Northern Tool + Equipment
2.7 of 5 34 reviews
www.northerntool.com Burnsville, MN 1000 to 5000 Employees

Northern Tool + Equipment Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

2.7 34 reviews

                             

84% Approve of the CEO

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Donald L. Kotula

(19 ratings)

41% of employees recommend this company to a friend
34 Employee Reviews
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    Great culture, great core values

    Anonymous Employee (Current Employee)

    ProsNorthern Tool is growing fast but still maintains a small company culture where you feel like an asset, not a corporate cog. Management sets high expectations and gives you the tools to achieve them. This company has a great work/life balance and puts a priority on family. Northern Tool lists 6 "Core Values" as its foundation. One of these core values is to HAVE FUN! We are given opportunities to have fun and encouraged to do so. What more can I say?

    ConsI can't think of any cons

    Advice to Senior ManagementKeep it up!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Very poor management and merchandising

    Sales Representative (Former Employee)
    Jacksonville, FL

    ProsGood benefits. A decent place to work for the first few months then the new store manager got there and after that it was all down hill.

    ConsPoor pay. More junk than tools. Selling SPP above & beyond doing anything else of to the point of losing your job. Poorest store manager in the country.

    Advice to Senior ManagementTry hiring a store manager that doesn't make a new hire ready to quit after the first week. Also having one that doesn't make customers mad on an almost daily basis and not firing an ASM that customers actually like and come back to see would be a tremendous help. FYI I was employed for 5+ years so I did notice a few things. Unfortunately in the USA a manager is a dictator because you can say nothing negative towards one or else.

    No, I would not recommend this company to a friend

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    Northern Tool loves it's managers

    Store Manager (Former Employee)
    Houston, TX

    ProsTakes great care of management on all levels. Great perks, wonderful benefits and they are instated quickly.

    ConsInventory receiving program could be a lot more tight.

    Advice to Senior ManagementStore level management - focus on working ON your business more than IN your business. Delegate your work and show much appreciation for all of your employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fast paced productive, challenging company with little room for growth

    Material Handler (Former Employee)
    Fort Mill, SC

    ProsBasic distrbution set up as in any company ,with various departments to explore,with reasonable pay rates

    ConsHeavy equipment being shipped out with cause for ability to operate multible types of lift trucks and some manuel labor

    Advice to Senior ManagementNeed to take in consideration of how heavey some of the product is when evaluating ones productivity

    Yes, I would recommend this company to a friend

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    Family Company with great management

    Cashier (Current Employee)
    Murfreesboro, TN

    ProsPay is great and everyone at my store is a big family. Hours they are open are wonderful too...not too late or too early!

    ConsCan't get benefits as a part time employee and stores are so small that if someone is sick or fired....you end up working for them.

    Yes, I would recommend this company to a friend

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    Good company culture, lousy pay.

    Anonymous Employee (Current Employee)

    ProsThe corporate culture is great and they seem genuinely interested in their employees. New stores are opening every year, so there's always options for transfers on the retail end. Store culture is purely dependent on the Management's ability to make a positive culture and hire the right staff that gels together well. If you live in, or want to move to MN, corporate is 10 minutes outside the cities, and seem to really have fun there still. Number of opportunities are at a normal level.

    Cons$30k is the standard salary for an ASM. Depending on your experience, you'll be abe to get closer to $40k, but you had better bring your persuasive skills with you that day! Compared to ASMs at say Home Depot ($60-70k/year), it's almost robbery. Store manager can start around $50k depending on experience, store size, most importantly your bargaining skills, and if they're desperate. Sales employees start at $10/hr (1% on profit margin on sales under your name if you're FT), everyone gets spiffs on service/warranty plans sold. Can at least double your second paycheck of the month if you are consistent and the sales are there for the store.
    Company advertises tuition reimbursement for FT associates. That may just apply to corporate employees, because they won't approve it for retail store associates and the stores don't seem to "flexible" when it comes to you getting consistent time to actually attend school full-time. On the retail side, it's the perfect "retail trap" if you don't have a good exit strategy planned. The company culture is very dependent on the each store's management's abiliity to create/maintain one that aligns with the company as a whole. Corporate needs to step in more and make sure there is still some "fun" left before Northern Tool becomes just another mindless retail store that numbs everyone's brains.

    Advice to Senior ManagementPay your employees more, give them options for a better work/life balance and keep the culture fun and light. Make sure the employees will work well together and don't keep people until after the 90 day period if they aren't doing their jobs, aren't retaining knowledge and processes, and are just plain creeping other associates (and customers) out. They alienate everyone else, and create a horrible work environment.

    Yes, I would recommend this company to a friend

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    Northern Tool's is a difficult place to work with no opportunities to grow at there Manufacturing Facility.

    Anonymous Employee (Former Employee)
    Faribault, MN

    ProsThey offered great opportunities for a work-life balance with half days every other Friday. There is a diverse array of products that come out of that facility.

    ConsThere is no opportunity for advancement. Most individuals who have been there have been in the same position for 5+ years.

    Advice to Senior ManagementWork on improving opportunities and growing employee knowledge.

    No, I would not recommend this company to a friend

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    not trustworthy

    Loader (Former Employee)
    Fort Mill, SC

    Prosvery affliated with having fun with workers for there hard work.

    Conschallenged to the maximum for hard work that is brought upon yourself from heavy lifting.

    Advice to Senior Managementmake work easier for workers who are keeping the company standing and give workers a chance to be hired again after termination.

    No, I would not recommend this company to a friend

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    Full Time Sales Representative

    (Former Employee)
    Austin, TX

    ProsSmall store. Good store hours and most holidays off.

    ConsToxic environment. After working a couple of months you start to notice the attitude change from welcoming to a very toxic environment. The store goes through employee after employee due to poor training and hiring process.

    Advice to Senior ManagementListen to your hardest working employees and stop playing favorites to those who do not care. Change your hiring process, huge turnover numbers. Stay out of the office, cannot run a productive business from the back. It is also very difficult to discipline employees if you are all friends on social media.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Overall,it's not a bad place to work; you just have to have patience and be able to be an engineer for customers.

    Anonymous Employee (Current Employee)

    ProsYou learn various tricks on how to do different projects from customers, as well as learn about different tools.

    ConsThere's too much push on selling the warranties. Also, maintaining 1/3 of the store is not an easy task, while also having to manage customers; answer phone calls; and assist cashiers during discrepancies. The computers associates use are also slower than a speeding snail.

    Advice to Senior ManagementDon't be too pushy with the warranties. Also, fix the computers' speed; they are a hindrance to sales.

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