank you for being so accessible and transparent.

    Positive Outlook
    No opinion of CEO
  7. 9 people found this helpful  

    Some regrets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal
    Current Employee - Principal

    I have been working at North Highland full-time (more than 8 years)

    Pros

    When I joined years ago, travel was not mandatory. I have had the opportunity to work with some talented people and partners worldwide.

    Cons

    The last couple of years there has been a lack of cohesive leadership.
    Bringing back travel requirements
    Work / life balance has become a myth
    Salary increases are few and far between
    Honesty is not appreciated - in fact has become a liability.
    Some VP's are overpaid sales people, lacking actual consulting skills.Local office lead model has been scrapped and is a direct reflection of the dysfunction and lack of trust.
    I am looking to move on as I cannot give 100% allegiance at his point. Sad but realistic.

    Advice to ManagementAdvice

    Culture has changed from the top and local leadership - or lack of - will become costly in the future. Bring back former leadership or at least re-read the history and why North Highland came to be. Otherwise go ahead and sell.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Average place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at North Highland part-time (more than an year)

    Pros

    it is a small company with relatively easy access to leadership.

    Cons

    Culture is not what the leadership portrays it to be. There are a lot of opportunities to improve.

    Advice to ManagementAdvice

    Create internal practices to support the culture you would like the company to have.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Worked here full time over 5 years

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Highland

    Pros

    Great company with exceptional people and high quality work for our clients. Just finished annual meeting and charged up. Very positive momentum. This is our time.

    Cons

    We take too long to fix operational issues. Let's get it done this time.

    Advice to ManagementAdvice

    Investments look good but we need even more.

  10. 1 person found this helpful  

    Ownership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Services in Atlanta, GA
    Current Employee - Global Services in Atlanta, GA

    I have been working at North Highland full-time (more than 3 years)

    Pros

    Great co-workers with a good ownership structure. There is always opportunity to grow through experience. With a little push, employee development is available.

    Cons

    The career path is not a defined as it would be at a large company. This is more representative of the size of the company and not the company itself.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great culture, management that listens to employees, and an opportunity to flex your entrepreneurial chops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Highland

    Pros

    You have the ability to own your career

    Cons

    Compensation model can be challenging in the first year

    Advice to ManagementAdvice

    Communications from management are frequent and open, but the channels used to communicate don't always work for people who are staffed on projects

    Recommends
    Positive Outlook
    Approves of CEO

Work at North Highland? Share Your Experiences

North Highland

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.