Norwich Union Reviews

Pros

- Stable working environment.
- There are opportunities in inter-teams/department transfers.
- Above average compensation.

Cons

- Managers lack the skills to manage their employees.
- Managers always over commit their resources resulting in frequent overtime or poor quality of projects.
- Very poor dissemination of information from top management.
- No emphasize is given to production support.

Advice to Senior Management

Managers should not always commit to a project when in the first place there are no or not enough resources. And more emphasize should be given to production support as there are constant problems with the systems.

Pros

Reasonable salaries for a provinical employer

Cons

Decisions driven by the opinions of certain individuals rather than being driven by business sense
Antiquated IT systems and processes
Don't value staff, the biggest employer in the local area so have captive audience for employees so don't make the most of the talent that they've got, everyone is dispensable, I left NU six months ago after a very disappointing year with the organisation and never formally asked why I was leaving, they didn't seem to care about learning why people left the company or using this information to improve working conditions for the remaining staff.

Advice to Senior Management

Dictate more, make a business decision and push it through, don't allow the personal opinions of some individuals to create unnecessary blockages to business modernisation, many are looking after their own best interests rather than those of the company

Pros

Pay is good and so are the benefits - 29 days holiday and flexibility over start and end times. The work was generally interesting, and teamwork is good.

Cons

There was very little opportunity for training and a gradual deskillling of the workforce led up to several rounds of redundancy, with many of the projects being outsourced to India. Some people were delighted to get out with a big lump sum, but for most it was a sad end.
Morale for those left behind was not good - feeling insecure as well as overworked.

Advice to Senior Management

Senior staff do ask for feedback in annual surveys, but they don't seem to be acted on.