Northeast Utilities

  www.nu.com
  www.nu.com

Northeast Utilities Reviews

Updated December 14, 2014
Updated December 14, 2014
88 Reviews
2.1
88 Reviews
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Approve of CEO
Northeast Utilities CEO Thomas J. May
Thomas J. May
45 Ratings

Review Highlights

Pros
  • Used to have flex hours for work/life balance (in 5 reviews)

  • Used to be a good company to work for but since the merger everything is going down hill (in 4 reviews)


Cons
  • All of Northeast Utilities has been turned upside down since the merger with NSTAR (in 6 reviews)

  • Since the merger little or no career opportunities for seasoned employees (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Once a great place...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northeast Utilities

    Pros

    great coworkers and decent pay.

    Cons

    Once the company merged with Nstar in Mass. It all went down hill. The took a week of bought vacation away and outsourced work to centers in Ohio and North Carolina. I no longer would recommend this as a place to work. All signs point to the call center eventually being closed.

    Negative Outlook
  2. 2 people found this helpful  

    Northeast Utilities

    Former Employee - Student Analyst in Berlin, CT
    Former Employee - Student Analyst in Berlin, CT

    I worked at Northeast Utilities as an intern (less than an year)

    Pros

    Good pay for a intern position.

    Cons

    You will likely work hard.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Was a much better company to work for prior to the merger. There is no work life balance or employee perks offered.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westwood, MA
    Current Employee - Anonymous Employee in Westwood, MA

    I have been working at Northeast Utilities full-time (more than 10 years)

    Pros

    Decent pay and reasonable benefits.

    Cons

    Benefits constantly being down graded. This company needs to get with the 20th century and offer more telecommuting opportunities. They constantly insist that employee safety is of the upmost importance, then force you to travel in unsafe conditions to storm assignments; with no compensation for management staff. Since the merger little or no career opportunities for seasoned employees. The trend in hiring is young folks willing to work for 1/2 the salary. There is no appreciation for past contributions; the only thing prevailing is the all mighty dollar. Employee moral at an all time low and senior management does not care. There are many very knowledgeable employees leaving for better opportunities.

    Advice to ManagementAdvice

    See the writing on the wall and stop talking the talk and start walking the walk. The employees are fed up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Great coworkers - Weak + Uncaring Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northeast Utilities full-time

    Pros

    Benefits were good, pay scale at average

    Cons

    No accomodations or compensation for overtime for salaried employees having to work excessive work hours. 50 or more not unheard of. Leadership is weak. Mantra is "work the work, not the hours". No consideration for anyone being overloaded, if it takes more than a 40 hour week, OT without pay is expected.

    Advice to ManagementAdvice

    Become more aware of the 'yes' men middle management practices. Causes tremendous pressure and dissatisfaction for the real doers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    absolutely horrible for over 30 years and getting worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Meter Service Mechanic in Waterbury, CT
    Current Employee - Meter Service Mechanic in Waterbury, CT

    I have been working at Northeast Utilities full-time (more than 10 years)

    Pros

    it's a paycheck. The company just cut many of managements benefits, including taking away sick time, eliminating overtime pay and reducing paid holidays

    Cons

    every day is a challenge, anybody with any kind of tenure can't wait to retire, they have outsourced many jobs, the culture is doom and gloom. no one is happy here anymore

    Advice to ManagementAdvice

    Go back to Boston where you came from, you have done a good job of ruining a good company and you're fleecing the company then you all leave

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    It was a great a place to work at... but all that changed significantly with the merger!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Worker in Windsor, CT
    Former Employee - IT Worker in Windsor, CT

    I worked at Northeast Utilities full-time (more than 10 years)

    Pros

    Although limited to the fact there was little people turnover, there was some opportunity to learn and move around within the company. The overall compensation package offered were very competitive with the industry.

