Northwest Airlines Reviews

Updated August 18, 2015
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3.5
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Northwest Airlines President and CEO Ed Bastian
Ed Bastian
15 Ratings

Pros
  • Great work culture, Good work-life balance, Open-door policy, Easy to approach Senior Management, Great perks- travel benefits (in 14 reviews)

  • I trained our own employees on Customer Service,how to operate new computer devices,scanners etc (in 3 reviews)

Cons
  • Low pay, so when you do get a chance to travel you can rack up credit card debt (in 4 reviews)

  • union was a requirement I would rather have avoided (in 8 reviews)

More Pros and Cons

76 Employee Reviews

Sort: Popular Rating Date
  1. Mechanic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Northwest Airlines full-time (More than 10 years)

    Pros

    Great people to work with and benefit package was excellent. JOb was occasionally physically demanding

    Cons

    Merged with Delta and mechanics are no longer union


  2. Helpful (1)

    Cogs in a wheel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Sales Agent, Flight Attendant in Tampa, FL
    Former Employee - Reservation Sales Agent, Flight Attendant in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great travel benefits, decent benefits package, made some great friends, you could Transfer between locations somewhat freely

    Cons

    Terrible pay, treated employees like a number, no upward mobility.

    Advice to Management

    Get a clue


  3. The flying benefits were Awesome!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I met a lot of Great people, including my husband, flew to many places, great family trips and memories & lots of movement in the company.😆😆

    Cons

    Lost my job when the 2 airlines merged. It should've never of happened! Delta wiped out NWA employees.😬 My husband and I both lost our jobs of 20 years. The pay now for what I use to do, is cut in 1/2 ?! Sad situation.😓

    Advice to Management

    No advice


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Lead Aircraft Inspector

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Inspector/A&P Mechanic in Bloomington, MN
    Former Employee - General Inspector/A&P Mechanic in Bloomington, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Northwest Airlines full-time (More than 10 years)

    Pros

    NWA was a great company with great benefits , best training on earth, I flew all over the world, both with my wonderful wife, And for needs of service. Lots of fun and made some good money, I also got a small retirement after 21 years.

    Cons

    This company hated its employees with a passion, promoted poor performers to management jobs we did not even need. The mechanics, inspectors, cleaners, flight attendents, and pilots we're great for the most part. we had a saying mess up move up. In the name of greed and hate for very well trained highly skilled union workers , they destroyed the last great airline fired the loyal employe=s, put one group agonist the other , tore down the building and sold the extremely expensive equipment for penning on the dollar. Then gave the jobs to untrained people .Really a shame.

    Advice to Management

    Nothing can be said tis over only union scab still work in maintenance, many of my pilots friends tell me they hate working at Delta, thy just want a retirement, I am lucky I did get to retire , I still work all over the world on Airplanes.


  6. Exciting, learning, and varied.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Manager in Minneapolis, MN
    Former Employee - Crew Manager in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Experience learned a lot.

    Cons

    narrow field so continuous employment is rare

    Advice to Management

    none


  7. Interesting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Minneapolis, MN
    Former Employee - Senior Analyst in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Loved the people I worked with - everyone was very capable, intelligent and smart.

    Cons

    Most of the decisions were made in Atlanta after it was acquired by Delta making our group feel superfluous.

    Advice to Management

    Make the flight benefits easier to redeem


  8. Disparate Treatment with Archaic Beliefs~ Alive and Well at Delta Airlines

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant
    Doesn't Recommend
    Positive Outlook

    I worked at Northwest Airlines full-time (More than 10 years)

    Pros

    Decent pay World wide route system Sharp uniforms Diverse workforce Several domociles

    Cons

    This is a company that has a 70's mentality bred into their corporate culture. They do not treat employees equally, play favortism, hate unions and those who support unions, pit one employee group against another....

    Advice to Management

    Grow the hell up


  9. went from organizing UnAcompanied Minors to a Facilitor with company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Denver, CO
    Former Employee - CSA in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Northwest Airlines part-time (More than 10 years)

    Pros

    I trained our own employees on Customer Service,how to operate new computer devices,scanners etc

    Cons

    I only got paid miniumn wage.

    Advice to Management

    I was with this company when it was Northwest Airlines and when 9/11 happened .


  10. Was glad to go back to college.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Minneapolis, MN
    Former Employee - Flight Attendant in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Northwest Airlines full-time (Less than a year)

    Pros

    Great work ethic in the employees. Dedication to the brand, the image, the life

    Cons

    Scheduling, senior FA's, not ever being home to see your family

    Advice to Management

    Make training more bearable


  11. Sorry to see you go

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Atlanta, GA
    Former Employee - Technician in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northwest Airlines full-time (More than 10 years)

    Pros

    awesome airline to work for back in the day. It was a company I could see myself retiring from and enjoying my next journey. The people I worked with were more than coworkers they were family. Our kids grew up together as we grew old togehter.

    Cons

    Greedy executives took over and ran it into the ground. The federal government rendered the airline employees helpless and held hostage to the deep pocket executives who contributed to their campaigns thus empowering them to destroy their employees hopes of maintaining long term employment.

    Advice to Management

    Take care of your people first then your pocketbooks will get filled instead of destroying and jumping from one company to the next.



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