Northern Trust Reviews

Updated August 28, 2014
Updated August 28, 2014
527 Reviews

3.3
527 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Northern Trust President, CEO, and Director, Northern Trust Corporation and Northern Trust Company Rick Waddell
Rick Waddell
296 Ratings

Review Highlights

Pros
  • Culture that built a great reputation serving clients well and supports work/life balance (in 100 reviews)

  • Good work culture, people are friendly, and the salary for fresh grads is competitive (in 26 reviews)


Cons
  • Management does not care about your home work life balance (in 9 reviews)

  • management in some divisions punishes employees for voicing concerns to senior management (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Well respected wealth management organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northern Trust full-time

    Pros

    Good work/life balance. Overall the people who work there are very friendly.

    Cons

    It is a very conservative organization. Bonuses are small.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good company, great beneifts, but behind the times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Private Client Representative  in  Chicago, IL
    Current Employee - Private Client Representative in Chicago, IL

    I have been working at Northern Trust full-time

    Pros

    Great Pay for entry positions, set schedule, good benefits, but pricey depending. Company loves to promote from within but will give a equal and fair chance for non-employee hiring. They alternate this well. Facility amenities nice, good vacation/ sick package, friendly environment mostly. Encourages new ideas, even rewards/ pays for them. Fun, interesting company events.

    Cons

    Old Outdated systems, need for efficient, functional technological systems for clients and employees. Lots of passing the buck, with retail offices, when dealing with the call center. Many transferred calls with confused clients, who are upset they have to re-explain their issue to you. Some policies and practices are not client centered. Meaning they provide no resolution that would be efficient, nor practical for clients. Expect many confused and sometimes angry clients.

    Advice to ManagementAdvice

    Pay attention to complaints/suggestion regarding supervisors/ managers and handle accordingly. You will lose valuable employees to unnecessary micromanaging. Invest in more technological updates for both employee work systems, and client interfaces.

    Recommends
    Approves of CEO
  3.  

    I like the company

    Current Employee - Senior Client Service Representative  in  Century City, CA
    Current Employee - Senior Client Service Representative in Century City, CA

    I have been working at Northern Trust full-time for more than 10 years

    Pros

    I like the atmosphere of excellence

    Cons

    I moved to Antelope Valley and need to relocate

    Advice to ManagementAdvice

    remember to speak to everyone

    Recommends
    Approves of CEO
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  5.  

    Good place to start, don't stay too long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Chicago, IL
    Current Employee - Senior Analyst in Chicago, IL

    I have been working at Northern Trust full-time for more than 5 years

    Pros

    Vacation days and bank holidays.

    Cons

    Paid lower than market, too many layers of management.

    Advice to ManagementAdvice

    Take care of and develop your people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    full of politics - canal office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northern Trust

    Pros

    - Good place to start if you're right out of college

    Cons

    - Compensation is non-existent. I've given out 1% raises.
    - Infested with corporate politics

    Doesn't Recommend
    No opinion of CEO
  7.  

    Custodians are cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IMLG Representative
    Current Employee - IMLG Representative

    I have been working at Northern Trust full-time for more than a year

    Pros

    Lot of long term employees here

    Cons

    Raises are below inflation and bonuses are small

  8. 1 person found this helpful  

    Overall good company to work for but management is hit or miss.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Chicago, IL
    Former Employee - Vice President in Chicago, IL

    I worked at Northern Trust full-time for more than 10 years

    Pros

    This is a good place to start your career. You are encouraged to learn and grow within the company. It is also a great place to work if you really want stability and longevity with a company. Northern has an excellent reputation in the industry and the name carries weight. The opportunities to move around are tremendous and allows you to gain experience across many different areas. Depending on the area you work in, flex-time, work from home are options. The benefits, 401k, pension, vacation package is generous. There is a really friendly culture there is a sense of people working together as a team to get things done. The people make this a very enjoyable place to work.

    Cons

    While the benefits package are generous, the salaries are not competitive. There is a feeling that you are not there because of the money. The salary increases are also quite low and bonuses are discretionary so the feeling is that those who are management's favorites get the most.
    Despite the fact that there are lay-offs, the rate is much lower than other banks in the financial industry. Overall there is a sense that once you are at the company you can build a career and have a stability. This can be positive and makes for very happy dedicated employee, however, unfortunately this also results in poor performing employees and managers remaining in their positions without consequences. This can be very frustrating when this is a manager because rather than address the problem employees will just move to another area because of the mobility within the company.

    Advice to ManagementAdvice

    Focus on better compensation. Hold management accountable for poor performance.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Very professional organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Chicago, IL
    Former Employee - Vice President in Chicago, IL

    I worked at Northern Trust full-time for more than 5 years

    Pros

    Stable, professional, courteous environment with lots of opportunities to those who put in the time and show their commitment to the organization.

    Cons

    Slow to change, lot of lifers, lot of gossip and backstabbing behind closed doors. Not the most dynamic environment. Very risk adverse.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Coordinator  in  Chicago, IL
    Current Employee - Technical Coordinator in Chicago, IL

    I have been working at Northern Trust full-time for more than 10 years

    Pros

    Great place to work. The ability to work from home is outstanding

    Cons

    There's nothing to report. Northern has the tools to help employees get to their goals and beyond

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Northern Trust

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northern Trust

    Pros

    Great company to learn the industry with.

    Cons

    Stagnant advancement for those looking to advance.

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