Northwest Airlines Reviews

Updated April 11, 2015
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3.5
73 Reviews
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Northwest Airlines President and CEO Ed Bastian
Ed Bastian
16 Ratings

Pros
  • Good benefits - health insurance, vacation pay, sick pay, holidays and travel benefits (in 14 reviews)

  • Friendly and helpful colleagues, reasonable flight benefits and amazing learning opportunities (in 5 reviews)

Cons
  • Low pay, hard to advance quickly (in 4 reviews)

  • All employees took major pay cuts recently due to the very difficult business climate our industry is currently experiencing (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. The flying benefits were Awesome!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northwest Airlines

    Pros

    I met a lot of Great people, including my husband, flew to many places, great family trips and memories & lots of movement in the company.����

    Cons

    Lost my job when the 2 airlines merged. It should've never of happened! Delta wiped out NWA employees.�� My husband and I both lost our jobs of 20 years. The pay now for what I use to do, is cut in 1/2 ?! Sad situation.��

    Advice to Management

    No advice

  2. Exciting, learning, and varied.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Manager in Minneapolis, MN
    Former Employee - Crew Manager in Minneapolis, MN

    I worked at Northwest Airlines

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Experience learned a lot.

    Cons

    narrow field so continuous employment is rare

    Advice to Management

    none

  3. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Minneapolis, MN
    Former Employee - Senior Analyst in Minneapolis, MN

    I worked at Northwest Airlines

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Loved the people I worked with - everyone was very capable, intelligent and smart.

    Cons

    Most of the decisions were made in Atlanta after it was acquired by Delta making our group feel superfluous.

    Advice to Management

    Make the flight benefits easier to redeem

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  5. Disparate Treatment with Archaic Beliefs~ Alive and Well at Delta Airlines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant

    I worked at Northwest Airlines full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Decent pay
    World wide route system
    Sharp uniforms
    Diverse workforce
    Several domociles

    Cons

    This is a company that has a 70's mentality bred into their corporate culture. They do not treat employees equally, play favortism, hate unions and those who support unions, pit one employee group against another....

    Advice to Management

    Grow the hell up

  6. went from organizing UnAcompanied Minors to a Facilitor with company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Denver, CO
    Former Employee - CSA in Denver, CO

    I worked at Northwest Airlines part-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I trained our own employees on Customer Service,how to operate new computer devices,scanners etc

    Cons

    I only got paid miniumn wage.

    Advice to Management

    I was with this company when it was Northwest Airlines and when 9/11 happened .

  7. Was glad to go back to college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Minneapolis, MN
    Former Employee - Flight Attendant in Minneapolis, MN

    I worked at Northwest Airlines full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great work ethic in the employees. Dedication to the brand, the image, the life

    Cons

    Scheduling, senior FA's, not ever being home to see your family

    Advice to Management

    Make training more bearable

  8. Sorry to see you go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Atlanta, GA
    Former Employee - Technician in Atlanta, GA

    I worked at Northwest Airlines full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    awesome airline to work for back in the day. It was a company I could see myself retiring from and enjoying my next journey. The people I worked with were more than coworkers they were family. Our kids grew up together as we grew old togehter.

    Cons

    Greedy executives took over and ran it into the ground. The federal government rendered the airline employees helpless and held hostage to the deep pocket executives who contributed to their campaigns thus empowering them to destroy their employees hopes of maintaining long term employment.

    Advice to Management

    Take care of your people first then your pocketbooks will get filled instead of destroying and jumping from one company to the next.

  9. Great work culture, Open-door policy, Easy to approach Senior Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Specialist in Eagan, MN
    Former Employee - Finance Specialist in Eagan, MN

    I worked at Northwest Airlines full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work culture, Good work-life balance, Open-door policy, Easy to approach Senior Management, Great perks- travel benefits

    Cons

    Salary is low compared to other industries, but that's because airline jobs come with additional perks

  10. Outstanding company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airline Pilot in Detroit, MI
    Former Employee - Airline Pilot in Detroit, MI

    I worked at Northwest Airlines full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good pay, good hours, and the checks always cashed until the bankruptcy; however the management decided to save the pensions.

    Cons

    Difficult management style, abrasive memorandum which was not needed or necessary.

    Advice to Management

    Treat employees like customers.

  11. Never a dull moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Detroit, MI
    Former Employee - Customer Service Agent in Detroit, MI

    I worked at Northwest Airlines full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I love all the people I worked with; they are a stellar group of individuals. The work was interesting with a variety of options to choose from, there is a job to fit any personality type, and the flexible shifts were a blessing. If I hadn't been injured I would still be there.

    Cons

    The union; joining the union was a requirement I would rather have avoided. I've worked for both union and non-union companies and in my experience it is my opinion that they are a waste of my monthly dues. I would rather have saved that money and not had the union. They have outlived their usefulness and it's time for them to go the way of the dodo. If they were worth the thousands of dollars I paid them over the years I would still be working at Delta airlines.

    Advice to Management

    Get rid of the union to get rid of the dead weight, unproductive and disruptive employees, the ones who show up, punch-in and out but then disappear and/or don't actually do anything except collect a paycheck. That would allow you to retain and hire positive, functional/working employees who want to work, which in turn would boost morale, increase productivity and ultimately revenue.

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