    Cons

    Basically, the merger with N-Star was nicknamed the "Death-Star"! The culture got thrown out the window and leadership used the merger as an opportunity to outsource and let people go... very sad for people that spent a good part of their lives there.

    Advice to ManagementAdvice

    Advice - hurry up and retire! Current leadership = No leadership - Only interested in the mighty $$$$.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Worst job of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Westwood, MA
    Former Employee - Anonymous Employee in Westwood, MA

    I worked at Northeast Utilities full-time (less than an year)

    Pros

    1) Pretty good benefits.
    2) If you want a work environment where you can do the same thing for years on end without having to learn a lot of new skills, this may be a good place for you.

    Cons

    1) Most unfriendly, uncollegial place I've ever worked.
    2) Very hierarchical. From my experience, a few people make all the decisions. Everyone else gets in line and does grunt work.
    3) People were generally very dull. I've never been somewhere I had less to talk about with my coworkers.

    Advice to ManagementAdvice

    You can ignore culture, but eventually it will catch up to you and you'll get burned.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Stay Away from NU! Run as fast as you can!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Berlin, CT
    Former Employee - IT Support in Berlin, CT

    I worked at Northeast Utilities full-time (more than 10 years)

    Pros

    I would have given this company 0 stars, but there was not an option.

    When I was hired (before the merger) the company was ethical, valued and respected employees, communicated to the workforce and was committed to the public and it's customers. It's mission statement and values were reflected in it's actions - "do the right thing". Employees trusted management and were proud to represent an honest company with integrity. Employees took pride in their work and most gave 110%, whether they were asked to, or not. That was BEFORE the merger with NStar.

    Cons

    NU employees were excited about welcoming our new co-workers from Boston. We were told internally that NU would be "bigger and better" for both the employees and the customers. There was a lot of positive hype about our merger and were told internally (and also via the media) that there would be no outsourcing and duplicate jobs would be managed by natural attrition (retirement). Vote "Yes" for the merger!! Boy, were we were naive.

    After all the excitement, on Day One of the merger, NStar quickly took over communications and shut it down. We didn't know what was going on (and this continues to be the case). We weren't able to meet our new coworkers for over a year. Some were suspicious, but most of us thought that management was busy trying to get everything straightened out.

    Then came the layoffs - all over the company. They layed off people just a few days from full pensions (I've heard some other heartless tales about HR as well, but can't confirm them). NStar quickly began cutting benefits for employees - particularly where you HAVE to work Storm Duty 12/7 WITHOUT pay.

    NStar has outsourced every job they possibly can - from HR to Customer Service and IT. Department budgets have been slashed and there's no development opportunities for employees. The awful thing is, the company was doing well - financially and the stock was fine as well.

    Welcome to America where CEOs profit in the million and employees are not valued and are thrown away like nuts and bolts.

    Advice to ManagementAdvice

    Communicate openly to employees. Stop manipulating the truth when you do communicate. Better yet, resign.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great company, potential for growth is low for entry level engineers in energy efficiency, but an educating experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Northeast Utilities as an intern (more than an year)

    Pros

    Sheer amount of projects, friendly staff, contacts with vendors and contractors

    Cons

    You can't get converted to full time from a contractor position very easily

    Advice to ManagementAdvice

    Please hire international students for engineering positions!!!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Not as advertised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northeast Utilities full-time

    Pros

    Good benefits, decent working hours (depending on responsibility)

    Cons

    I joined NU after the merger and from what I understand the company has taken a turn for the worse, many long tenured employees share the same sentiment of displeasure. In my time, management demonstrated lack of support, training, and integrity with its staff. Pay is not worth the aggravation or the responsibilities expected. Leadership can not be trusted and its 'decision making' is highly questionable at best.

    If you're disliked this company will replace you regardless if you meet all their requirements and are able to perform your daily functions.

    Advice to ManagementAdvice

    Management needs to reevaluate its decision makers and analyze why the culture has taken a turn for the worse.

    Doesn't Recommend

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