Northern Trust

  www.northerntrust.com
  www.northerntrust.com

Northern Trust Reviews in Chicago, IL

Updated October 28, 2014
Updated October 28, 2014
515 Reviews
3.3
515 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Northern Trust President, CEO, and Director, Northern Trust Corporation and Northern Trust Company Rick Waddell
Rick Waddell
295 Ratings

Review Highlights

Pros
  • Culture that built a great reputation serving clients well and supports work/life balance (in 116 reviews)

  • The work environment Is very light, despite demanding clients (in 29 reviews)


Cons
  • Lack of effective work-life balance despite the fact that Northern says they promote the issue (in 10 reviews)

  • management in some divisions punishes employees for voicing concerns to senior management (in 18 reviews)

More Highlights

229 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Very good opportunities as a recent Graduate. Well known company that opens up opportunities with a lot of other firms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Northern Trust full-time (less than an year)

    Pros

    Very good work/life balance; you get bank holidays off as well as very generous time off/sick days/personal days/work from home opportunities.Well known company that opens up opportunities with a lot of other firms within the financial services industry.

    Cons

    Can get very boring with the monotonous work; You do the same things week in and week out. Depending on where you are, there is no real on-boarding training sessions... you get dropped in and are expected to know what you're doing.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Friendly, supportive, flexible workplace, but a behemoth to try to change if your job calls for being a change agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager (Vice President) in Chicago, IL
    Former Employee - Program Manager (Vice President) in Chicago, IL

    I worked at Northern Trust full-time (more than 3 years)

    Pros

    Great benefits and flex work arrangements offset by lower salaries for majority of staff. Numerous benefits and accommodations for working mothers. Respectful and supportive attitudes towards alternative lifestyles and minorities. Staff is mostly helpful and friendly, collegial atmosphere prevails, information sharing is much better than typical of the East Coast firms. The teamwork and we-are-in-it-together attitude varies by business area, depending on management. Offers lots of great training programs.

    Cons

    The culture can be insular and entrenched in the old ways of doing things from mid-level management down. "We've been around for 120+ years, and did well for ourselves, thank you very much. We've always done it this way, so why would we do it any differently?" is the prevailing attitude. Even if Executive leadership is open to change, it does not trickle down to the masses. They do bring outsiders in supposedly for their industry experience, but then tend to disregard their previous experience...

    Some dead weight still remains, although they've been trying to clean house since '08 recession.

    Advice to ManagementAdvice

    Accountability. Make example of people who fall short of expectations.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Not too many layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Private Banker in Chicago, IL
    Current Employee - Private Banker in Chicago, IL

    I have been working at Northern Trust full-time (more than 5 years)

    Pros

    Old school values, very conservative (in a good way), sensitive to personal issues, family issues.

    Cons

    There is never any money for training, travel or conferences. The consequence is that employees are not up-to-speed on latest trends, technologies, competition, etc. except for what they personally learn.

    Advice to ManagementAdvice

    Invest in training your employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Overall a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in Chicago, IL
    Current Employee - Operations Analyst in Chicago, IL

    I have been working at Northern Trust full-time (more than 3 years)

    Pros

    The benefits are pretty good. Opportunities to grow if you really want it. They offer a lot of cross-training and encourage employees to move around to other positions to grow. Work/life balance is good.

    Cons

    Need to stop outsourcing. Some days you feel like your department will be up and gone in no time.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Chicago, IL
    Former Employee - IT Project Manager in Chicago, IL

    I worked at Northern Trust full-time (more than 3 years)

    Pros

    - It's next to impossible to get fired.
    - If you're already established, low output requirements for decent pay

    Cons

    - Low pay for young people
    - Low mobility
    - Hypocritical pay for management
    - If you start low, it takes years of "market adjustments" to get you where you should be (raises capped at 10% of current pay, even if you're below market)

    Advice to ManagementAdvice

    You already know this, but start focusing more on your top tier young talent - no one wants to work for you past three years.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Chicago, IL
    Former Employee - Consultant in Chicago, IL

    I worked at Northern Trust full-time (more than 8 years)

    Pros

    Great colleagues and networking opportunities

    Cons

    Management doesn't always support career growth or involvement in networking opportunities

    Advice to ManagementAdvice

    Better support of career goals and advice

    Recommends
    Neutral Outlook
  8.  

    Employee friendly....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Chicago, IL
    Former Employee - Vice President in Chicago, IL

    I worked at Northern Trust full-time (more than 10 years)

    Pros

    Work life balance, decent salary for expectations.

    Cons

    CEO needs to be more strategic and seems to be playing catch up with the realities of the economy and industry.

    Advice to ManagementAdvice

    Stability is great, but people need to feel more empowered.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great company with incredible potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL

    I have been working at Northern Trust full-time (more than 3 years)

    Pros

    Potential for growth (Company and Individual), Work-Life balance, Pension, Career Opportunities

    Cons

    Very slow decision making, Mid level management lacking tactics, Salary not in par with the market.

    Advice to ManagementAdvice

    The wheel has been reinvented a bit too many times and stashed away.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great culture, support, opportunity if you're willing to move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Associate in Chicago, IL
    Current Employee - Investment Associate in Chicago, IL

    I have been working at Northern Trust full-time (more than 3 years)

    Pros

    Culture, flexibility, promoting from within

    Cons

    Pay, promotion within business unit

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Lack of investment in new hires

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst Investment Operations in Chicago, IL
    Former Employee - Senior Analyst Investment Operations in Chicago, IL

    I worked at Northern Trust full-time (less than an year)

    Pros

    Nice name on your resume.

    Cons

    It is hard to be successful at a job you were hired to do when the first two weeks on the job there was no training at all. The two days of training they provide is very poor and basic. If you can't get by on those two days, your manager contacts HR and alerts them they hired the wrong person.

    IT does a terrible job granting access to the software programs you need to do your job. It took me a month before I was given a phone number and it took a week to get a email address.

    Advice to ManagementAdvice

    investment more money in training your new hires in operations. Just because they may have experience from another firm, doesn't mean they are experts in the archaic proprietary software you use. It's no wonder why there is so much turn over in the Operations Group and compensate your employees in the back office.

    No opinion of CEO

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