Northwest Airlines Reviews

Updated August 31, 2014
Updated August 31, 2014
68 Reviews
3.9
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Northwest Airlines President and CEO Ed Bastian
Ed Bastian
16 Ratings

Review Highlights

Pros
  • Good benefits - health insurance, vacation pay, sick pay, holidays and travel benefits (in 14 reviews)

  • Friendly and helpful colleagues, reasonable flight benefits and amazing learning opportunities (in 5 reviews)


Cons
  • Low pay, hard to advance quickly (in 4 reviews)

  • All employees took major pay cuts recently due to the very difficult business climate our industry is currently experiencing (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    This place makes me sick sometimes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Agent
    Current Employee - Sales Agent

    I have been working at Northwest Airlines

    Pros

    Free flights are the best thing here!

    Cons

    The brown nosers seem to have the best chance at slacking while you are grinding it out for the same pay.

    Advice to ManagementAdvice

    Be equal when treating employees. Favoritism is one thing but working us like dogs and then other like pampered queens is another.

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    How to dodge a bullit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Captain in Minneapolis, MN
    Former Employee - Captain in Minneapolis, MN

    I worked at Northwest Airlines

    Pros

    A pilot's career field is very narrow. Northwest Airlines was a good place to work after looking at what has happened at other airlines. A pilot cannot make a lateral transfer.

    Cons

    As is common in this type of work, my base was not always where I lived. To commute was my choice, so I can't really say it was a major downside. Working conditions were sometimes stretched to the limit of contract and federal regulations.

    Advice to ManagementAdvice

    Try to play to win, not to not lose. Keep your eye on the ball, not on the other guy. I really feel that some of the CEO's that I worked for, used our airline as a stepping stone to bigger and better jobs. I have nothing but hate for this type of individual. I put in 31 years trying to serve the public and doing the best job I was able. I cannot say that for some Senior Management.

    Recommends
    No opinion of CEO
  3.  

    Join the airline, see the world!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst in Minneapolis, MN
    Current Employee - Analyst in Minneapolis, MN

    I have been working at Northwest Airlines

    Pros

    The travel benefits are obviously a big draw. Organizational structure, high turnover, and challenging environment allow for competent people to take on a lot of responsibility early on.

    Cons

    Below-market pay, benefits, and job security (offset to some extent by travel benefits).

    Advice to ManagementAdvice

    Don't sell us short.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Nervous and uncertain times ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Northwest Airlines

    Pros

    good company with good ethics

    Cons

    this is currently an industry which is in flux

    Advice to ManagementAdvice

    keep working to make this company a better place to work

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    It cannot get any worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Airline Pilot in Minneapolis, MN
    Current Employee - Airline Pilot in Minneapolis, MN

    I have been working at Northwest Airlines

    Pros

    Still not liquidated. The future must be better than the last 10 years. Bankruptcy is hard to go through, and at least they survived. In this environment it is difficult to have a good job with benefits and pay.

    Cons

    The company has almost no respect or appreciation of employees. Although the market is terrible for airlines, Northwest strategy has always been to beat the employees and compensate them less than standard. They have shrunk for the last several years, so there has been little advancement. Employee morale is terrible. Some of that isn't the fault of nwa, as bankruptcy takes its toll. The money given to the top few for taking a career from the employees speaks a lot about nwa and corporate America.

    Advice to ManagementAdvice

    Quit looking out for yourself and start trying to pull everyone together. Ever hear of Southwest Airlines.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Good place for airline professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Analyst in Minneapolis, MN
    Current Employee - Senior Analyst in Minneapolis, MN

    I have been working at Northwest Airlines

    Pros

    You get excellent discounted or free travel opportunities and you will work in challenging industry gaining great work experience

    Cons

    There is no job security and long term potential due to merger with Delta Airlines. Compensation is slightly below average compared to other companies of similar size.

    Advice to ManagementAdvice

    Unfortunately, they want to sell the company so what advice can you give them?

    No opinion of CEO
  8.  

    worked there 23 years total

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Driver in Tokyo (Japan)
    Former Employee - Bus Driver in Tokyo (Japan)

    I worked at Northwest Airlines full-time (more than 10 years)

    Pros

    people, travel, food, pay, management

    Cons

    I didn't like to be gon from home.

    Advice to ManagementAdvice

    merge with Delta as soon as possible

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Northwest Airlines gone but not forgotten

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northwest Airlines

    Pros

    Northwest was a very sucessfull company and good place to work. Industry leading technology that customers appreciated. Now a part of Delta

    Cons

    Northwest was a lean company and at times did not have enough front line employees or enough leadership to provide the best customer service.

  10.  

    Fantastic, hard-working individuals with an ocean of knowledge.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northwest Airlines

    Pros

    Friendly and helpful colleagues, reasonable flight benefits and amazing learning opportunities.

    Cons

    Overall, I did not find anything wrong with the experience. The only thing that I could maybe mention is that as a co-op, I was not entitled to overtime.

  11.  

    Mismanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northwest Airlines full-time (more than 10 years)

    Pros

    Went to some pretty good international locations. Most pilots and Flight Attendants were great to work with and hotels were decent for the most part.

    Cons

    Cut-throat management. Drove the company into bankruptcy and hired scab mechanics. Always maintained an adversarial relationship.

    Doesn't Recommend
    Disapproves of CEO

Work at Northwest Airlines? Share Your Experiences

Northwest Airlines

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.