Northeast Utilities Reviews

Updated August 6, 2015
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Northeast Utilities CEO Thomas J. May
Thomas J. May
53 Ratings

Pros
  • Used to have flex hours for work/life balance (in 5 reviews)

  • Used to be a good company to work for but since the merger everything is going down hill (in 4 reviews)

Cons
  • Since the merger with NStar the company has gone down hill (in 6 reviews)

  • Since the merger little or no career opportunities for seasoned employees (in 5 reviews)

More Pros and Cons

93 Employee Reviews

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  1. Application Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Berlin, CT
    Former Employee - Anonymous Employee in Berlin, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very supportive and very nice colleges to work with.

    Cons

    Too much politics and red tapes. Upper management only care about the bottom line and not the people.


  2. Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northeast Utilities full-time

    Pros

    Great benefits even after the merger when compared to a lot of other companies

    Cons

    The new management structure is really inhibiting morale from being what it could be.


  3. Helpful (1)

    Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay. Colleagues were very nice. Managers and Directors were great.

    Cons

    Micromanagement, still downsizing, continue to take away benefits.

    Advice to Management

    Increase benefits, get opinions of rank and file.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Windsor, CT
    Former Employee - Customer Service Specialist in Windsor, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Northeast Utilities (More than 3 years)

    Pros

    Excellent Pay & Benefits

    Cons

    We would have to report to work in very dangerous storm conditions, and twice in the last 3 years employees had to stay overnight in the building with no accommodations or planning in place in the event this would occur. Field Technicians were not allowed to work out in the field due to those conditions but customer service would be required to report

    Advice to Management

    Prepare better for storm emergencies and instead of jeopardizing your employees divert the calls to other centers during unsafe driving conditions. If a lineman can not work due to unsafe conditions then employees should not be required to risk injury to report to work.


  6. It use to be a great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UI/User Experience Designer in Springfield, MA
    Former Employee - UI/User Experience Designer in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northeast Utilities (More than 10 years)

    Pros

    The people who are hard workers, know their work , and who were committed.

    Cons

    Outsourcing and only being concerned with reducing labor costs.

    Advice to Management

    Value and communicate to your employees. They help you succeed.


  7. Drafter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Northeast Utilities part-time

    Pros

    Great Atmosphere, Great boss, Ability to work overtime, willing to help with questions

    Cons

    Only design work, one licensed engineer, Superior Walls precast standard designs, no room for creativity


  8. Helpful (1)

    Overworked, mentally abusive management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Manchester, NH
    Former Employee - Customer Service Representative in Manchester, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The benefits were very good

    Cons

    Micro management, supervisors discriminate and have favorites

    Advice to Management

    Don't be so criticizing to the employees.


  9. Helpful (1)

    A lot of word of mouth about caring for customers, but they need to value employees first.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Berlin, CT
    Current Employee - Supervisor in Berlin, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Northeast Utilities full-time (More than 5 years)

    Pros

    Flexible hours depending on group / manager.

    Cons

    No employee development and very political work environment. Employees opinions are not wanted or valued. Continued layoffs post merger.

    Advice to Management

    Take some management classes and maybe work in a field outside a monopoly for a month to see how to really value employees.


  10. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great team work within department

    Cons

    Reduced benefits including tuition reimbursement and time allowed


  11. Pleasant and team goal orientated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northeast Utilities full-time (More than 10 years)

    Pros

    Good work environment good pAy ,steady work,changes on daily basis

    Cons

    To get in another field takes a long time

    Advice to Management

    Pump the stock and have more college courses approved for reimbursement



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