Northern Quest Resort & Casino

  www.northernquest.com
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Northern Quest Resort & Casino Reviews

Updated August 17, 2014
Updated August 17, 2014
5 Reviews

2.4
5 Reviews
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Phillip Haugen
1 Rating

Employee Reviews

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  1.  

    The tribe was amazing.. but the management was inconsistent, none of them were on the same page. I feel disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Airway Heights, WA
    Former Employee - Server in Airway Heights, WA

    I worked at Northern Quest Resort & Casino full-time for more than 3 years

    Pros

    Paid holidays, vacations, incentive programs. the property was gorgeous. the majority of the guests were so much fun to see and server. My fellow co-workers were exceptional.

    Cons

    i didnt understand the sick policy, why accrue sick time if you cant use it? without the fear of losing your job. Or being denied your vacation/time off request. Hours of operation 24 hours a day.

    Advice to ManagementAdvice

    Your management teams should communicate in their circles before executing the main goal. so that everyone is on the same page. instead of one telling you to do it one way and another manager telling you to do it the other way..

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Northern Quest is a good place to get a job, but not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Northern Quest Resort & Casino

    Pros

    Wide range of jobs, excellent benefits, interaction with all kinds of people. If you can get a job in maintenance, the pay is pretty good.

    Cons

    Intersepartment communication is terrible, information from the E-Team cannot be trusted (Villa isn't going anywhere, huh?), senior management preaches aboit the Core Values of the company, but refuse to practice them.

    Senior management is very disconnected. I have been working at NQ for two years. I am currently in a supervising position. Our department's director has never so much as introduced themself.

    One of the biggest cons is tribal preference. The idea of tribal preference is asinine in itself (let's see a white or black company try to pull that crap), but the way the company sells it doesn't sound as bad as it is. They sell tribal preference as a policy that give priority to native applicants two people are neck and neck. In reality, you don't have to be qualified for a job if you are tribal. I have watched tribal team members get up to 50% higher pay for doing the same job as a white or black individual.

    Advice to ManagementAdvice

    It's time to restructure. If we got rid of some of the dead weight (including a couple of the Execs), we could be an excellwnt company to be a part of. There are some excellent aspects of our company, but right now the bad really outweighs the good.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Fun experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Airway Heights, WA
    Former Employee - Anonymous Employee in Airway Heights, WA

    I worked at Northern Quest Resort & Casino full-time for more than 3 years

    Pros

    A lot of politics and preference being that it is a native casino. Even though the company is constantly expanding, there are hardly any raises. Depending on the department, not a lot of communication going on and some people in high positions are extremely power hungry.

    Cons

    A lot of benefits. Paid lunch hours, vacation time, and 401K. Fun place to work if you love to people watch.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A decent place to work depending on the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northern Quest Resort & Casino part-time for more than 3 years

    Pros

    Free paid lunches and benefits if you're full time.

    Cons

    Interdepartmental communication is terrible here

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    I had won 1000 at a golf tourney and only received 500 dollars

    Current Employee - Golfer  in  Spokane, WA
    Current Employee - Golfer in Spokane, WA

    I have been working at Northern Quest Resort & Casino as a contractor

    Pros

    Tight crappy bonuses even on large bets

    Cons

    Disshonest gambling. Felt like bait and switch.

    Advice to ManagementAdvice

    Give people what they win.

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