Northwest Airlines Reviews

Former Employee – worked at Northwest Airlines part-time for more than 8 years

Pros – 1) The aircrafts were fun to be on. I loved the DC9's/727's the best.
2) The people were great, from ticket counter to gate/baggage handlers. You were family with all.
3) Great environment to be in.
4) Picking flights were easy.

Cons – 1) Advertising...used to be a lot in print and TV commercials. Went from that to bleh.
2) Hard to get to A-level pay grade
3) Trying to transfer domiciles was difficult when being junior and the domicile station was senior.
4) Pay should be not in line with competition, but should be in line with having the best F/A's in the industry.
5) Difficult to shake the image of "northworst" when strikes occurred.

Advice to Senior Management – All the perks/benefits/golden parachute that top management have....shower some of that on the people that make the company what it is...you can have all the authority but if you don't care about your people they will make sure everyone else knows. Respect runs both ways.

No, I would not recommend this company to a friend

Former Employee – worked at Northwest Airlines full-time for more than 10 years

Pros – people, travel, food, pay, management

Cons – I didn't like to be gon from home.

Advice to Senior Management – merge with Delta as soon as possible

Yes, I would recommend this company to a friend

Former Employee – worked at Northwest Airlines full-time for more than a year

Pros – Great benefit, great culture... I was so sad NWA has been ended due to the merger with Delta.

Cons – Union environment was not that pleasant.

Yes, I would recommend this company to a friend

Former Employee – worked at Northwest Airlines

Pros – Friendly and helpful colleagues, reasonable flight benefits and amazing learning opportunities.

Cons – Overall, I did not find anything wrong with the experience. The only thing that I could maybe mention is that as a co-op, I was not entitled to overtime.

Current Employee – been working at Northwest Airlines

Pros – Get respect no matter what department you in.

Cons – Like any union job, lazy workers never gets fired and always gets represented by shop stewards..

Yes, I would recommend this company to a friend

Current Employee – been working at Northwest Airlines

Pros – People were the best I've ever worked with. Small company feeling.

Cons – The merger was very unfortunate.

Advice to Senior Management – Should have bought Delta instead of them buying NWA.

Yes, I would recommend this company to a friend

Former Employee – worked at Northwest Airlines

Pros – Great opportunity for training and to attend customer events at very interesting locations. The job was lots of fun.

Cons – If you like a 70 plus hour work week and always working the weekends then you will love it.

Advice to Senior Management – Be honest with your people regarding the layoffs and future layoffs.

Yes, I would recommend this company to a friend

Former Employee – worked at Northwest Airlines

Pros – - Good people (hardworking yet still very social at lunch and after hours)
- Colleagues and leadership demonstrated intelligence and high levels of competence (I found that lacking at Delta)
- Driven to challenge yourself and grow
- Good mentorship and recognition from superiors

Cons – - Was acquired by Delta

Advice to Senior Management – NW will be remembered as of the best managed legacy carriers.

Yes, I would recommend this company to a friend

Former Employee – worked at Northwest Airlines

Pros – Empower all employees from admin assistants to analysts to managers. All input was well received and listened to. Flexible scheduling, easy to balance work and life

Cons – Unstable industry, merger tensions between NWA and DL

Advice to Senior Management – Continue to keep employees involved, informed, and motivated

Yes, I would recommend this company to a friend

Former Employee – worked at Northwest Airlines

Pros – The people you work with. The flexible lifestyle and travel opportunities. The incredible opportunity for personal growth. You are exposed to many points of view and lifestyles by virtue of who you work with. You passengers too add to your knowledge should you take the opportunity to engage them in conversation. There is no better education than travel . It stimulates an individual to learn more about every aspect of a destination be it cultural or political It stimulates one to read and reflect on every nation's influence on the greater global community. In essence, travel promotes world peace and understanding.

Cons – The flexibility in the job comes at the price of jet lag and being gone holidays. The pull of gravity on the body as one ages is challenging as is being exposed to the levels of radiation as a result of flying over the pole. In actuality, being a member of a flight crew is hazardous. We are expected to handle a multitude of situations graciously yet successfully and flawlessly at thirty thousand feet. All without offending anyone! We are exposed to communacable diseases and the threat of terrorists. It seems the obnoxious drunk is the least of the worries and responsibilities in todays world.

Advice to Senior Management – Stop setting the company and the employees up to fulfill unrealistic public expectations based on some flamboyant add campaign or price war. And stop apologizing for the lack of food service and other extravagances. Most passengers complained about the food anyway. Airline management needs to remember that they are in the business of getting their passengers to their destination safely and as close to schedule as possible. The price wars came at the price of labor taking pay cuts. If you pay your people what they are worth, they will be loyal to you to a fault..If not, everyone suffers.

Yes, I would recommend this company to a friend