North Suffolk Mental Health Association

  www.northsuffolk.org
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North Suffolk Mental Health Association Reviews

Updated May 28, 2014

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1.5 10 reviews

50% Approve of the CEO

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Deborah Wayne, O.D

(2 ratings)

10 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great learning experience

    Anonymous Employee (Current Employee)

    ProsVery easy to maintain my work/life balance, but this could vary between programs. Great clinical supervision. Gained a lot of experience working in different areas of mental health.

    ConsInconsistent management and poor communication at times with employees, but again I can only speak for my specific program.

    Advice to Senior ManagementPut more faith in your employees and communicate with them.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    This company brought me to a deep depression.

    Residential Counselor (Former Employee)

    ProsThe best reason to me was the relationships I had with the clients. You see those people 40 hours a week, sometimes more than your own family, spouse, or friends. They sort of become your family. You learn their quirks, their happiness, you care about their wellbeing.

    The vacation, sick days, holidays, health insurance was pretty good. Also, my schedule was able to be flexed.. If I worked a double then I would get flexed out and work only 4 days instead of 5. I did this alot when I wanted to stretch vacation days without using vacation days.

    ConsHMMMMMMMMMM... The culture of the company is really not what they tell you. They say they want the clients to live independently, but they only keep them down. They make the clients depend on them so much, talk so much trash about how they can't survive by themselves, but make it a goal that they move out. Then when they are almost at the goal, they do everything in their power to convince them that they're not ready

    Also the culture of the company is very secretive. There has been SO MUCH that occured in this company.. frankly I'm scared to say on glassdoor. A simple google search will do. Once you become adjusted to the house you work out.. you will hear current employees talk down on the company. You won't believe them at first, but then once someone new comes to work at the house, you will say the same exact things that person was told you.

    The gossip is too much.

    Also no real rooms for improvement unless you kiss major tail. There have been plenty of times when I wanted to stay in the company and grow within. Opportunities were shut down at every interview.

    They expect you to do EVERYTHING with no real structure.

    Advice to Senior ManagementLISTEN TO YOUR EMPLOYEES! THEY ARE HUMAN BEINGS.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Difficult job with little support from

    Residential Counselor (Former Employee) Chelsea, MA

    ProsLearned a lot about working in group homes. Compensation was so-so, but some people were working the same job but with only a high school degree. If you keep your mouth shut and don't fight for your clients you'll go far. The company wants people who don't question their judgement and will follow them blindly.

    ConsEveryone who worked in the group home was miserable. It was very stressful and supervisors had little power to change the situation. A client would not be ready to move out but the company would say that they must leave and staff was left feeling helpless.

    Advice to Senior ManagementListen to your employees. They spend everyday with the clients and know them better then you do. Maybe if you listened more, more clients would be able to make real progress, eat better meals, and more staff would be encouraged to stay with the company.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Underpaid, Underappreciated and Unsupported

    Outpatient Clinician (Former Employee)

    ProsIf you are looking for experience working with a large variety of populations there is ample opportunity to do so.

    ConsYou will never be able to work enough to make management happy. The expectations are unrealistic and staff are not taken into consideration when decisions are made. Staff are spoken down to and disrespected openly in front of other employees. You will be overworked and underpaid.

    Advice to Senior ManagementShow some appreciation to staff for their hard work. Ask for feedback and utilize it to make positive changes within the agency.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Clinician

    Mental Health Clinician (Current Employee) Boston, MA

    ProsDiverse client population with wide range of clinical issues.

    ConsNo support from upper management. It's all about the bottom line, regardless of how this impacts employees well being and job satisfaction. Safety issues and employee concerns are not taken seriously. Poor working environment in some of the buildings. Unreasonable client caseloads. Salary is extremely low, no annual raises or cost of living increases. Lack of cohesion between departments. No training for clinicians related to relevant therapeutic issues.

    Advice to Senior ManagementCreate an atmosphere of support for employees. Make the agency a place where people would want to work and build a career. Compared to the many other human service agencies that I have worked for, NSMH is by far the worst.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Values their clients but not their employees

    Administrative Assistant (Current Employee)

    ProsGreat work. Treats clients with respect and dignity. Supportive peer network.

    ConsRidiculously low pay. Antiquated systems. Acts as if they employ 100 people instead of 1000. Useless trainings with useless information. HR and senior staff are completely out of touch.

    Advice to Senior ManagementUpdate your systems and treat your employees with respect.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Lackluster and frustrating working with red tape and lack of leadership.

    Social Worker (Current Employee) Boston, MA

    ProsIf you have a supportive director - then that is a plus. The flexibility of making own projects is great if you are willing to take the extra time and extra work.

    ConsBENEFITS - only two weeks vacation for a mental health position? Unacceptable. administration and higher up managers are very closed-minded to change and there really is no room for promotion.Also the pay is awful - there hasn't been a raise here in 7 years and the requirement ot join a union for Social Workers is useless.

    Advice to Senior ManagementLook for more ways to promote within and find more opportunities tailored to staff's strengths. Give better benefits and more vacation time (we work so much!). A raise across the board would be great - not just a pay out once a year.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    It is nice working with the clients, but management treat staff as bad

    Residential Counselor (Current Employee) Chelsea, MA

    ProsHoliday pay, Health Insurance and Vacation

    ConsThey do not care about their staff, all they care about is getting more clients in and having 1 staff work with up to 9 clients for a shift.

    Advice to Senior ManagementLearn to treat your staff better because they work harder than you do.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Fair

    Psychiatrist (Current Employee) Boston, MA

    ProsGood Medical Director and kind support staff

    Consdisorganized, and has a hard time retaining doctors

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A terrifying experience that drove me out of the social services.

    Program Coordinator (Former Employee)

    ProsIt is easy to get hired.

    ConsDisorganized, lack of support, and an air of paranoia and suspicion around the whole company.

    Advice to Senior ManagementTrain staff, support staff and be mindful that staff have family, friendships, school, and a life outside of work.

    No, I would not recommend this company to a friend

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