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I have been working at Northwind
Pros – Not a lot of Pros unfortunately, other than it being a pretty secure place to work. No one is ever fired, no matter how you are preforming. If you are a bad employee the "Family" would rather just treat you poorly until you leave.
Cons – There is a greater list of cons;
Employees are not allow to make decisions, every aspect is micro managed.
If you are hired as a salaried employee, you still have to sign in/out for lunch, and if you do not work your full 8.5 hour day, time will be deducted from your pay, if you would greater than 8.5 hours you get no thanks.
Pay is on the lower side of average, and you get paid once monthly.
Jacob believes his way of running a hotel is the proper way, and if any hotelier disagrees they are stupid and do not understand there business, did I mention Jacob was not very successful in the hotel world and that was 30 years ago.
Employee morale is very low.
To climb the ladder you need to rat out your fellow employees to the "Family", that shows your value.
Advice to Senior Management – You have hired some strong hoteliers and hotel professionals, start listening to them.
You need to stabilize Maestro, there are too many errors.
Allow your Manager's to make decisions, and back them up. If they make a mistake, help them learn, do not criticize or write them off.
No, I would not recommend this company to a friend
2012-01-31 14:19 PST
I have been working at Northwind
Pros – As change happens slowly and given its a small to medium family business there is a greater amount of job security than elsewhere. As it is a family business there is a caring and familial atmosphere in the office. Ownership and management take an interest in their employees welfare and have a genuine concern for people.
If you like eating you will enjoy the weekly bagel breakfast; the treats that appear in the kitchen on certain days and the odd pot luck here and there.
Cons – The company are slow to react to change and have no strategy which creates whimsical decisions that are not based on any real business need and management infighting for resources. As ownership control the business they make the decisions as they view the situation regardless of what management recommend. Overall management have very little autonomy.
Their is no trust between management & staff and the controller or owner will take a role call every morning. Telecommuting is out of the questions. In a further example the company hire industry professionals for their knowledge and experience but refuse to listen to staff suggestions to improve the products and service offered.
Company benefits are expensive and not worth the money, salaries are below the national average for the various roles; vacation is as little as decreed by employment legislation.
Advice to Senior Management – Create a strategy and mechanism when making business decisions. If a client has a business need to resolve it should be addressed, or, if not addressed the decision making process to assist should be transparent.
Trust managers to manage and listen to recommendations by industry professionals.
2011-09-05 20:47 PDT
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