Northwestel Reviews

Updated October 2, 2014
Updated October 2, 2014
8 Reviews
2.6
8 Reviews
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Recommend to a friend
Approve of CEO
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Paul Flaherty
8 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Challenging and fast paced career in a beautiful location!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Whitehorse, KW (Canada)
    Current Employee - Product Manager in Whitehorse, KW (Canada)

    I have been working at Northwestel full-time (more than 3 years)

    Pros

    People, collaboration, interesting work, can personally drive change even as an individual contributor. My manager provides great coaching and mentorship.

    Cons

    If you don't like change, don't bother applying. My work enviroment and department has changed dramatically in the past couple of years.

    Advice to ManagementAdvice

    Need to value hard to find technical, engineering talent and make more of an effort to retain these people.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northwestel full-time

    Pros

    Being located in the North, Northwestel is a large employer by comparison to other local companies. At the same time, it is small enough where you can know most people in the company and it truly does feel like a family or small community.

    Cons

    Northwestel is a company in transition due to ongoing changes in the competitive landscape. This causes alot of shifts in strategy and focus, which can be frustrating.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Challenging and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northwestel

    Pros

    It is one of the large company in the North and being in the North is an experience by itself.

    Cons

    The company is still in chaos, lots of intelligent and competent employees and managers are either leaving or replaced by incompetent one. Still leaving on the past and management are run by old retired folks from Bell who does not really care for the company's future or the employees.

    Advice to ManagementAdvice

    Company's culture has to change, and hire the right people to manage the company well, it is becoming a sweat shop.

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Do not deliver as promised...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Northwestel full-time (more than an year)

    Pros

    If you are interested in living in the Yukon, Northwestel or the Government are the two largest employers. Northern living is an experience of a lifetime.

    Cons

    This company is stuck in the past. Customers and employees are frustrated with this company while the company has spent the past 2 years making promises of how things will change and still, nothing changes. They make recruiting/hiring promises shamelessly, that it seems, they never intend to honour.

    Advice to ManagementAdvice

    Stop fostering a command and control culture. Understand the consequences of offering early retirement to a broad cross-section of long-term staff that leave the company and take their knowledge with them. VALUE the people that are in touch with your customers!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Beautiful place to spend for vacation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northwestel full-time

    Pros

    You could stay in beautiful place with abundance of natural resources and if you are from out of territory some moving expenses are reimbursed up to 10 grand.

    Cons

    You will freeze down to -50C in winter. Snow start in Octobers - May, once in a while in the summers has snow too.

    Advice to ManagementAdvice

    Please find a new job

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Challenging and can be frustrating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Whitehorse, KW (Canada)
    Current Employee - Anonymous Employee in Whitehorse, KW (Canada)

    I have been working at Northwestel full-time (more than 8 years)

    Pros

    I learn something new every day. I work with great people. My knowledge of the industry, business and technology continues to grow.

    Cons

    Continual restructuring, downsizing, unsustainable expense constraints and unachievable revenue targets. Poor performance management of under-achievers. Most employees are stretched too much to do really good work.

    Advice to ManagementAdvice

    Be realistic. Hold each other accountable.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    The opportunities for advancement , exposure and encouragement to learn is highly beneficial to professional growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northwestel

    Pros

    The exposure to various technologies and the opportunity for advancement coupled with competitive wages are great reasons to work for Northwestel

    Cons

    The attitudes and behaviors of most of its union employees are sub standard.

    Advice to ManagementAdvice

    Management needs to be more keen on the behavioral relationship amongst staff members and step in more often to resolve any tensions/issues that threatens work relationships. Inappropriate behaviors are not address often enough.

    Recommends
    Approves of CEO
  9. 3 people found this helpful  

    NorthwesTel...The Little Bell Canada of the North

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Manager in Yellowknife, YT (Canada)
    Current Employee - Product Manager in Yellowknife, YT (Canada)

    I have been working at Northwestel

    Pros

    The experience of working in the far north. It is amazing that this company can provide dial-tone and Internet services to some of the most remote places in the Arctic. If you like technology and dealing with complex problems, this is the company for you. Working for NorthwesTel provides a work experience that is truly unique. Plus you'll be paying some of the lowest income taxes in Canada and if you're smart with your cash, you can make some good coin and leave the north with some change in your pocket. If you're thinking about moving north, buy a warm coat.

    Cons

    NorthwesTel is trying to implement company wide changes. Until the dust settles, (in about 1-2 years), I wouldn't recommend it to anyone as you would be joining a company that is going through total confusion. The main problem is the senior / executive leadership team. Basically, none of the people are leaders and the simply don't get it. Even when the spend time and money to develop leadership skills, it works for about a month then they all revert back to being a bunch of idiots. Outside of poor leadership, they company needs to clean out the old deadwood and replace people with IP skills and experience working in the telecom industry.

    Advice to ManagementAdvice

    Find another job and make room for some new management with a proven record of success. You just don't get it and I don't have any faith that you'll ever get it. Give up now and hopefully someone else can turn this ship around. Accept the blame for the problems at the company and stop trying to push the blame to the middle management ranks.

    Disapproves of CEO

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