NorthKey Community Care

  www.northkey.org
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NorthKey Community Care Reviews

Updated Jul 21, 2014

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2.1 13 reviews

27% Approve of the CEO

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Owen Nichols

(11 ratings)

25% of employees recommend this company to a friend
13 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Great place to obtain clinical supervision.

    Therapist (Current Employee)

    ProsGreat people, supervisors are available and helpful. They really want you to become proficient as a therapist.

    ConsVery low pay for the responsibility , caseload, and high stress

    Advice to Senior ManagementIn light of the low pay, it would be nice to consider other areas to assist employees who are barely making it. Examples ..paid time off to attend workshops to maintain professional licensure.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Very disappointing.

    Anonymous Employee (Former Employee)

    ProsThere are a lot of caring people that work here for the poor at this facility, for very little recognition, very little pay and very little time off.

    ConsThey do not allow their employees to be sick even with doctor's excuses, have no empathy or understanding for their own.

    Advice to Senior ManagementRemember the golden rule; "Treat others as you would want to be treated."

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Administrative Oligarchy and Community Mental Health Do Not Mix

    Therapist (Current Employee) Newport, KY

    ProsFrankly, there are no good reasons to work at NorthKey as of late 2013.

    ConsBad Pay
    Bad Benefits
    Uncaring Executive Team
    Poor Service
    No Communication
    Mass Exodus of Best Employees
    No Room for Advancement

    Advice to Senior ManagementAsk yourselves why you went into mental health when you were students. Then, ask yourselves again if your tactics over the last five years have jived with the aforementioned answer.

    Please stop treating NorthKey like it's your personal Fortune 500 company. Please stop treating your employees like dirt while claiming to be worried about their input. Your monopoly on many human services in the area has evaporated, so you can ill afford to treat staff and customers so poorly and hope to succeed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    A dying institution.

    Anonymous Employee (Former Employee) Covington, KY

    ProsGood, caring coworkers. Many have been there a long time.

    ConsPoor pay, no chance of advancement. Seniority is a liability and they've gotten rid of many long-time employees. It has been reported they lost much of their funding due to surplus. There are also rumors of some unethical practices with Kentucky Retirement.

    Advice to Senior ManagementStart valuing what employees you have left. Take a new look at the changes from the last few years. It's not working and a once fine, honorable institution is being destroyed piece by piece.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    This is NOT the company it used to be!

    Anonymous Employee (Former Employee) Covington, KY

    ProsThe patient care staff members are genuinely caring and compassionate.A great number of employees remained for many years in spite of lower pay than other similar facilities. Helping patients is truly rewarding.

    ConsPoor pay, no raises for several years. What benefits we had such as sick time and PTO were slashed. Staff members are not appreciated. There is no advantage for seniority and in fact many long-time employees have been pressured to retire or terminated without just cause.

    Advice to Senior ManagementShow some appreciation for your employees and develop some ethics.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    2 people found this helpful  

    Dying Institution

    R N (Current Employee) Covington, KY

    ProsThe most caring and giving staff workers.

    ConsThe pay is poor. There are employees that have 4 yr degrees working for just over minimum wage.
    This use to be compensated with vacation and sick time, both have been cut. The work is difficult and the current atomsphere is stressful.

    Advice to Senior ManagementThe current management is more like a dictatorship and recent policies forbid employees from discussing management in a negative manner

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    Do a lot of good work for little pay

    Clinical Support (Current Employee) Newport, KY

    ProsBig believer in mental health and glad someone is willing to provide services on a sliding scale fee to help those at need

    ConsMost of the jobs you do a lot of work, but don't get the pay for the time and effort involved.

    Advice to Senior ManagementPay your employees what they are worth or there will continue to be high turnover rates.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    2 people found this helpful  

    The Worst Managed Company of All Time

    Community Support (Former Employee) Covington, KY

    ProsThere are no Pros at this place.

    ConsThis agency is beyond a joke and beyond hope. They have consistently cut services, pay, and benefits for the last several years. By comparison, another similar local agency, Talbert House, continues to expand without layoffs. NorthKey is run as a dictatorship and the employees live in fear and have absolutely no say in anything.

    NorthKey is way beyond the times for mental health needs. They have no electronic chart yet. You have to see a therapist in order to get medication from a physician, regardless of whether you need the service or not. NorthKey has been the subject of several unflattering articles in the Cincinnati Enquirer over the last half year.

    If you are a new graduate, STAY AWAY from NorthKey. You will get lower pay, benefits, and tuition reimbursement than any comparable job in the Cincinnati area.

    Advice to Senior ManagementGo back to school.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Extremely poor staff morale due to management

    Licensed Clinical Social Worker (Current Employee) Covington, KY

    Prosdependable pay check every 2 weeks
    poor benefits

    Consstaff are not treated like professionals. Morale is very bad

    Advice to Senior ManagementQuit

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to make your career!

    Anonymous Employee (Current Employee) Covington, KY

    ProsGreat opportunity to learn from pros in the field
    Management is open to innovative approaches
    Receive great support from supervisor and coworkers
    Opportunity to advance
    Good benefits

    ConsNeeds to update electronic record keeping and billing
    Clinical staffburdened with toomany non-clinical tasks

    Advice to Senior ManagementReallocation of non-clinical tasks to support staff would improve efficiency and accuracy.

    Yes, I would recommend this company to a friend

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